• Code: 008-623
• Description: Regicon Data Overflow (A2 Patch Y) At A2 patch detection, the YSO correction setting value of either Y, M, C, or K exceeds the setting range (NVRAM value 0 to 474).
• Remedy: Check the IBT Belt and Drum for a scratch or contamination. The check is OK. Y↓N→Replace as required. Perform RegiCon Adjustment procedure ADJ 9.10.

• Code: 008-900
• Description: Static Jam When the machine power is turned off then on before a paper path fault is cleared, an unclearable paper jam occurs. A voltage drop or interruption can also cause this fault.
• Remedy: In sequence, enter the following dC330 codes: Block and unblock each sensor. Go to the RAP if the sensor does not respond. • 8-100 Tray 2 Feedout Sensor, Area 3; 007-105 RAP. • 8-106 Tray 3 Takeaway Sensor, Area 4; 007-110 RAP. • 8-102 Tray 4 Feedout Sensor, Area 4; 007-115 RAP. • 8-103 Tray 5 Feedout Sensor, Area 4; 007-119 RAP. • 8-104 Registration Sensor, Area 1; 008-175 RAP. • 8-105 Duplex Transport Wait Sensor; 010-125 RAP. • 9-201 POB On Jam; 008-164 RAP. • 10-101 Fuser Exit Switch; 010-106 RAP. The display changes for each code. Y↓N→Go to the appropriate paper path fault RAP. Check the machine input voltage.

• Code: 009-330
• Description: Developer Drive Motor Fail Developer Motor failure.
• Remedy: 1 Does the Developer Drive Motor turn in the Diagnostic mode? Examine the Developers and Drive System for any binding conditions and repair. Go to step 2. 2 Is 24 VDC present on J 533 pin 3? Go to step 3. Replace the Interface Board. 3 Is 5 VDC present on J-533 pin 6? Go to step 4. Replace the Interface Board. 4 Check the continuity or for shorting to ground of the wiring from J-533 to J-232. Is the wiring OK? Replace the Developer Drive Motor Assembly. Repair or replace the wiring harness.

• Code: 009-342, 009-343
• Description: 2nd BTR Contact or Retract Fail The 2nd BTR did not meet the Contact position, or the 2nd BTR did not reach the Retract position. This procedure can be used for troubleshooting Chain Link code 009-342 or 009-343.
• Remedy: 1 1. Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Run the 2nd BTR Motor test. 2. Does the Motor operate correctly? Go to step 2. Go to step 5. 2 1. Clean the 2nd BTR Retract Sensor. 2. Does the error still occur? Go to step 3. Complete. 3 1. Run the Transmissive Sensor test. 2. Does the Sensor operate correctly? Go to step 4. Replace the Sensor or Left Hand Door Assembly. 4 1. Check the Transfer Roller Transmission Gears for damage. 2. Are the gears damaged? Replace the Left Hand Door Assembly. Go to step 6. 5 1. Remove the Left-Hand Rear Mid Cover. 2. Inspect the Left-Hand Cover Assembly wiring harness for damage and ensure the connectors are all properly seated. 3. Is the wiring harness damaged? Replace the Left- Hand Cover Assembly. Go to step 6. 6 1. Remove the Rear Cover. 2. Reconnect power and enter Service Diagnostics. 3. Measure the voltage at the Engine Control Board J540B4 while running the 2nd BTR Motor test several times. 4. Does the voltage between +5 VDC and 0 VDC when the test running? Replace the Engine Control Board (MCU PWB). Replace the Transfer Roller Retract Sensor.

• Code: 009-348, 009-349
• Description: 1st BTR Contact Fail The 1st BTR did not meet the Contact position or the 1st BTR did not reach the Retract position. This procedure can be used for troubleshooting Chain Link code 009-348 or 009-349.
• Remedy: 1 Is the Retract Sensor or Actuator damaged or out of position? Repair or reseat the Sensor. Go to step 2. 2 1. Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Run the 1st BTR Motor Contact/Retract test in Diagnostics. 2. Do the 1st BTRs contact and retract? Replace the Accumulator Belt Assembly. Go to step 3. 3 1. Run the 1st BTR Retract Sensor test. 2. Does the status change between H and L? Go to the Transmissive Sensor Procedure. Replace the Accumulator Belt Assembly.

