• Code: 024-976
• Description: Finisher Staple Status Failed RAP • After the Stapler Motor turned On (Forward rotation), the system did not detect that the Staple Head Home Sensor switched from Off to On within the specified time. • After the Stapler Motor turned On (Reverse rotation), the Staple Head Home Sensor did not turn On within the specified time.
• Remedy: Alternately execute Component Control[012-046 Staple Motor FORWARD ON] and Component Control[012-047 Staple Motor REVERSE ON]. The Stapler Motor can be heard. Y↓N→Check the connections of P/J8819 and P/J8847. P/J8819 and P/J8847 are connected correctly. Y↓N→Connect P/J8819 and P/J8847. Check the wire between J8819 and J8847 for an open circuit or a short circuit. The wire between J8819 and J8847 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Replace the Staple Assembly (PL 22.4). If the problem persists, replace the Finisher PWB (PL 22.7). Execute Component Control[012-244 Staple Head Home Sensor]. Alternately execute Component Control[012-046 Staple Motor FORWARD ON] and Component Control[012-047 Staple Motor REVERSE ON]. The display changes. Y↓N→Check the connections of P/J8818 and P/J8852. P/J8818 and P/J8852 are connected correctly. Y↓N→Connect P/J8818 and P/J8852. Check the wire between J8818 and J8852 for an open circuit or a short circuit. The wire between J8818 and J8852 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the Finisher PWB P8852-1 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 22.7). Replace the Staple Assembly (PL 22.4). If the problem persists, replace the Finisher PWB (PL 22.7). Replace the Finisher PWB (PL 22.7). If the problem persists, replace the MCU PWB (PL 9.1).

• Code: 024-976
• Description: Finisher Staple Status Failed RAP • After the Stapler Motor turned On (Forward rotation), the system did not detect that the Staple Head Home Sensor switched from Off to On within the specified time. • After the Stapler Motor turned On (Reverse rotation), the Staple Head Home Sensor did not turn On within the specified time.
• Remedy: Alternately execute Component Control[012-046 Staple Motor FORWARD ON] and Component Control[012-047 Staple Motor REVERSE ON]. The Stapler Motor can be heard. Y↓N→Check the connections of J8887 and P/J8981. J8887 and P/J8981 are connected correctly. Y↓N→Connect J8887 and P/J8981. Check the wire between J8887 and J8981 for an open circuit or a short circuit. The wire between J8887 and J8981 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Replace the Staple Assembly (PL 23.8). If the problem persists, replace the Finisher PWB (PL 23.16). Execute Component Control[012-244 Staple Head Home Sensor]. Alternately execute Component Control[012-046 Staple Motor FORWARD ON] and Component Control[012-047 Staple Motor REVERSE ON]. The display changes. Y↓N→Check the connections of P/J8896 and P/J8981. P/J8896 and P/J8981 are connected correctly. Y↓N→Connect P/J8896 and P/J8981. Check the wire between J8886 and J8981 for an open circuit or a short circuit. The wire between J8886 and J8981 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the Finisher PWB P8852-1 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Replace the Staple Assembly (PL 23.8). If the problem persists, replace the Finisher PWB (PL 23.16). Replace the Finisher PWB (PL 23.16). If the problem persists, replace the MCU PWB (PL 9.1).

• Code: 024-977
• Description: (A-Finisher) Stapler Feed Ready Fail • In the operation of getting the Stapler head ready at initialization, Stapler Ready Sensor ON was not detected until a specified number (13) of Head idle-stapling operations. • Immediately before stapling, the Stapler Ready Sensor was Off.
• Remedy: Enter Component Control [012-243]. Remove and reinstall the Cartridge from/in the Staple Assembly. The display changes. Y↓N→Check the connections of P/J8701 and P/J8731. P/J8701 and P/J8731 are securely connected. Y↓N→Connect P/J8701 and P/J8731 securely. Check for an open or short circuit between J8701 and J8731. The wires between J8701 and J8731 are OK. Y↓N→Repair the open or short circuit. Measure the voltage between J8701-4 (+) on the Finisher PWB and GND (-). The voltage is approx. +5VDC. Y↓N→Go to Wirenet A-Finisher +5VDC and check the +5VDC circuit. Measure the voltage between J8701-6 (+) on the Finisher PWB and GND (-). Remove and reinstall the Cartridge from/in the Staple Assembly. The voltage changes. Y↓N→Replace the Staple Assembly (PL 22.4). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7).

• Code: 024-977
• Description: Stapler Feed Ready Failure RAP When starting Staple, Staple Ready Sensor Off was detected.
• Remedy: Execute Component Control[012-243]. Install and remove the Staple Cartridge. The display changes. Y↓N→Check the Staple Cartridge for failure or foreign substances. There are no foreign substances and nothing has failed. Y↓N→Repair the failure and remove the foreign substances. Check the connections of P/J8818 and P/J8852. P/J8818 and P/J8852 are connected correctly. Y↓N→Connect P/J8818 and P/J8852. Check the wire between J8818 and J8852 for an open circuit or a short circuit. The wire between J8818 and J8852 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the Finisher PWB P8852-1 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 22.7). Measure the voltage between the Finisher PWB P8852-3 (+) and GND (-). Install and remove the Staple Cartridge. The voltage changes. Y↓N→Replace the Finisher PWB (PL 22.7). Replace the Staple Assembly (PL 22.4). If the problem persists, replace the Finisher PWB (PL 22.7). Replace the Finisher PWB (PL 22.7). If the problem persists, replace the MCU PWB (PL 9.1).

