Description: (Y/ M/ C/ K) Toner ID Error (Y/ M/ C/ K) Toner ID error has occurred for one of the following problems. • Toner (Y/ M/ C/ K) CRUM Comm Fail • Toner (Y/ M/ C/ K) CRUM Data Broken • Toner (Y/ M/ C/ K) CRUM Data Mismatch • A Toner Cartridge that's meant for another region is being used (ID number mismatch). • Incorrect Data in the Toner Cartridge (Y/ M/ C/ K) CRUM Authentication Area. • 093-426: Toner K CRUM Trouble Info • 093-427: Toner Y CRUM Trouble Info • 093-428: Toner M CRUM Trouble Info • 093-429: Toner C CRUM Trouble Info
Remedy: 1. Check the installation of the Toner Cartridge (Y/ M/ C/ K)). Is there a Toner Cartridge other than for the failed color (Y/ M/ C/ K) installed? Or, is there a Toner Cartridge for other than this printer installed? Replace with the correct the Toner Cartridge (Y/ M/ C/ K). Reinstall the Toner Cartridge (Y/ M/ C/ K).
Code: 093-912, 093-963
Description: (K) Toner Cartridge Error: Life End Toner Cartridge error has occurred for one of the following problems. • The Black Dispense Motor rotation time had reached the specified value and the toner has ran out. • Toner K is Empty and any of the Toner YMC is also Empty. • 093-912: Toner K Empty • 093-963: Plural Toner Empty
Causes: • Toner Cartridge Assembly (K), PL 8.1.4
Remedy: 1. Replace the Toner Cartridge (K)).
Code: 093-913 ... 093-916
Description: (Y/ M/ C/ K) Toner Cartridge Error: Detached The (Y/ M/ C/ K) Toner Cartridge CRUM is loose. • 093-913: Toner CRUM Not Position Y • 093-914: Toner CRUM Not Position M • 093-915: Toner CRUM Not Position C • 093-916: Toner CRUM Not Position K
Causes: • Toner Cartridge Assembly (K), PL 8.1.4
Remedy: 1. Reinstall the Toner Cartridge (Y/ M/ C/ K)).
Code: 093-924 ... 093-935
Description: (Y/ M/ C/ K) Toner Cartridge Error: Error Toner Cartridge (Y/ M/ C/ K) CRUM communication error has occurred due to one of the following problems. • Toner Cartridge CRUM data Read/Write error. • The data written to the Toner Cartridge (Y/ M/ C/ K) CRUM and the data read from the Toner Cartridge (Y/ M/ C/ K) CRUM do not match • 093-924: Toner CRUM Comm Fail K • 093-925: Toner CRUM Data Broken Fail K • 093-927: Toner CRUM Comm Fail Y • 093-928: Toner CRUM Comm Fail M • 093-929: Toner CRUM Comm Fail C • 093-933: Toner CRUM Data Broken Fail Y • 093-934: Toner CRUM Data Broken Fail M • 093-935: Toner CRUM Data Broken Fail C
Remedy: 1. Check the installation of the Toner Cartridge (Y/ M/ C/ K)). Is the Toner Cartridge (Y/ M/ C/ K) installed properly, with no foreign substances at the contact point between the Toner CRUM Connector Assembly and the CRUM PWB in the Toner Cartridge (Y/ M/ C/ K)? Go to step 2. Reinstall the Toner Cartridge (Y/ M/ C/ K). 2. Check the CRUM PWB part of the Toner Cartridge (Y/ M/ C/ K). Is the connection terminal of the CRUM PWB part in the Toner Cartridge (Y/ M/ C/ K) damaged? Replace the Toner Cartridge (Y/ M/ C/ K)). Go to step 3. 3. Check the Toner CRUM Connector Assembly. Is the connection terminal of the Toner CRUM Connector Assembly damaged? Replace the Toner CRUM Connector Assembly. Go to step 4. 4. Check the connection between the Toner CRUM Connector Assembly and MCU PWB. Are the connectors connected securely? • (Y) Toner CRUM: P/J4541 <=> P/J454 • (M) Toner CRUM: P/J4542 <=> P/J454 • (C) Toner CRUM: P/J4543 <=> P/J454 • (K) Toner CRUM: P/J4544 <=> P/J454 Go to step 5. Connect the connectors: • (Y) Toner CRUM: P/J4541 and P/J454 • (M) Toner CRUM: P/J4542 <=> P/J454 • (C) Toner CRUM: P/J4543 <=> P/J454 • (K) Toner CRUM: P/J4544 <=> P/J454 5. Check the conductivity between the Toner CRUM Connector Assembly and MCU PWB. Is the connection between the connectors conducting properly? • (Y) Toner CRUM: P/J4541 <=> P/J454 • (M) Toner CRUM: P/J4542 <=> P/J454 • (C) Toner CRUM: P/J4543 <=> P/J454 • (K) Toner CRUM: P/J4544 <=> P/J454 Replace the MCU PWB. Replace the Toner CRUM Harness Assembly.
