• Code: 09-590-00
• Description: Waste Toner Cartridge Not Installed
• Causes: The Waste Toner Cartridge Detect Sensor indicates the Waste Toner Cartridge is not installed.
• Remedy: • Check the actuator on the Waste Toner Cartridge Door.
  Check the condition of the actuator on the Waste Toner Cartridge Door. The actuator is undamaged. Y↓ N→Repair or replace the waste toner cartridge cover, PL 28.10 Item 2 Check the function of the waste toner port on the Waste Toner Cartridge. The port cover opens when actuated. Y↓ N→Repair of replace the Waste Toner Cartridge. Remove the Left Cover and check sensor harness connections and condition. The harness is clean, connected and undamaged. Y↓ N→Repair or reconnect the harness. Remove the Right Cover and reseat CN2 on the MCU Board. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. Waste Toner Cartridge Detect Sensor, PL 9.15 Item 6 2. Joint Board, PL 9.15 Item 7 3. MCU Board, PL 3.10 Item 3

• Code: 09-591-00
• Description: Waste Toner Full Sensor Error
• Causes: An error occurred in the Waste Toner Cartridge Full Sensor.
• Remedy: • Cycle system power. • Check for dust covering the sensor window on the cartridge.
  Cycle system power. The error message is displayed. Y↓ N→Perform SCP 6 Final Actions. Remove the Left Cover and check sensor harness connections and condition. The harness is clean, connected and undamaged. Y↓ N→Repair or reconnect the harness. Remove the Right Cover and reseat CN2 on the MCU Board. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. Waste Toner Full Sensor, PL 9.15 Item 5 2. Joint Board, PL 9.15 Item 7 3. MCU Board, PL 3.10 Item 3

• Code: 09-600-00
• Description: Drum Cartridge Not Installed
• Causes: The Drum Cartridge is not installed or the CRUM did not properly connect.
• Remedy: • Reseat the DRUM Cartridge. • Cycle system power
  Check the Drum Cartridge CRUM connection. The connection is clean and undamaged. Y↓ N→Clean or repair the Drum Cartridge CRUM connection, then retest. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the Drum Cartridge, PL 9.10 Item 1. Remove the Right Cover and reseat CN16 on the MCU Board. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Cycle system power. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the Drum Cartridge. The error message is displayed. Y↓ N→Perform SCP 6 Final Actions. Replace the MCU Board.

• Code: 09-700-00
• Description: Toner Supply Error
• Causes: Inadequate toner supply to the Drum Cartridge.
• Remedy: • Check the Toner Cartridge for seal tape. • Cycle system power.
  Check the Toner Cartridge. The Toner Cartridge is installed correctly and the seal tape is removed. Y↓ N→Remove seal tape if present, then gently agitate the Toner Cartridge and install. Remove the Right Cover and check the Top Door linkage. The linkage is connected and operates freely when the Top Door is raised and lowered. Y↓ N→Repair the Top Door linkage. Test the toner motor in the Main Drive Assembly. The motor rotates. Y↓ N→Reseat CN9 on the MCU Board, then retest the toner motor. The motor rotates. Y↓ N→Replace the Main Drive Assembly. Reassemble and perform SCP 6 Final Actions. Check all connections between the MCU Board and Main Drive Assembly. The harnesses are connected and undamaged. Y↓ N→Repair or reconnect the harness. Replace these components in order until the error is corrected. 1. Toner Cartridge 2. Main Drive Assembly, PL 4.10 Item 1 3. MCU Board, PL 3.10 Item 3

• Code: 09-800-00, 09-810-00
• Description: Invalid Toner Cartridge
• Causes: 09-800-00 Invalid Toner Cartridge detected. Unmatched area code, or CRU plan code error. 09-810-00 Non-Xerox Toner Cartridge detected.
• Remedy: • Install a genuine Xerox Toner Cartridge. • Cycle system power.
  Replace the Toner Cartridge with a genuine Xerox cartridge with the proper SKU. The error message is displayed. Y↓ N→Perform SCP 6 Final Actions. Check the Toner Cartridge CRUM connector. The connector is clean and undamaged. Y↓ N→Clean or repair the toner CRUM connector. Remove the Left Cover and check toner CRUM harness connections and condition. The harness is clean, connected and undamaged. Y↓ N→Repair or reconnect the harness. Replace these components in order until the error is corrected. 1. Toner Cartridge 2. Joint Board, PL 9.15 Item 7 3. MCU Board, PL 3.10 Item 3

• Code: 09-900-00, 09-910-00
• Description: Invalid Drum Cartridge
• Causes: 09-900-00 Non-Xerox Drum Cartridge detected. 09-910-00 Non-Xerox Drum Cartridge detected.
• Remedy: • Install a genuine Xerox Drum Cartridge. • Cycle system power.
  Replace the Drum Cartridge with a genuine Xerox cartridge with the proper SKU. The error message is displayed. Y↓ N→Perform SCP 6 Final Actions. Check the Drum Cartridge CRUM connector. The connector is clean and undamaged. Y↓ N→Clean or repair the CRUM connector. Remove the Right Cover and reseat CN16 on the MCU Board. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. Drum Cartridge 2. MCU Board, PL 3.10 Item 3

• Code: 09-920-00
• Description: Transfer Unit Error
• Causes: The Transfer Roller high voltage contact point is not connected or is dirty.
• Remedy: • Reseat the Transfer Roller. • Clean the high voltage contact.
  Remove the Transfer Roller and inspect the high voltage contact point. The contact is clean and undamaged. Y↓ N→Replace the Transfer Roller. Select dC330 codes 09-300 and 09-310 to check Transfer Roller bias voltage. The reading is within the operating range. Y↓ N→Remove the Left Cover and check the high voltage connection to the HVPS. The harness is clean, connected and undamaged. Y↓ N→Repair or connect the harness. Replace the HVPS. Replace these components in order until the error is corrected. 1. Transfer Roller, PL 9.10 Item 2 2. HVPS, PL 1.10 Item 1

• Code: 10-100-00, 10-200-00, 10-300-00
• Description: Fuser Thermal Errors
• Causes: 10-100-00 Open Fuser Circuit Error. The Fuser did not warm up during operation. Thermistor did not connect or contact point is not coupled tightly in power on. 10-200-00 Fuser Low Heat Error. The Fuser could not reach proper temperature, or improper thermistor reading. 10-300-00 Fuser Overheat Error. The Fuser temperature has risen to a very high degree. If the temperature of the Heat Roller increases above the toner-fusing-temperature, parts of Fuser may be thermally degraded. The thermistor is disconnected or providing erroneous readings.
• Remedy: • Reseat the Fuser. • Check for obstructions or damage to the Fuser connection.
  Check the Fuser connector for dirt or damage. The connector is clean and undamaged. Y↓ N→Clean or repair the connection. Select dC330 codes 10-200 and 10-210 to check Heat Roller temperature readings. The readings are within the operating range. Y↓ N→Replace the Fuser Thermistor. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the Fuser. Remove the Right Cover and bottom fuser bracket, Figure 1. Check the Fuser Drive Board, MCU Board (CN10) and HVPS connections. The harnesses are connected and undamaged. Y↓ N→Repair or connect the harness. Replace these components in order until the error is corrected. 1. Fuser, PL 10.10 Item 1 2. Fuser Drive Board, PL 1.15 Item 2 3. MCU Board, PL 3.10 Item 3