• Code: 12-610-00, 12-855-00
• Description: Out of Staples
• Causes: 12-610-00 The Stapler Cartridge is empty as indicated by the Stapler self priming sensor. 12-855-00 The Stapler is not properly primed with staples as reported by the self priming sensor.
• Remedy: • Reseat the Staple Cartridge. • Replace the Staple Cartridge.
  NOTE: Remove the Stacker Shield Assembly to access the Stapler harness. Cycle system power. The error message is displayed. Y↓ N→Perform SCP 6 Final Actions. Select dC330 code 12-855 to test the self priming sensor. The sensor signal changes as the staple cartridge is installed or removed. Y↓ N→Remove the Finisher, GP 14 to check the condition of the Finisher option connector and harness. The connector and harness are undamaged. Y↓ N→Replace the sensor or repair the harness. Check Stapler harness connections. The sensor is connected and the harness undamaged. Y↓ N→Repair or reconnect the harness. Replace the Stapler. The error message is displayed. Y↓ N→Reassembly and perform SCP 6 Final Actions. Replace the Finisher Control Board. Replace these components in order until the error is corrected. 1. IOT Upper Option Harness, PL 10.30 Item 24 2. MCU Board, PL 3.10 Item 3

• Code: 12-715-00, 12-716-00
• Description: Front Jogger Home Fault
• Causes: 12-715-00 The left tamper did not move from home position as indicated by the Left Tamper Home Position Sensor. 12-716-00 The left tamper did not move to home position as indicated by the Left Tamper Home Position Sensor.
• Remedy: • Check for obstructions blocking tamper motion. • Cycle system power.
  NOTE: Remove the Finisher top cover to access the tamper motor and left cover to access the Left Tamper Home Position Sensor. Select dC330 code 12-815 to test the Left Tamper Home Position Sensor. The sensor signal changes (high/low). Y↓ N→Remove the Finisher, GP 14 to check the condition of the Finisher option connector, sensor and harness. The sensor is connected and the harness undamaged. Y↓ N→Replace the sensor , or repair the harness. Replace the Finisher Control Board. Select dC330 code 12-300 to test the tamper motor, PL 12.35 Item 19. The motor rotates (on/off). Y↓ N→Check the tamper motor connection and harness. Repair or reconnect as necessary. Check the Finisher option harness in the Finisher Right Cover. The harness is undamaged. Y↓ N→Repair the harness. Replace these components in order until the error is corrected. 1. IOT Upper Option Harness, PL 10.30 Item 24 2. MCU Board, PL 3.10 Item 3

• Code: 12-725-00, 12-726-00
• Description: Rear Jogger Home Fault
• Causes: 12-725-00 The right tamper did not move from home position as indicated by the Right Tamper Home Position Sensor. 12-726-00 The right tamper did not move to home position as indicated by the Right Tamper Home Position Sensor.
• Remedy: • Check the stacker full sensor actuator. • Check for obstructions blocking actuator motion.
  NOTE: Remove the Finisher top cover to access the tamper motor and left cover to access the Left Tamper Home Position Sensor. Select dC330 code 12-820 to test the Right Tamper Home Position Sensor. The sensor signal changes (high/low). Y↓ N→Remove the Finisher, GP 14 to check the condition of the Finisher option connector, sensor and harness. The sensor is connected and the harness undamaged. Y↓ N→Replace the sensor , or repair the harness. Replace the Finisher Control Board. Select dC330 code 12-320 to test the tamper motor, PL 12.35 Item 19. The motor rotates (on/off). Y↓ N→Check the tamper motor connection and harness. Repair or reconnect as necessary. Check the Finisher option harness in the Finisher Right Cover. The harness is undamaged. Y↓ N→Repair the harness. Replace these components in order until the error is corrected. 1. IOT Upper Option Harness, PL 10.30 Item 24 2. MCU Board, PL 3.10 Item 3

• Code: 12-735-00, 12-736-00
• Description: Support Finger Home Fault
• Causes: 12-735-00 The eject assembly did not move from home position as indicated by the Eject Home Position Sensor. 12-735-00 The Compile Tray eject assembly did not move to home position as indicated by the Eject Home Position Sensor.
• Remedy: • Cycle system power. • Check for obstructions blocking eject assembly motion.
  NOTE: Remove the Stacker Shield Assembly to access eject assembly components. Select dC330 code 12-825 to test the Eject Home Position Sensor. The sensor signal changes (high/low). Y↓ N→Remove the Finisher, GP 14 to check the condition of the Finisher option connector, sensor and harness. The sensor is connected and the harness undamaged. Y↓ N→Replace the sensor, or repair the harness. Replace the Finisher Control Board. Select dC330 code 12-400 to test the eject motor, PL 12.30 Item 12. The motor rotates (on/ off). Y↓ N→Check the eject motor connection and harness. Repair or reconnect as necessary. Check the Finisher option harness in the Finisher Right Cover. The harness is undamaged. Y↓ N→Repair the harness. Replace these components in order until the error is corrected. 1. IOT Upper Option Harness, PL 10.30 Item 24 2. MCU Board, PL 3.10 Item 3

