• Code: 116-323
• Description: ESS NVRAM W/R Check Fail During the Read/Write check at power ON, an ESS-NVRAM PWB hardware error was detected by the OS/ DD.
• Causes: • 1 GB DDR2 DIMM (Standard), PL 12.4.2 • I/P PWB, PL 12.4.1
• Remedy: 1. Remove and reinstall the NVRAM I/P PWB) and turn On the power. 2. If the 116-323 problem persists, replace the NVRAM PWB). 3. As 116-334 will occur after the NVRAM I/P PWB is replaced, go to 116-334 ESS NVRAM Data Compare Fail. 4. If the 116-323 problem still persists, go to 016-782/ 016-784 Fail.

• Code: 116-324
• Description: Exception Fail A fatal software exception process has occurred in the CPU of the Controller PWB. The cause of this is largely due to Controller software malfunction.
• Causes: • 1 GB DDR2 DIMM (Standard), PL 12.4.2 • I/P PWB, PL 12.4.1 • HDD Productivity Kit, PL 12.4.20
• Remedy: 1. Turn Off the printer power, then turn On the power while pressing the Energy Saver button and the Down button. Maintain that state for 6 seconds and the printer will delete the print data that causes the error and then reboots itself. 2. If the problem persists, perform the following, pull out and reinsert or replace the RAM DIMM). Corrective actions when the problem occurred at power On: 3. Check whether the error persists after returning from Energy Saver Mode and take a note on the result, and then perform steps 1 to 6 in Common System Fail. 4. If the problem persists, prepare for the recovery operation since the system may be recovered by the procedures in HDD System Fail. Check with the customer whether important data is stored on the HDD. 5. If no important data is stored on the HDD, perform the procedure in HDD System Fail. If the problem persists, reinstall the removed HDD). 6. If important data is stored on the HDD, replace it with the HDD you brought and turn the printer power Off and On. (If you have brought an HDD.) If the problem persists, reinstall the HDD and replace the I/P PWB PWB).

• Code: 116-325
• Description: ESS Fan Fail Irregularity has occurred in the ESS Fan rotation.
• Causes: • Image Processor PWB, PL 12.4.1 • I/P PWB Fan, PL 12.4.6
• Remedy: 1. Replace the ESS Fan. 2. If the problem persists, replace the I/P PWB PWB).

• Code: 116-328, 116-329
• Description: System error has occurred due to one of the following problems. • Failure was detected in the level 2 cache within the CPU. • A serial I/F related system call error was detected. • 116-328: CPU Built-in Level 2 Cache Failure • 116-329: <Serial I/F-related Fatal Error> System call error related to Serial I/F.
• Causes:
• Remedy: 1. Perform I/P PWB Diagnostic. Refer to Image Processor (I/P) PWB LEDs. 2. Check the version of the Firmware. If it is not the latest, download the latest firmware (Firmware Update). 3. Turn the power Off and On. 4. Turn the power Off and On by using the breaker (unplug from and plug to the power outlet). 5. If the problem persists, check the installation status of the I/P PWB, MCU PWB, and cable connectors. Reconnect the cables/reinstall the PWB’s as needed, and then perform the same operation where the error had occurred. 6. Turn the power Off, remove and insert the I/P PWB RAM DIMM), then turn the power On again to perform the same operation where the error occurred. 7. If the problem persists after turning the power On, turn the power Off and replace the RAM DIMM). After turning the power On, perform the same operation where the error had occurred. 8. If the problem still persists, replace the I/P PWB PWB) and perform the same operation where the error had occurred. 9. Return the DC131 NVM Read/ Write [700-530]. Reboot Target at Fail Occurrence) to “1”.

• Code: 116-330
• Description: HDD File System Fail HDD checksum error at power On or the HDD was not formatted.
• Causes:
• Remedy: 1. Disconnect and reconnect the HDD harness, check the installation of the HDD and install it securely. Perform Steps 1 to 6 of Common System Fail. If the problem persists, go to the next step. 2. If the problem persists, perform the forced initialization by special booting. • Startup by Force Spool Range (HDD) Initialization It is the operation to forcedly clear the HDD when the printer is started up. [Operation or Details] a. Turning the power ON while pressing the [Energy Saver] and [Down] buttons at the same time initializes the data stored in the HDD Partition No. 4. b. Initialization by special booting in this item targets only on the previously specified area in the HDD partition and does not affect the other areas. Here, perform the same operation where the error occurred. 3. If the problem persists, perform the forced formatting by special booting. • Starting the forced HDD formatting (this procedure should not be let known to the users) This operation forcedly restores the HDD to the partition status at factory settings. Perform HDD formatting by turning the power On while pressing the Energy Saver button, Up + Down buttons at the same time. Here, perform the same operation where the error occurred. 4. If the problem persists, replace the HDD and perform the same operation where the error had occurred. 5. If the problem persists, replace the I/P PWB PWB) and perform the same operation where the error had occurred. 6. Return the NVM that was set in Step 1 (DC131 NVM Read/ Write [700-530]: Reboot Target at Fail Occurrence) to “1”.

• Code: 116-331
• Description: Invalid Log Info Log related error was detected.
• Causes: • HDD Productivity Kit, PL 12.4.20
• Remedy: 1. Remove the HDD). Turn the printer power On then Off. Reinstall the HDD and turn the printer power On. 2. If the problem persists, go to HDD System Fail.

• Code: 116-332
• Description: ESS Standard ROM Error An ESS On Board Standard ROM error was detected.
• Causes: • Image Processor PWB, PL 12.4.1
• Remedy: 1. Remove and reinstall the Standard ROM) on the I/P PWB. 2. If the problem persists, replace the I/P PWB PWB).

• Code: 116-334
• Description: ESS NVRAM Data Compare Fail During the Read/Write check at power ON, “ESSNVRAM with default factory settings installed” or “ESS-NVRAM data is incorrect” was detected in the System Cont. At the detection of 116-334, because the ESSNVRAM data has been overwritten by the initialization data in the ESS-ROM, turning the power OFF and ON after that causes mismatches in 3 locations for each type that results in a system fail (124-3xx).
• Causes: • 1 GB DDR2 DIMM, PL 12.4.2 • Image Processor PWB, PL 12.4.1
• Remedy: 1. Because the mismatch error 124-3xx in 3 locations for each type are expected at the power Off/ On after the detection of 116-334, follow the procedure for the appropriate Fault Code and use the suitable DC132 Machine Serial Number Settings to fix the problem. 2. If the 116-334 persists after turning the power Off and On, remove and reinstall the NVRAM I/P PWB) and turn On the printer power. 3. If the problem still persists, replace the NVRAM I/P PWB). 4. If the problem still persists, replace the I/P PWB PWB). 5. If the 116-334 problem persists, go to Common System Fail.