• Code: 094-422
• Description: 2nd BTR Error: Life End When the 2nd BTR Unit (Transfer Roller) HFSI Counter reached the 2nd BTR Unit End Warning (NVM).
• Causes: • Transfer Roller (2nd BTR Unit), PL 4.3.18
• Remedy: 1. Replace the Transfer Roller). 2. Perform DC135 HFSI and reset the following Life Counters for the 2nd BTR. • 950-872 - 2nd BTR PV

• Code: 102-356
• Description: EWS Soft Fail An EWS-related fatal error. A problem has occurred in the software processing and it is unable to continue with the subsequent processes.
• Causes:
• Remedy: 1. Perform the following sequences: a. Go to Common System Fail. b. Go to HDD System Fail. c. Go to Network Troubleshooting. d. Go to USB Port Testing.

• Code: 116-220
• Description: Downloader Initialization Failure during Transition to Download Mode (In Normal mode and in Forced Download mode). When transitioning to the Download mode, the Downloader, which is a software that performs download in the ESS, has failed during the software startup initialization.
• Causes: • I/P PWB, PL 12.4.1
• Remedy: 1. Check the connection of the System Memory on the I/P PWB. If the problem occurs frequently, replace the I/P PWB PWB). If the problem persists, go to Common System Fail.

• Code: 116-312, 116-313
• Description: Encryption error has occurred due one of the following problems. • During start up, an irregularity was detected in the HDD Encryption Key. • Although the Encryption Key is set, the HDD itself is not encrypted. • 116-312: <HDD Encrypt Key Fail> During start up, an irregularity was detected in the Encryption Key • 116-313: <HDD Encrypt Key Fail> During start up, an irregularity was detected in the Encryption Key
• Causes: • HDD Productivity Kit, PL 12.4.20
• Remedy: 1. Go to HDD System Fail. After the recovery, set the HDD Encryption Key correctly.

• Code: 116-314
• Description: Ethernet Address Fail An ethernet error was detected.
• Causes: • I/P PWB, PL 12.4.1
• Remedy: 1. Check the installation of the SEEPROM on the I/P PWB. If the problem persists, perform the following procedure to correct it. • Go to Network Troubleshooting. • Go to USB Port Testing.

• Code: 116-315
• Description: ESS RAM DIMM #1 W/R Check Fail An error was detected when performing W/R to the I/P PWB RAM DIMM #1.
• Causes: • 1 GB DDR2 DIMM (Standard), PL 12.4.2 • I/P PWB, PL 12.4.1
• Remedy: 1. • Remove and reinstall the I/P PWB RAM DIMM #1. • Replace the I/P PWB RAM DIMM #1). • Replace the I/P PWB PWB).

• Code: 116-317
• Description: Standard ROM DIMM Check Fail An error was detected at the Standard ROM DIMM check.
• Causes: • I/P PWB, PL 12.4.1
• Remedy: 1. Replace the I/P PWB PWB).

• Code: 116-321, 116-322
• Description: Encryption error has occurred due one of the following problems. • A problem has occurred in the software processing and it is unable to continue with the subsequent processes. Other Adjustments (reference) The counter number that is used in the Counter Report has exceeded the defined value. • A problem has occurred in the software processing and it is unable to continue with the subsequent processes. • 116-321: SysCon Error • 116-322: WebDAV-related Fatal Error
• Causes:
• Remedy: 1. Perform I/P PWB Diagnostic. Refer to Image Processor (I/P) PWB LEDs. 2. Check the version of the Firmware. If it is not the latest, download the latest firmware (Firmware Update). 3. Turn the power Off and On. 4. Turn the power Off and On by using the breaker (unplug from and plug to the power outlet). 5. If the problem persists, check the installation status of the I/P PWB, MCU PWB, and cable connectors. Reconnect the cables/reinstall the PWB’s as needed, and then perform the same operation where the error had occurred. 6. Turn the power Off, remove and insert the I/P PWB RAM DIMM), then turn the power On again to perform the same operation where the error occurred. 7. If the problem persists after turning the power On, turn the power Off and replace the RAM DIMM). After turning the power On, perform the same operation where the error had occurred. 8. If the problem still persists, replace the I/P PWB PWB) and perform the same operation where the error had occurred. 9. Return the DC131 NVM Read/ Write [700-530]. Reboot Target at Fail Occurrence) to “1”.