• Code: 12-750-00, 12-755-00
• Description: Stapler Fault
• Causes: 12-750-00 The Stapler failed. 12-750-00 The Stapler jaw did not move to home position as indicated by the staple home sensor.
• Remedy: • Open the Stapler Cartridge Door and check for obstructions in the Stapler. • Cycle system power.
  NOTE: Remove the Stacker Shield Assembly to access the Stapler harness. Cycle system power. The error message is displayed. Y↓ N→Perform SCP 6 Final Actions. Select dC330 code 12-850 to test the staple home sensor. The sensor signal changes (high/low). Y↓ N→Remove the Finisher, GP 14 to check the condition of the Finisher option connector and harness. The connector and harness are undamaged. Y↓ N→Repair the harness. Check Stapler harness connections. The Stapler is connected and the harness undamaged. Y↓ N→Repair or reconnect the harness. Replace the Stapler. The error message is displayed. Y↓ N→Reassembly and perform SCP 6 Final Actions. Replace the Finisher Control Board. Replace these components in order until the error is corrected. 1. IOT Upper Option Harness, PL 10.30 Item 24 2. MCU Board, PL 3.10 Item 3

• Code: 12-760-00, 12-770-00
• Description: Stacker Fault
• Causes: 12-760-00 The Stacker Tray failed to reach home position. 12-770-00 The Stacker Tray failed to lower.
• Remedy: • Open and close the Finisher Rear Door. • Check for obstructions blocking Stacker Tray movement.
  Cycle system power. The error message is displayed. Y↓ N→Perform SCP 6 Final Actions. Select dC330 code 12-600 (down), 12-610 (up) to test the Stacker Drive Assembly. The Stacker Tray moves up and down. Y↓ N→Remove the Finisher, GP 14 to check the condition of the Finisher option connector and harness. The connector and harness are undamaged. Y↓ N→Repair the harness. Remove the Finisher right cover and check the stacker drive belt, PL 12.25 Item 10. The drive belt is undamaged. Y↓ N→Repair or replace the belt. Check harness connections for the Stacker Drive Assembly on the Finisher Control Board. The drive assembly is connected and the harness undamaged. Y↓ N→Repair or reconnect the harness. Replace the Stacker Drive Assembly. The error message is displayed. Y↓ N→Reassembly and perform SCP 6 Final Actions. Replace the Finisher Control Board. Replace these components in order until the error is corrected. 1. IOT Upper Option Harness, PL 10.30 Item 24 2. MCU Board, PL 3.10 Item 3

• Code: 12-870-00
• Description: Stapler Safety Not Detected
• Causes: The Stapler Interlock Switch is open.
• Remedy: • Check the Staple Cartridge Door • Check for obstructions blocking the switch.
  Cycle system power. The error message is displayed. Y↓ N→Complete. Check the Staple Cartridge Door interlock actuator. The actuator is undamaged. Y↓ N→Repair or replace the Finisher right cover. Remove the Finisher Right Cover and check the Interlock Switch (PL 12.45 Item 4). The switch is undamaged and the connections are secure. Y↓ N→Connect, repair, or replace the switch. Select dC330 code 12-890 to test the Stapler Cartridge Door Interlock Switch. The switch signal changes (open/closed). Y↓ N→Replace the switch. Check the Finisher option harness in the Finisher right cover. The harness is undamaged. Y↓ N→Repair the harness. Replace these components in order until the error is corrected. 1. Staple Cartridge Door Interlock Switch, PL 12.45 Item 4 2. Finisher Control Board, PL 12.15 Item 2 3. IOT Upper Option Harness, PL 10.30 Item 24 4. MCU Board, PL 3.10 Item 3

• Code: 12-906-00, 12-907-00
• Description: Jam in Mailbox Entrance
• Causes: 12-906-00 Media did not reach the mailbox Entrance Sensor on time. Media remains in the IOT exit. 12-907-00 Media did not clear the Mailbox entrance sensor on time. 12-908-00 Media is blocking the Mailbox Entrance Sensor.
• Remedy: • Check the Mailbox entrance sensor actuator. • Check for obstructions blocking the media path.
  NOTE: Remove the Mailbox Rear Door and base plate (PL 11.10 Item 7) to access the entrance sensor and actuator. Check the condition of the Mailbox feed rollers. The feed rollers are clean and rotate freely. Y↓ N→Clean or repair the affected feed rollers. Select dC330 code 12-905 to test the Mailbox entrance sensor. The sensor signal changes (high/low). Y↓ N→Remove the Mailbox, GP 14 to check the condition of the Mailbox option connector, entrance sensor and harness. The sensor is connected and the harness undamaged. Y↓ N→Replace the sensor or repair the harness. Replace the Mailbox Control Board. Select dC330 code 12-120 to test the Mailbox Transport Motor, PL 11.20 Item 1. The motor rotates. Y↓ N→Check the Transport Motor connection and harness . Repair or reconnect as necessary. Replace these components in order until the error is corrected. 1. IOT Upper Option Harness, PL 10.30 Item 24 2. MCU Board, PL 3.10 Item 3