• Code: 012-161
• Description: (A-Finisher) Set Eject Jam In the Eject Motor’s ejecting operation, Eject Home Sensor ON was detected within a specified time after the start of the reverse operation of the Eject Motor. (The Eject Motor should have ejected paper, but returned Home earlier than specified.)
• Remedy: Check the specifications of paper. Paper is in spec. Y↓N→Replace the paper with new paper that is in spec. Check the condition of the paper. The paper is in normal condition without any problem that causes the paper to be bent or caught. Y↓N→Resolve any problem that causes the paper to be bent or caught. Check the Eject mechanism for deformed parts, broken parts, and/or belt damage. The Eject mechanism free from defects. Y↓N→Repair the Eject mechanism. Enter Component Control [012-252]. Block and unblock the Eject Home Sensor with a piece of paper. The display changes. Y↓N→Check the connections of P/J8700 and P/J8725. P/J8700 and P/J8725 are securely connected. Y↓N→Connect P/J8700 and P/J8725 securely. Check for an open or short circuit between J8700 and J8725. The wires between J8700 and J8725 are OK. Y↓N→Repair the open or short circuit. Measure the voltage between Finisher PWB J8700-9 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Go to Wirenet A-Finisher +5VDC and check the +5VDC circuit. Measure the voltage between Finisher PWB J8700-8 (+) and GND (-). Block and unblock the Eject Home Sensor with a piece of paper. The voltage changes. Y↓N→Replace the Eject Home Sensor (PL 22.10). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Enter [012-054] and [012-056] alternately. The Eject Motor rotates. Y↓N→Check the connections of P/J8706 and P/J8741. P/J8706 and P/J8741 are securely connected. Y↓N→Connect P/J8706 and P/J8741 securely. Check for an open or short circuit between J8706 and J8741. The wires between J8706 and J8741 are OK. Y↓N→Repair the open or short circuit. Measure the voltage between Finisher PWB J8706-13 (+) and GND (-), and between J8706-15 (+) and GND (-). The voltage is approx. +24VDC. Y↓N→Go to Wirenet A-Finisher +24VDC and check the +24VDC circuit. Check the Eject Motor drive mechanism for deformed parts, broken parts, and/or belt damage The drive mechanism free from defects. Y↓N→Repair defects or damage to the drive mechanism. Replace the Eject Motor (PL 22.9). If the problem continues, replace the Finisher PWB (PL 22.7). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7).

• Code: 012-161
• Description: Finisher Set Eject JAM RAP After the Eject Motor turned On, the Compile No Paper Sensor did not turn Off within the specified time.
• Remedy: Execute Component Control[012-151 Compile No Paper Sensor]. Actuate the Compile No Paper Sensor with paper. The display changes. Y↓N→Check the connections of J8880 and J8984. J8880 and J8984 are connected correctly. Y↓N→Connect J8880 and J8984. Check the wire between J8880 and J8984 for an open circuit or a short circuit. The wire between J8880 and J8984 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the Finisher PWB P8984-3 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between the Finisher PWB P8984-2 (+) and GND (-). Actuate the Compile Paper Sensor with paper. The voltage changes. Y↓N→Replace the Compile Paper Sensor (PL 23.12). Replace the Finisher PWB (PL 23.16). Alternately execute Component Control[012-054 Eject Motor FORWARD LO] and Component Control[012-055 Eject Motor FORWARD HI]. The Eject Motor starts up. Y↓N→Check the connections of P/J8878 and P/J8983. P/J8878 and P/J8983 are connected correctly. Y↓N→Connect P/J8878 and P/J8983. Check the wire between J8878 and J8983 for an open circuit or a short circuit. The wire between J8878 and J8983 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the resistance of the Eject Motor between each point of J8878-1/3/4/6. The resistance is approx. 2Ohm. Y↓N→Replace the Eject Motor (PL 23.11). Measure the voltage between the Finisher PWB (PL 23.16) J8983-5/6/7/8 (+) and GND (- ), and between P8846-12 (+) and GND (-). The voltage is approx. +24VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Replace the Eject Motor (PL 23.11). If the problem persists, replace the Finisher PWB (PL 23.16). Replace the Finisher PWB (PL 23.16).