• Code: 024-977
• Description: Stapler Feed Ready Failure RAP When starting Staple, Staple Ready Sensor Off was detected. Empty stapling was within 13 times.
• Remedy: Execute Component Control[012-243 Staple Ready Sensor]. Install and remove the Staple Cartridge. The display changes. Y↓N→Check the Staple Cartridge for failure or foreign substances. There are no foreign substances and nothing has failed. Y↓N→Repair the failure and remove the foreign substances. Check the connections of J8886 and P/J8981. J8886 and P/J8981 are connected correctly. Y↓N→Connect J8886 and P/J8981. Check the wire between J8886 and J8981 for an open circuit or a short circuit. The wire between J8886 and J8981 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the Finisher PWB P8981-4 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between the Finisher PWB P8981-6 (+) and GND (-). Install and remove the Staple Cartridge. The voltage changes. Y↓N→Replace the Finisher PWB (PL 23.16). Replace the Staple Assembly (PL 23.8). If the problem persists, replace the Finisher PWB (PL 23.16). Replace the Finisher PWB (PL 23.16). If the problem persists, replace the MCU PWB (PL 9.1).

• Code: 024-978
• Description: Booklet Front/Rear Stapler Fail Booklet Stapler Assembly (Front/Rear), cannot clinch properly; Booklet Front/Rear Staple Home Switch detected not to turn on (return to Home position could not be completed) within designated time period after starting reverse motion
• Remedy: Execute Component Control[012-024 Front Staple Motor (FWD) and 012-025 Front Staple Motor (REV) or 012-026 Rear Staple Motor (FWD) and 012-027 Rear Staple Motor (REV)] alternately. The motor energizes. Y↓N→Check the connections of (Front Stapler Motor J8894, P/J8893 and P/J8995) or (Rear Stapler Motor P/J8895, P/J8893 and P/J8995). Connectors are connected correctly. Y↓N→Connect J8894, P/J8893 and P/J8995) or (Rear Stapler Motor P/J8895, P/J8893 and P/J8995) Check the wire between J8894, J8895,and J8995 for an open circuit or a short circuit. The wire between J8894, J8895 and J8995 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the Booklet PWB of each P8894, P8995-8/9/10/11 (+) and GND (-). The voltage is approx. +24VDC. Y↓N→Replace the Booklet PWB (PL 23.21). Replace the Finisher PWB (PL 23.16). Select Stop. Select [013-141 Front Staple Home Switch or 013-142 Rear Staple Home Switch] Select Start. Actuate the Front/Rear Staple Home Switch. The display changes. Y↓N→Check the connections of (Front Staple Home Switch J8894, P/J8893 and P/J8995) or (Rear Staple Home Switch P/J8895, P/J8893 and P/J8995). Connectors are connected correctly. Y↓N→Connect (Front Staple Home Switch J8894, P/J8893 and P/J8995) or (Rear Staple Home Switch P/J8895, P/J8893 and P/J8995) Check the wire between J8894, J8895 and J8995 for an open circuit or a short circuit. The wire between J8894, J8895 and J8995 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the Booklet PWB P8894-5, P8895-12 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Booklet PWB (PL 23.21). Replace the Finisher PWB (PL 23.16). Select Stop. If the problem continues, replace the Finisher PWB (PL 23.16).

• Code: 024-979
• Description: (A-Finisher) Stapler Near Empty One of the following: • At Power On, Low Staple Sensor ON was detected. • Immediately before the start of the operation of closing the Stapler Head, Low Staple Sensor ON was detected.
• Remedy: Check what amount of staples remain in the Cartridge. The is enough staples remaining run the stapler. Y↓N→Replace the Cartridge. Run DC330[012-242]. Enter Component Control [012-252]. Remove and reinstall the Cartridge from/in the Staple Assembly. The display changes. Y↓N→Check the connections of P/J8701 and P/J8731. P/J8701 and P/J8731 are securely connected. Y↓N→Connect P/J8701 and P/J8731 securely. Check for an open or short circuit between J8701 and J8731. The wires between J8701 and J8731 are OK. Y↓N→Repair the open or short circuit. Measure the voltage between J8701-4 (+) on the Finisher PWB and GND (-). The voltage is approx. +5VDC. Y↓N→Go to Wirenet A-Finisher +5VDC and check the +5VDC circuit. Measure the voltage between J8701-7 (+) on the Finisher PWB and GND (-). Remove and reinstall the Cartridge from/in the Staple Assembly. The voltage changes. Y↓N→Replace the Staple Assembly (PL 22.4). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7).

• Code: 024-979
• Description: Stapler Near Empty RAP • The Staple Pin is nearly empty. • The cartridge has not been installed
• Remedy: Execute Component Control[012-242 Low Staple Sensor]. Install and remove the Staple Pin Cartridge. The display changes. Y↓N→Check the Staple Pin Cartridge for failure or foreign substances. There are no foreign substances and nothing has failed. Y↓N→Repair the failure and remove the foreign substances. Check the connections of P/J8818 and P/J8852. P/J8818 and P/J8852 are connected correctly. Y↓N→Connect P/J8818 and P/J8852. Check the wire between J8818 and J8852 for an open circuit or a short circuit. The wire between J8818 and J8852 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the Finisher PWB P8852-1 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 22.7). Measure the voltage between the Finisher PWB P8852-4 (+) and GND (-). Install and remove the Staple Pin Cartridge. The voltage changes. Y↓N→Replace the Finisher PWB (PL 22.7). Replace the Staple Assembly (PL 22.4). If the problem persists, replace the Finisher PWB (PL 22.7). Replace the Finisher PWB (PL 22.7). If the problem persists, replace the MCU PWB (PL 9.1).