• Code: 007-954
• Description: Tray 1 (MPT) Size Mismatch (Slow Scan Direction) The paper in the slow scan direction is shorter than the specified paper size.
• Remedy: The correct size paper is loaded in the Tray 1 (MPT). Y↓N→Load the correct size paper. Both paper guides are adjusted correctly. Y↓N→Adjust the Paper Guides. Replace the Registration Sensor (PL 2.6).

• Code: 007-959
• Description: Tray 1 Paper Mismatch 1 Incorrect media detected by the OHP Sensor.
• Remedy: Open the Left Cover Assembly (PL 2.9). Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Block the OHP Sensor R (PL 2.6) using a plain sheet of paper. The display changes. Y↓N→Check the circuit of the OHP Sensor. Refer to Reflective Sensor Procedurefor troubleshooting procedure. • Ensure that the connectors shown in the circuit diagram are securely connected and that the wires are not damaged. • If the problem persists, replace the Engine Control Board (MCU PWB) (PL 13.1).

• Code: 007-960
• Description: Tray 1 (MPT) Paper Mismatch 2 A different paper type or transparency was detected when plain/heavyweight paper was specified.
• Remedy: Open the Left Cover Assembly (PL 2.9). Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Block the OHP Sensor (PL 2.6) using a plain sheet of paper. The display changes. Y↓N→Check the circuit of the OHP Sensor. Refer to Reflective Sensor Procedure for troubleshooting procedure. • Ensure that the connectors shown in the circuit diagram are securely connected and that the wires are not damaged. • If the problem persists, replace the Engine Control Board (MCU PWB) (PL 13.1).

• Code: 007-969
• Description: Full Paper Stack The Full Paper Stack Sensor detects that Face Down Tray is full.
• Remedy: Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Move the Full Paper Stack Sensor Actuator (PL 2.10) up and down. The display changes. Y↓N→Check the circuit of the Full Paper Stack Sensor. Refer to Transmissive Sensor Procedure for troubleshooting procedure. • Ensure that the connectors shown in the circuit diagram are securely connected and that the wires are not damaged. • If the connectors and wires check out OK, replace the Full Paper Stack Sensor (PL 2.10). • If the problem continues, replace the Engine Control Board (MCU PWB) (PL 13.1). • If the problem persists, replace the I/F PWB (PL 9.1).

• Code: 008-149
• Description: (3TM) Tray 4 Takeaway Sensor On Jam The Takeaway Sensor does not detect paper fed from Tray 4.
• Remedy: Open the Left Cover and cheat the Left Cover Interlock Switch (PL 15.10). Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Block and unblock the Takeaway Sensor (PL 15.10). The display changes state. Y↓N→Check the circuit of the Takeaway Sensor. Refer to Transmissive Sensor Procedure for troubleshooting procedure. Perform Service Diagnostics. All three Takeaway Rolls (PL 15.10) rotates. Y↓N→Takeaway Motor 1 (PL 15.9) energizes. Y↓N→Check the circuit of the Takeaway Motor 1. Refer to OF 99-9 RAP for troubleshooting procedure. Check the Takeaway Motor 1 and its associated gears (PL 15.9) for damage, contamination or misalignment. • Ensure that the Chutes (PL 15.10) are properly seated and not damaged. • Ensure that the connectors shown in the circuit diagrams ( ) are securely connected and that the wires are not damaged. • Replace the Takeaway Sensor (PL 15.10). • If the problem persists, replace the Tray Module PWB (PL 15.9).

• Code: 008-150
• Description: (3TM) Tray 5 Takeaway Sensor On Jam The Takeaway Sensor does not detect paper fed from Tray 5.
• Remedy: Open the Left Cover and cheat the Left Cover Interlock Switch (PL 15.10). Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Block and unblock the Takeaway Sensor (PL 15.10). The display changes state. Y↓N→Check the circuit of the Takeaway Sensor. Refer to Transmissive Sensor Procedure for troubleshooting procedure. Perform Service Diagnostics. All three Takeaway Rolls (PL 15.10) rotates. Y↓N→Takeaway Motor 1 (PL 15.9) energizes. Y↓N→Check the circuit of the Takeaway Motor 1. Refer to OF 99-9 RAP for troubleshooting procedure. Check the Takeaway Motor 1 and its associated gears (PL 15.9) for damage, contamination or misalignment. • Ensure that the Chutes (PL 15.10) are properly seated and not damaged. • Ensure that the connectors shown in the circuit diagrams ( ) are securely connected and that the wires are not damaged. • Replace the Takeaway Sensor (PL 15.10). • If the problem persists, replace the Tray Module PWB (PL 15.9).

• Code: 008-151
• Description: Tray 4 Takeaway Sensor On Jam The Takeaway Sensor does not detect paper fed from Tray 4.
• Remedy: Open the Left Cover and cheat the Left Cover Interlock Switch (PL 16.13). Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Block and unblock the Takeaway Sensor (PL 16.6). The display changes state. Y↓N→Check the circuit of the Takeaway Sensor. Refer to Transmissive Sensor Procedure for troubleshooting procedure. Perform Service Diagnostics. Both Takeaway Rolls (PL 16.6) rotate. Y↓N→Takeaway Motor 1 (PL 16.15) energizes. Y↓N→Check the circuit of the Takeaway Motor 1. Refer to OF 99-9 RAP for troubleshooting procedure. Check the Takeaway Motor 1 and its associated gears (PL 16.15) for damage, contamination or misalignment. • Ensure that the Chutes (PL 16.6) are properly seated and not damaged. • Ensure that the connectors shown in the circuit diagrams ( ) are securely connected and that the wires are not damaged. • Replace the Takeaway Sensor (PL 16.6). • If the problem persists, replace the Tray Module PWB (PL 16.15).

• Code: 008-152
• Description: Tray 5 Takeaway Sensor On Jam The Takeaway Sensor does not detect paper fed from Tray 5.
• Remedy: Open the Left Cover and cheat the Left Cover Interlock Switch (PL 16.13). Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Block and unblock the Takeaway Sensor (PL 16.6). The display changes state. Y↓N→Check the circuit of the Takeaway Sensor. Refer to Transmissive Sensor Procedure for troubleshooting procedure. Perform Service Diagnostics. Both Takeaway Rolls (PL 16.6) rotate. Y↓N→Takeaway Motor 1 (PL 16.15) energizes. Y↓N→Check the circuit of the Takeaway Motor 1. Refer to OF 99-9 RAP for troubleshooting procedure. Check the Takeaway Motor 1 and its associated gears (PL 16.15) for damage, contamination and misalignment. Remove the TTM Rear Cover. Perform Service Diagnostics. The Takeaway Motor 2 (PL 16.15) energizes. Y↓N→Check the circuit of the Takeaway Motor 2. Refer to the OF 99-9 RAP for troubleshooting procedure. • Check the Takeaway Motor 2 and its associated gears (PL 16.15) for damage, contamination and misalignment. • Ensure that the Chutes (PL 16.6) are properly seated and not damaged. • Ensure that the connectors shown in the circuit diagrams ( ) are securely connected and that the wires are not damaged. • Replace the Takeaway Sensor (PL 16.6). • If the problem persists, replace the Tray Module PWB (PL 16.15).