• Code: 012-211
• Description: (A-Finisher) Stacker Tray Fail • Within a specified time after the Stacker Tray started lifting up, the Stack Height Sensor did not detect the lifting up of the Stacker Tray. • Within a specified time after the Stacker Tray started going down at initialization and during a job, the lower position of the tray (Full) could not be detected based on the changes in the Stacker Stack Sensor 1 and the Stacker Stack Sensor 2.
• Remedy: Check the drive mechanism to the Stacker Tray for a deformed or broken part and not-seated gears. The mechanism is free from defects and the gears seat properly. Y↓N→Repair the mechanism. Run DC330[012-267]. Enter Component Control [012-267]. Block and unblock the Stack Height Sensor with a piece of paper. The display changes. Y↓N→Check the connections of P/J8708 and P/J8727. P/J8708 and P/J8727 are securely connected. Y↓N→Connect P/J8708 and P/J8727 securely. Check for an open or short circuit between J8708 and J8727. The wire between J8708 and J8727 are OK. Y↓N→Repair the open or short circuit. Measure the voltage between Finisher PWB J8708-3 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Go to Wirenet 7.2.36 A-Finisher +5VDC and check the +5VDC circuit. Measure the voltage between Finisher PWB J8708-2 (+) and GND (-). Block and unblock the Stack Height Sensor with a piece of paper. The voltage changes. Y↓N→Replace the Stack Height Sensor (PL 22.10). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Enter [012-278]. Block and unblock the Stacker Stack Sensor 1 by rotating the actuator. The display changes. Y↓N→Check the connections of P/J8707 and P/J8722. P/J8707 and P/J8722 are securely connected. Y↓N→Connect P/J8707 and P/J8722 securely. Check for an open or short circuit between J8707 and J8722. The wires between J8707 and J8722 are OK. Y↓N→Repair the open or short circuit. Measure the voltage between Finisher PWB J8707-6 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Go to Wirenet A-Finisher +5VDC and check the +5VDC circuit. Measure the voltage between Finisher PWB J8707-5 (+) and (-). Block and unblock the Stacker Stack Sensor 1 by rotating the actuator. The voltage changes. Y↓N→Replace the Stacker Stack Sensor 1 (PL 22.8). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Enter [012-279]. Block and unblock the Stacker Stack Sensor 2 by rotating the actuator. The display changes. Y↓N→Check the connections of P/J8707 and P/J8721. P/J8707 and P/J8721 are securely connected. Y↓N→Connect P/J8707 and P/J8721 securely. Check for an open or short circuit between J8707 and J8721. The wires between J8707 and J8721 are OK. Y↓N→Repair the open or short circuit. Measure the voltage between Finisher PWB J8707-3 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Go to Wirenet A-Finisher +5VDC and check the +5VDC circuit. Measure the voltage between Finisher PWB J8707-2 (+) and GND (-). Block and unblock the Stacker Stack Sensor 2 by rotating the actuator. The voltage changes. Y↓N→Replace the Stacker Stack Sensor 2 (PL 22.8). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Enter [012-060] and [012-061] alternately. The Stacker Motor rotates. Y↓N→Check the connections of P/J8711 and P/J8736. P/J8711 and P/J8736 are securely connected. Y↓N→Connect P/J8711 and P/J8736 securely. Check for an open or short circuit between J8711 and P8736. The wires between J8711 and P8736 are OK. Y↓N→Repair the open or short circuit. Enter [012-060], measure the voltage between Finisher PWB J8711-1 (+) and GND (-). The voltage changes. Y↓N→Go to Wirenet 7.2.38 A-Finisher +24VDC and check the +24VDC circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Enter [012-061], measure the voltage between Finisher PWB J8711-2 (+) and GND (-). The voltage changes. Y↓N→Go to Wirenet A-Finisher +24VDC and check the +24VDC circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Check the wires and connectors for an intermittent open and short circuit. If the problem continues, replace the Stacker Motor (PL 22.8). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7).

