• Code: 012-211
• Description: Stacker Tray Failure RAP (LX) Stack Height Sensor 1 is not ON within the specified time after stacker tray starts elevating. While Stacker Tray is elevating or lowering, the state of the Encoder Sensor does not change within the specified time.
• Remedy: Execute Component Control [012-264], Stacker Height Sensor 1. Actuate the Stacker Height Sensor 1. The display changes. Y↓N→Check the wire between J8873 pin 2 and P/J8988 pin 17 for an open or short circuit, or a loose or damaged connector. The wire is OK. Y↓N→Repair/reconnect as required. Measure the voltage between P/J8988, pins 16 and 18 on the Finisher PWB. The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between P/J8988, pin 17 on the Finisher PWB and GND. Actuate the Stacker Height Sensor 1. The voltage changes. Y↓N→Replace the Stacker Height Sensor 1 (PL 23.11). Replace the Finisher PWB (PL 23.16). Execute Component Control [012-263], Stacker Encoder Sensor. Manually rotate the Encoder (PL 23.7) to block and unblock the sensor. The display changes. Y↓N→Check the wire between J8875 pin 2 and P/J8988 pin 23 for an open or short circuit, or a loose or damaged connector. The wire is OK. Y↓N→Repair/reconnect as required. Measure the voltage between P/J8988, pins 22 and 24 on the Finisher PWB. The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between P/J8988, pin 23 on the Finisher PWB and GND. Manually rotate the Encoder (PL 23.7) to block and unblock the Stacker Encoder Sensor. The voltage changes. Y↓N→Replace the Stacker Encoder Sensor (PL 23.7). Replace the Finisher PWB (PL 23.16). Alternately execute Component Control [012-060], Stacker Motor Up, and [012-061], Stacker Motor Down. The Stacker Motor (PL 23.7) Moves. Y↓N→There is +24 VDC from P/J8986 pin 12 to GND (BSD 12.24 - Office Finisher LX Stacker Tray Control) Y↓N→Go to BSD 12.24 - Office Finisher LX Stacker Tray Control and check the circuit of the Option Switch (PL 23.9). Repair/reconnect as required. Check the wires between P/J8986 pins 11 and 12, and the Stacker Motor for an open or short circuit, or a loose or damaged connector. The wires are OK. Y↓N→Repair/reconnect as required. Replace the Stacker Elevator Motor (PL 23.7). If the problem persists, replace the Finisher PWB (PL 23.16). Replace the Finisher PWB (PL 23.16).

• Code: 012-212
• Description: Stacker Tray Upper Limit Failure RAP (LX) The stacker has continued to elevate after the defined period of time has passed since Stacker No Paper Sensor is ON during stacker elevation.
• Remedy: Execute Component Control [012-264], Stacker Height Sensor 1. Actuate the Stacker Height Sensor 1. The display changes. Y↓N→Check the wire between J8873 pin 2 and P/J8988 pin 17 for an open or short circuit, or a loose or damaged connector. The wire is OK. Y↓N→Repair/reconnect as required. Measure the voltage between P/J8988, pins 16 and 18 on the Finisher PWB (BSD 12.24 - Office Finisher LX Stacker Tray Control). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between P/J8988, pin 17 on the Finisher PWB and GND BSD 12.24 - Office Finisher LX Stacker Tray Control. Actuate the Stacker Height Sensor 1. The voltage changes. Y↓N→Replace the Stacker Height Sensor 1 (PL 23.11). Replace the Finisher PWB (PL 23.16). Execute Component Control [012-265], Stacker Height Sensor 2. Block and unblock the Stacker Height Sensor 2. The display changes. Y↓N→Check the wire between J8874 pin 2 and P/J8988 pin 20 for an open or short circuit, or a loose or damaged connector. The wire is OK. Y↓N→Repair/reconnect as required. Measure the voltage between P/J8988, pins 19 and 21 on the Finisher PWB (BSD 12.24 - Office Finisher LX Stacker Tray Control). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between P/J8988, pin 20 on the Finisher PWB and GND (BSD 12.24 - Office Finisher LX Stacker Tray Control). Actuate the Stacker Height Sensor 1. The voltage changes. Y↓N→Replace the Stacker Height Sensor 2 (PL 23.11). Replace the Finisher PWB (PL 23.16). Execute Component Control [012-263], Stacker Encoder Sensor. Manually rotate the Encoder (PL 23.7) to block and unblock the sensor. The display changes. Y↓N→Check the wire between J8875 pin 2 and P/J8988 pin 23 for an open or short circuit, or a loose or damaged connector. The wire is OK. Y↓N→Repair/reconnect as required. Measure the voltage between P/J8988, pins 22 and 24 on the Finisher PWB (BSD 12.24 - Office Finisher LX Stacker Tray Control). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between P/J8988, pin 23 on the Finisher PWB and GND BSD 12.24 - Office Finisher LX Stacker Tray Control. Manually rotate the Encoder (PL 23.7) to block and unblock the Stacker Encoder Sensor. The voltage changes. Y↓N→Replace the Stacker Encoder Sensor (PL 23.7). Replace the Finisher PWB (PL 23.16). Execute Component Control [012-262], Stacker No Paper Sensor. Block and unblock the Sensor (PL 23.7). The display changes. Y↓N→Check the wire between J8872 pin 2 and P/J8988 pin 14 for an open or short circuit, or a loose or damaged connector. The wire is OK. Y↓N→Repair/reconnect as required. Measure the voltage between P/J8988, pins 13 and 15 on the Finisher PWB BSD 12.24 - Office Finisher LX Stacker Tray Control. The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between P/J8988, pin 14 on the Finisher PWB and GND BSD 12.24 - Office Finisher LX Stacker Tray Control. Actuate the Stacker No Paper Sensor. The voltage changes. Y↓N→Replace the Stacker No Paper Sensor (PL 23.7). Replace the Finisher PWB (PL 23.16). Replace the Finisher PWB (PL 23.16).