• Code: 009-350
• Description: Unexpected IBT Home Sensor Signal The IBT Home Sensor detected the IBT position strip before the IBT Belt made a complete revolution.
• Remedy: 1 1. Remove the Accumulator Belt Assembly. 2. Inspect the DTS Connector for damage. 3. Is the connector damaged? Replace the Accumulator Belt Assembly. Go to step 2. 2 Is the mating connector inside the printer damaged? Repair or replace the wiring harness between J605 and the Connector. Go to step 3. 3 1. Reinstall the Accumulator Belt Assembly. 2. Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Run the Accumulator MOB Sensor test. 3. Is the value H when the Belt Home Marker is NOT under the Belt Home Sensor? Refer to Reflective Sensor Procedure. Replace the following order: 1. Engine Control Interface Board 2. Engine Control Board (MCU PWB)

• Code: 009-351
• Description: Accumulator Belt Drive Logic Fail The IBT Edge Sensor detected that the IBT Belt is not tracking correctly.
• Remedy: 1 1. Remove the Accumulator Belt Assembly. 2. Inspect the DTS Connector for damage. 3. Is the connector damaged? Replace the Accumulator Belt Assembly. Go to step 2. 2 Is the Edge Sensor Actuator touching the Belt? Replace the Accumulator Belt Assembly. Go to step 3. 3 Is the mating connector inside the printer damaged? Repair or replace the wiring harness between the connector and J605. Go to step 4. 4 1. Reinstall the Accumulator Belt Assembly. 2. Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Run the Belt Edge Sensor test. 3. Is the result OK? Go to step 5. Run the Belt Edge Learn and recheck. If it still fails, go to step 8. 5 1. Switch the printer power On. 2. Remove the Rear Cover. 3. Measure the voltage between the Engine Control Interface Board and J539A3(+) and frame ground. 4. Does the voltage measure between +1 to +3 VDC? Go to step 8. Go to step 6. 6 1. Measure the voltage between the Engine Control Interface Board and J539A-1 and frame ground. 2. Does the voltage measure +5 VDC? Go to step 7. Replace in the following order: 1. Engine Control Interface Board 2. Engine Control Board (MCU PWB) 7 1. Measure the voltage between the Engine Control Interface Board and J539A-2 and frame ground. 2. Does the voltage measure +5 VDC? Replace in the following order: 1. Engine Control Interface Board 2. Engine Control Board (MCU PWB) The Edge Sensor is defective, replace the Accumulator Belt Assembly. 8 1. Remove the Accumulator Belt Assembly. 2. Enter Service Diagnostics and run the Steering Motor test. 3. Does the Motor turn? Replace the Accumulator Belt Assembly. If the problem is unresolved, replace the Engine Control Board (MCU PWB). Go to step 9. 9 1. Measure the voltage between the Engine Control Interface Board J537-6 and frame ground. 2. Is the voltage +24 VDC? Go to step 10. Replace in the following order: 1. Engine Control Interface Board 2. Engine Control Board (MCU PWB) 10 1. Measure the voltage between the Engine Control Interface Board J537 Pins 2, 3, 4, 5 and frame ground. 2. Is the voltage +24 VDC? Replace in the following order: 1. Engine Control Interface Board 2. Engine Control Board (MCU PWB) Replace the Steering Drive Assembly.

• Code: 009-358
• Description: Waste Cartridge Full Toner Sensor Fail The Full Toner Sensor detects a full toner condition.
• Remedy: 1 1. Remove the Waste Cartridge Sensor Holder without disconnecting the harnesses. 2. Measure the voltage between the Yellow wire on the Waste Cartridge Full Sensor and frame ground, alternately interrupting the sensor. 3. Does the voltage toggle between +5 and 0 VDC? Go to step 5. Go to step 2. 2 1. Measure the voltage between the gray wire and frame ground. 2. Does the voltage measure +5 VDC? Go to step 4. Go to step 3. 3 1. Remove the Rear Cover. 2. Measure the voltage at J404B-15 on the Engine Control Board. 3. Does the voltage measure +5 VDC? Inspect the wiring harness for damage and replace, if necessary. Replace the Engine Control Board (MCU PWB). 4 1. Measure the voltage between the violet wire and frame ground. 2. Does the voltage measure 0 VDC? Replace the Waste Cartridge Full Sensor. Inspect the wiring harness for damage and replace, if necessary. 5 1. Remove the Rear Cover. 2. Measure the voltage at J404B-14 on the Engine Control Board. 3. Alternately interrupt the Sensor. 4. Does the voltage measure between +5 and 0 VDC? Replace the Engine Control Board (MCU PWB). Inspect the wiring harness for damage and replace, if necessary.