• Code: 012-211
• Description: Stacker Tray Failure RAP After Stacker Tray started descending, the Stack Height Sensor did not turn Off within the specified time.
• Remedy: Check the tray raise/lower mechanism for foreign substances and distortion. No distortion or foreign substances are found in the tray raise/lower mechanism. Y↓N→Clear away the foreign substances. Correct the distortion. Execute Component Control[012-264 Stack Height Sensor 1]. Actuate the Stack Height Sensor 1 with paper. The display changes. Y↓N→Check the connections of J8873 and P/J8988. J8873 and P/J8988 are connected correctly. Y↓N→Connect J8873 and P/J8988. Check the wire between J8873 and J8988 for an open circuit or a short circuit. The wire between J8873 and J8988 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the Finisher PWB P8988-16 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between the Finisher PWB P8988-17 (+) and GND (-). Actuate the Stack Height Sensor 1 with paper. The voltage changes. Y↓N→Replace the Stack Height Sensor 1 (PL 23.11). Replace the Finisher PWB (PL 23.16). Execute Component Control[012-265 Stack Height Sensor 2]. Actuate the Stack Height Sensor with paper. The display changes. Y↓N→Check the connections of J8874 and P/J8988. J8874 and P/J8988 are connected correctly. Y↓N→Connect J8874 and P/J8988. Check the wire between J8874 and J8988 for an open circuit or a short circuit. The wire between J8874 and J8988 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the Finisher PWB P8988-19 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between the Finisher PWB P8988-20 (+) and GND (-). Actuate the Stack Height Sensor with paper. The voltage changes. Y↓N→Replace the Stack Height Sensor 2 (PL 23.11). Replace the Finisher PWB (PL 23.16). Alternately execute Component Control[012-060 Stacker Motor up ON] and Component Control[ 012-061 Stacker Motor down ON]. The Stacker Motor (PL 23.7) starts up. Y↓N→Check the connections of P/J8986. P/J8986 are connected correctly. Y↓N→Connect P/J8986. Check the wires on P8986 for an open circuit or a short circuit. The wires on P8986 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Replace the Stacker Motor (PL 23.7). If the problem persists, replace the Finisher PWB (PL 23.16). Replace the Finisher PWB (PL 23.16). If the problem persists, replace the MCU PWB (PL 9.1).

• Code: 012-212
• Description: Stacker Tray Upper Limit Failure RAP After the Stacker Tray started descending, the Stacker Upper Limit Sensor remained ON.
• Remedy: Check the tray raise/lower mechanism for foreign substances and distortion. No distortion or foreign substances are found in the tray raise/lower mechanism. Y↓N→Clear away the foreign substances. Correct the distortion. Execute Component Control[012-264 Stack Height Sensor 1]. Actuate the Stack Height Sensor 1 with paper. The display changes. Y↓N→Check the connections of J8873 and P/J8988. J8873 and P/J8988 are connected correctly. Y↓N→Connect J8873 and P/J8988. Check the wire between J8873 and J8988 for an open circuit or a short circuit. The wire between J8873 and J8988 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the Finisher PWB P8988-16 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between the Finisher PWB P8988-17 (+) and GND (-). Actuate the Stack Height Sensor 1 with paper. The voltage changes. Y↓N→Replace the Stack Height Sensor 1 (PL 23.11). Replace the Finisher PWB (PL 23.16). Alternately execute Component Control[012-060 Stacker Motor up ON] and Component Control[ 012-061 Stacker Motor down ON]. The Stacker Motor (PL 23.7) starts up. Y↓N→Check the connections of P/J8986. P/J8986 are connected correctly. Y↓N→Connect P/J8986. Check the wires on P8986 for an open circuit or a short circuit. The wires on P8986 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Replace the Stacker Motor (PL 23.7). If the problem persists, replace the Finisher PWB (PL 23.16). Replace the Finisher PWB (PL 23.16). If the problem persists, replace the MCU PWB (PL 9.1).

• Code: 012-213
• Description: Stacker Tray Lower Limit Failure RAP Stacker descended lower than normal levels, below low limit height.
• Remedy: Check the tray raise/lower mechanism for foreign substances and distortion. No distortion or foreign substances are found in the tray raise/lower mechanism. Y↓N→Clear away the foreign substances. Correct the distortion. Execute Component Control[012-264 Stack Height Sensor 1]. Actuate the Stack Height Sensor 1 with paper. The display changes. Y↓N→Check the connections of J8873 and P/J8988. J8873 and P/J8988 are connected correctly. Y↓N→Connect J8873 and P/J8988. Check the wire between J8873 and J8988 for an open circuit or a short circuit. The wire between J8873 and J8988 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the Finisher PWB P8988-16 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between the Finisher PWB P8988-17 (+) and GND (-). Actuate the Stack Height Sensor 1 with paper. The voltage changes. Y↓N→Replace the Stack Height Sensor 1 (PL 23.11). Replace the Finisher PWB (PL 23.16). Alternately execute Component Control[012-060 Stacker Motor up ON] and Component Control[ 012-061 Stacker Motor down ON]. The Stacker Motor (PL 23.7) starts up. Y↓N→Check the connections of P/J8986. P/J8986 are connected correctly. Y↓N→Connect P/J8986. Check the wires on P8986 for an open circuit or a short circuit. The wires on P8986 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Replace the Stacker Motor (PL 23.7). If the problem persists, replace the Finisher PWB (PL 23.16). Replace the Finisher PWB (PL 23.16). If the problem persists, replace the MCU PWB (PL 9.1).