• Code: 012-213
• Description: Stacker Tray Lower Limit Failure RAP (LX) Stacker descended lower than normal levels, below low limit height.
• Remedy: Execute Component Control [012-264], Stacker Height Sensor 1. Actuate the Stacker Height Sensor 1. The display changes. Y↓N→Check the wire between J8873 pin 2 and P/J8988 pin 17 for an open or short circuit, or a loose or damaged connector. The wire is OK. Y↓N→Repair/reconnect as required. Measure the voltage between P/J8988, pins 16 and 18 on the Finisher PWB (BSD 12.24 - Office Finisher LX Stacker Tray Control). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between P/J8988, pin 17 on the Finisher PWB and GND (BSD 12.24 - Office Finisher LX Stacker Tray Control).Actuate the Stacker Height Sensor 1. The voltage changes. Y↓N→Replace the Stacker Height Sensor 1 (PL 23.11). Replace the Finisher PWB (PL 23.16). Execute Component Control [012-265], Stacker Height Sensor 2. Block and unblock the Stacker Height Sensor 2. The display changes. Y↓N→Check the wire between J8874 pin 2 and P/J8988 pin 20 for an open or short circuit, or a loose or damaged connector. The wire is OK. Y↓N→Repair/reconnect as required. Measure the voltage between P/J8988, pins 19 and 21 on the Finisher BSD 12.24 - Office Finisher LX Stacker Tray Control The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between P/J8988, pin 20 on the Finisher PWB and GND BSD 12.24 - Office Finisher LX Stacker Tray Control. Actuate the Stacker Height Sensor 1. The voltage changes. Y↓N→Replace the Stacker Height Sensor 2 (PL 23.11). Replace the Finisher PWB (PL 23.16). Execute Component Control [012-263], Stacker Encoder Sensor. Manually rotate the Encoder (PL 23.7) to block and unblock the sensor. The display changes. Y↓N→Check the wire between J8875 pin 2 and P/J8988 pin 23 for an open or short circuit, or a loose or damaged connector. The wire is OK. Y↓N→Repair/reconnect as required. Measure the voltage between P/J8988, pins 22 and 24 on the Finisher PWB (BSD 12.24 - Office Finisher LX Stacker Tray Control). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between P/J8988, pin 23 on the Finisher PWB and GND (BSD 12.24 - Office Finisher LX Stacker Tray Control). Manually rotate the Encoder (PL 23.7) to block and unblock the Stacker Encoder Sensor. The voltage changes. Y↓N→Replace the Stacker Encoder Sensor (PL 23.7). Replace the Finisher PWB (PL 23.16). Execute Component Control [012-262], Stacker No Paper Sensor. Block and unblock the Sensor (PL 23.7). The display changes. Y↓N→Check the wire between J8872 pin 2 and P/J8988 pin 14 for an open or short circuit, or a loose or damaged connector. The wire is OK. Y↓N→Repair/reconnect as required. Measure the voltage between P/J8988, pins 13 and 15 on the Finisher PWB (BSD 12.24 - Office Finisher LX Stacker Tray Control). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between P/J8988, pin 14 on the Finisher PWB and GND (BSD 12.24 - Office Finisher LX Stacker Tray Control). Actuate the Stacker No Paper Sensor. The voltage changes. Y↓N→Replace the Stacker No Paper Sensor (PL 23.7). Replace the Finisher PWB (PL 23.16). Replace the Finisher PWB (PL 23.16).

