• Code: 116-336, 116-337
• Description: NVRAM error has occurred due to one of the following problems. • An error was detected when HDD was accessed. • A problem has occurred in the software processing and it is unable to continue with the subsequent processes. • 116-336: <Redirector Fail> HDD failure detected in the Redirector. • 116-337: SNTP-related Fatal Error
• Causes: • HDD Productivity Kit, PL 12.4.20
• Remedy: 1. Disconnect and reconnect the HDD harness, check the installation of the HDD and install it securely. Perform Steps 1 to 6 of Common System Fail. If the problem persists, go to the next step. 2. If the problem persists, perform the forced initialization by special booting. • Startup by Force Spool Range (HDD) Initialization It is the operation to forcedly clear the HDD when the printer is started up. [Operation or Details] a. Turning the power ON while pressing the [Energy Saver] and [Down] buttons at the same time initializes the data stored in the HDD Partition No. 4. b. Initialization by special booting in this item targets only on the previously specified area in the HDD partition and does not affect the other areas. Here, perform the same operation where the error occurred. 3. If the problem persists, perform the forced formatting by special booting. • Starting the forced HDD formatting (this procedure should not be let known to the users) This operation forcedly restores the HDD to the partition status at factory settings. Perform HDD formatting by turning the power On while pressing the Energy Saver button, Up + Down buttons at the same time. Here, perform the same operation where the error occurred. 4. If the problem persists, replace the HDD and perform the same operation where the error had occurred. 5. If the problem persists, replace the I/P PWB PWB) and perform the same operation where the error had occurred. 6. Return the NVM that was set in Step 1 (DC131 NVM Read/ Write [700-530]: Reboot Target at Fail Occurrence) to “1”.

• Code: 116-338
• Description: JBA Fatal Error A problem has occurred in the software processing and it is unable to continue with the subsequent processes.
• Causes:
• Remedy: 1. Perform I/P PWB Diagnostic. Refer to Image Processor (I/P) PWB LEDs. 2. Check the version of the Firmware. If it is not the latest, download the latest firmware (Firmware Update). 3. Turn the power Off and On. 4. Turn the power Off and On by using the breaker (unplug from and plug to the power outlet). 5. If the problem persists, check the installation status of the I/P PWB, MCU PWB, and cable connectors. Reconnect the cables/reinstall the PWB’s as needed, and then perform the same operation where the error had occurred. 6. Turn the power Off, remove and insert the I/P PWB RAM DIMM), then turn the power On again to perform the same operation where the error occurred. 7. If the problem persists after turning the power On, turn the power Off and replace the RAM DIMM). After turning the power On, perform the same operation where the error had occurred. 8. If the problem still persists, replace the I/P PWB PWB) and perform the same operation where the error had occurred. 9. Return the DC131 NVM Read/ Write [700-530]. Reboot Target at Fail Occurrence) to “1”.

• Code: 116-340
• Description: Memory Not Enough Insufficient memory was detected at initialization. A PS option requiring an additional memory was installed but memory was not added.
• Causes:
• Remedy: 1. Remove the PostScript Option then reboot the printer to operate, and increase the Controller memory permanently.

• Code: 116-341
• Description: ROM VER Incorrect The versions of several installed ROM DIMM are incorrect. An unusable combination of ROM DIMMs are installed. When installing multiple ROM DIMMs, it is necessary to match both the major versions and the minor versions.
• Causes:
• Remedy: 1. Check the versions of the multiple ROM DIMMs installed and replace them with an appropriate combination of DIMMs. When installing multiple ROM DIMMs, it is necessary to match both the major versions and the minor versions.

• Code: 116-342
• Description: SESAMi Manager Fail An SNMP Agent-related fatal error. A problem has occurred in the software processing and it is unable to continue with the subsequent processes.
• Causes:
• Remedy: 1. Check the version of the Firmware. If it is not the latest, download the latest firmware (Firmware Update).

• Code: 116-343
• Description: Main PWBA IC Fail Irregularity was detected in the IC of the I/P PWB.
• Causes: • Image Processor PWB, PL 12.4.1
• Remedy: 1. Perform I/P PWB Diagnostic. Refer to Image Processor (I/P) PWB LEDs. 2. Check the version of the Firmware. If it is not the latest, download the latest firmware (Firmware Update). 3. Turn the power Off and On. 4. Turn the power Off and On by using the breaker (unplug from and plug to the power outlet). 5. If the problem persists, check the installation status of the I/P PWB, MCU PWB, and cable connectors. Reconnect the cables/reinstall the PWB’s as needed, and then perform the same operation where the error had occurred. 6. Turn the power Off, remove and insert the I/P PWB RAM DIMM), then turn the power On again to perform the same operation where the error occurred. 7. If the problem persists after turning the power On, turn the power Off and replace the RAM DIMM). After turning the power On, perform the same operation where the error had occurred. 8. If the problem still persists, replace the I/P PWB PWB) and perform the same operation where the error had occurred. 9. Return the DC131 NVM Read/ Write [700-530]. Reboot Target at Fail Occurrence) to “1”.

• Code: 116-348, 116-349, 116-351
• Description: System error has occurred due to one of the following problems. • A response such as system function recall error was detected. • An error when calling the Pflite function at SIF. • A problem has occurred in the software processing and it is unable to continue with the subsequent processes.
• Causes:
• Remedy: 1. Turn the printer power Off and On. Perform the same operation and check whether the problem is reoccurring. 2. If the problem persists, go to Common System Fail. If Common System Fail procedure is NG, go to Network Troubleshooting.

• Code: 116-353
• Description: HDD Physical Fail During start up, a physical irregularity was detected in the HDD, and it is unable to start up.
• Causes: • HDD Productivity Kit, PL 12.4.20
• Remedy: 1. Disconnect and reconnect the HDD harness, check the installation of the HDD and install it securely. Perform Steps 1 to 6 of Common System Fail. If the problem persists, go to the next step. 2. If the problem persists, perform the forced initialization by special booting. • Startup by Force Spool Range (HDD) Initialization It is the operation to forcedly clear the HDD when the printer is started up. [Operation or Details] a. Turning the power ON while pressing the [Energy Saver] and [Down] buttons at the same time initializes the data stored in the HDD Partition No. 4. b. Initialization by special booting in this item targets only on the previously specified area in the HDD partition and does not affect the other areas. Here, perform the same operation where the error occurred. 3. If the problem persists, perform the forced formatting by special booting. • Starting the forced HDD formatting (this procedure should not be let known to the users) This operation forcedly restores the HDD to the partition status at factory settings. Perform HDD formatting by turning the power On while pressing the Energy Saver button, Up + Down buttons at the same time. Here, perform the same operation where the error occurred. 4. If the problem persists, replace the HDD and perform the same operation where the error had occurred. 5. If the problem persists, replace the I/P PWB PWB) and perform the same operation where the error had occurred. 6. Return the NVM that was set in Step 1 (DC131 NVM Read/ Write [700-530]: Reboot Target at Fail Occurrence) to “1”.