• Code: 012-221
• Description: (A-Finisher) Front Tamper Home Sensor ON Fail During the moving of the Front Tamper, when the Front Tamper Home Sensor was Off, to the home position, the Front Tamper Home Sensor did not detected turning On within a specified time after the Front Tamper started moving.
• Remedy: Check the Front Tamper for any foreign object, deformation and binding that prevents it from moving. The Front Tamper is defects and binding. Y↓N→Repair the deformation and remove the foreign object(s) and the binding. Check the drive mechanism to the Front Tamper for a deformed or broken part and not-seated gears. The drive mechanism is free from defects and the gears seat properly. Y↓N→Repair the Front Tamper mechanism. Run DC330[012-220]. Enter Component Control [012-220]. Move the Front Tamper by hand to block and unblock the Front Tamper Home Sensor. The display changes. Y↓N→Check the connections of P/J8700 and P/J8724. P/J8700 and P/J8724 are securely connected. Y↓N→Connect P/J8700 and P/J8724 securely. Check for an open or short circuit between J8700 and J8724. The wires between J8700 and J8724 are OK. Y↓N→Repair the open wire or short circuit. Measure the voltage between Finisher PWB J8700-6 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Go to Wirenet A-Finisher +5VDC and check the +5VDC circuit. Measure the voltage between Finisher PWB J8700-5 (+) and GND (-). Move the Front Tamper by hand to block and unblock the Front Tamper Home Sensor. The voltage changes. Y↓N→Replace the Front Tamper Home Sensor (PL 22.10). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Enter [012-020] and [012-023] alternately. The Front Tamper Motor rotates. Y↓N→Check the connections of P/J8710, P/J8738A and P/J8738B. P/J8710 P/J8738A and P/J8738B are securely connected. Y↓N→Connect P/J8710, P/J8738A and P/J8738B securely. Check for an open or short circuit between J8710, P/J8738A and J8738B. The wires between are OK. Y↓N→Repair the open or short circuit. Measure the voltage between Finisher PWB J8710-5 (+) and GND (-), and between J8710-7 (+) and GND (-). The voltage is approx. +24VDC. Y↓N→Go to Wirenet A-Finisher +24VDC and check the +24VDC circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Replace the Front Tamper Motor (PL 22.10). If the problem continues, replace the Finisher PWB (PL 22.7). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7).

• Code: 012-221
• Description: Front Tamper Home Sensor On Failure RAP After the Front Tamper started moving to the home position, the Front Tamper Home Sensor did not turn On within 800ms.
• Remedy: Manually operate the Tamper mechanism. The Tamper mechanism moves smoothly. Y↓N→Replace the parts that are interfering with operation. Execute Component Control[012-220 Front Tamper Home Sensor]. Actuate the Front Tamper Home Sensor with paper. The display changes. The display changes. Y↓N→Check the connections of J8881 and J8984. J8881 and J8984 are connected correctly. Y↓N→Connect J8881 and J8984. Check the wire between J8881 and J8984 for an open circuit or a short circuit. The wire between J8881 and J8984 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the Finisher PWB P8984-6 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between the Finisher PWB P8984-5 (+) and GND (-). Actuate the Front Tamper Home Sensor with paper. The voltage changes. Y↓N→Replace the Front Tamper Home Sensor (PL 23.12). Replace the Finisher PWB (PL 23.16). Alternately execute Component Control[012-020 Front Tamper Motor FRONT ON] and Component Control[012-023 Front Tamper Motor REAR ON]. The Front Tamper Motor starts up. Y↓N→Check the connections of P/J8884 and J8984. P/J8884 and J8984 are connected correctly. Y↓N→Connect P/J8884 and J8984. Check the wire between J8884 and J8984 for an open circuit or a short circuit. The wire between J8884 and J8984 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the resistance of the Front Tamper Motor between J8984-19 and each point of J8984-1/3/4/6. The resistance is approx. 750Ohm. Y↓N→Replace the Front Tamper Motor (PL 23.12). Measure the voltage between the Finisher PWB J8984-19 and each point of J8984-1/3/4/ 6. The voltage is approx. +24VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Replace the Front Tamper Motor (PL 22.10). If the problem persists, replace the Finisher PWB (PL 23.16). Replace the Finisher PWB (PL 23.16).