Code: 093-926 ... 093-939
Description: (Y/ M/ C/ K) Toner ID Error (Y/ M/ C/ K) Toner ID error has occurred for one of the following problems. • Toner (Y/ M/ C/ K) CRUM Comm Fail • Toner (Y/ M/ C/ K) CRUM Data Broken • Toner (Y/ M/ C/ K) CRUM Data Mismatch • A Toner Cartridge that's meant for another region is being used (ID number mismatch). • Incorrect Data in the Toner Cartridge (Y/ M/ C/ K) CRUM Authentication Area. • 093-926: Toner CRUM Data Mismatch Fail K • 093-937: Toner CRUM Data Mismatch Fail Y • 093-938: Toner CRUM Data Mismatch Fail M • 093-939: Toner CRUM Data Mismatch Fail C
Remedy: 1. Check the installation of the Toner Cartridge (Y/ M/ C/ K)). Is there a Toner Cartridge other than for the failed color (Y/ M/ C/ K) installed? Or, is there a Toner Cartridge for other than this printer installed? Replace with the correct the Toner Cartridge (Y/ M/ C/ K). Reinstall the Toner Cartridge (Y/ M/ C/ K).
Code: 094-310
Description: CTD Sensor Error CTD Sensor power down.
Remedy: 1. Check the surface of the CTD Sensor for contamination and foreign substances. Is there any contamination or foreign substances on the Sensor surface of the Left/ Right CTD Sensor section that comprise the CTD Sensor Assembly? Clean and remove any debris on the Sensor surface of the Left/ Right CTD Sensor. Go to step 2. 2. Check the installation of the CTD Sensor Assembly. Is the CTD Sensor Assembly installed properly? Go to step 3. Reinstall the CTD Sensor Assembly. 3. Check the connection between the CTD Sensor Assembly and MCU PWB. Are the connectors P/J4571, P/J4572, and P/J4561 connected securely? Go to step 4. Connect the connectors P/J4571, P/J4572, and P/J4561. 4. Check the conductivity between the CTD Sensor Assembly and MCU PWB. Are the connections between P/J4571 <=> P/J457, between P/J4572 <=> P/J457, and between P/J4561 <=> P/J456 conducting properly? Go to step 5. Replace the Main CTD Harness Assembly. 5. Check the voltage supply (+5VDC) to the CTD Sensor Assembly. Measure the voltages between the MCU PWB GND <=> P/J457-1 and between MCU PWB GND <=> P/J457-6. Is there a voltage (approx. +5VDC) output? Go to step 6. Go to +5VDC Power Troubleshooting. 6. Check the connection in the CTD Sensor Assembly. Are the connectors P/J4573 and P/J4574 connected securely? Go to step 7. Connect the connectors P/J4573 and P/J4574. 7. Replace the CTD Sensor Assembly. Does the error persist? Replace the MCU PWB. Troubleshooting complete.
Code: 094-311, 094-420
Description: IBT Unit Error: Life End When the IBT Unit HFSI Counter reached the IBT Unit Dead Stop (NVM).
Causes: • IBT Unit Kit, PL 9.1.99
Remedy: 1. Replace the IBT Unit. 2. Perform DC135 HFSI and reset the following Life Counters for the IBT Unit. • 950-888- IBT Unit PV • 950-892 - IBT Unit Round Time
Code: 094-320, 094-321
Description: Switching Sensor Failure The Switching Sensor error has occurred due to one of the following problems. • Retract was not detected within the specified time (2400 ms) after the 1st BTR Retract operation has started. • Contact was not detected within the specified time (2400 ms) after the 1st BTR Contact operation had started.
Remedy: 1. Check the installation of the IBT Retract Cam Assembly. Is the IBT Retract Cam Assembly installed properly? Go to step 2. Reinstall the IBT Retract Cam Assembly. 2. Check the installation of the IBT Unit. Is the IBT Unit installed properly? Go to step 3. Reinstall the IBT Unit. 3. Check the Belt Retract Sensor operation. Perform DC330 Component Control [094-200] to check the operation of the Belt Retract Sensor. Is the Belt Retract Sensor operating properly? Go to step 4. Go to Belt Retract Sensor. 4. Check the Belt Retract Motor operation. Perform DC330 Component Control [094-001] to check the operation of the Belt Retract Motor. Is the Belt Retract Motor operating normally? Replace the MCU PWB. Go to Belt Retract Motor.