• Code: 012-221
• Description: (Integrated Finisher) Front Tamper Home Sensor ON Fail RAP During the moving of the Front Tamper, when the Front Tamper Home Sensor was Off, to the home position, the Front Tamper Home Sensor did not detected turning On within a specified time after the Front Tamper started moving.
• Remedy: Check the Front Tamper for any foreign object, deformation and binding that prevents it from moving. The Front Tamper is defects and binding. Y↓N→Repair the deformation and remove the foreign object(s) and the binding. Check the drive mechanism to the Front Tamper for a deformed or broken part and not-seated gears. The drive mechanism is free from defects and the gears seat properly. Y↓N→Repair the Front Tamper mechanism. Enter Component Control [012-220]. Move the Front Tamper by hand to block and unblock the Front Tamper Home Sensor. The display changes. Y↓N→Check the connections of P/J8700 and P/J8724. P/J8700 and P/J8724 are securely connected. Y↓N→Connect P/J8700 and P/J8724 securely. Check for an open or short circuit between P/J8700 and P/J8724. The wires between P/J8700 and P/J8724 are OK. Y↓N→Repair the open wire or short circuit. Measure the voltage between Finisher PWB P/J8700-6 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Go to Integrated Finisher Wirenets and check the +5VDC circuit. Measure the voltage between Finisher PWB P/J8700-5 (+) and GND (-). Move the Front Tamper by hand to block and unblock the Front Tamper Home Sensor. The voltage changes. Y↓N→Replace the Front Tamper Home Sensor (PL 22.10). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Enter [012-020] and [012-023] alternately. The Front Tamper Motor rotates. Y↓N→Check the connections of P/J8710, J8738A and P/J8738B. P/J8710, J8738A and J8738B are securely connected. Y↓N→Connect P/J8710, J8738A and P/J8738B securely. Check for an open or short circuit between P/J8710, J8738A and J8738B. The wires between are OK. Y↓N→Repair the open or short circuit. Measure the voltage between Finisher PWB P/J8710-5 (+) and GND (-), and between P/ J8710-7 (+) and GND (-). The voltage is approx. +24VDC. Y↓N→Go to Integrated Finisher Wirenets and check the +24VDC circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Replace the Front Tamper Motor (PL 22.10). If the problem continues, replace the Finisher PWB (PL 22.7). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7).

• Code: 012-221
• Description: Front Tamper Home Sensor On Failure RAP (LX) After the Front Tamper started moving to the home position, the Front Tamper Home Sensor did not turn On within 800ms.
• Remedy: Manually operate the Tamper mechanism. The Tamper mechanism moves smoothly. Y↓N→Replace the parts that are interfering with operation. Execute Component Control [012-220], Front Tamper Home Sensor. Manually operate the Tamper mechanism to block and unblock the sensor. The display changes. Y↓N→Check the wire between J8881 pin 2 and P/J8994 pin 5 for an open or short circuit, or a loose or damaged connector. The wire is OK. Y↓N→Repair/reconnect as required. Measure the voltage between P/J8994, pins 6 and 4 on the Finisher PWB. The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between P/J8994, pin 5 on the Finisher PWB and GND. Manually operate the Tamper mechanism to block and unblock the Front Tamper Home Sensor. The voltage changes. Y↓N→Replace the Front Tamper Home Sensor (PL 23.12). Replace the Finisher PWB (PL 23.16). Alternately execute Component Control [012-020], Front Tamper Motor Front and [012-023], Front Tamper Motor Rear. The Front Tamper Motor moves. Y↓N→There is +24 VDC from P/J8994 pin 19 on the Finisher PWB to GND Y↓N→There is +24 VDC from J8982 pin 4 on the Finisher PWB to GND. Y↓N→Go to BSD 12.12 - Office Finisher LX Interlock Switching and check the +24V circuit feeding pin 4. Repair/reconnect as required. Replace the Finisher PWB (PL 23.16). Check the wires between P/J8994, pins 18 ~ 22 on the Finisher PWB, and the Front Tamper Motor P/J8884 for an open or short circuit, or a loose or damaged connector. The wires are OK. Y↓N→Repair/reconnect as required. Replace the front Tamper Motor (PL 23.12). If the problem persists, replace the Finisher PWB (PL 23.16). Replace the Finisher PWB (PL 23.16).

• Code: 012-223
• Description: (Integrated Finisher) Front Tamper Home Sensor OFF Fail RAP • At the end of the operation to turn Off the Front Tamper Home Sensor that was On, the Front Tamper Home Sensor was not detected being Off. • The Front Tamper Home Sensor should have turned Off and then the Front Tamper Motor stopped, but the Front Tamper Home Sensor was On.
• Remedy: Check the Front Tamper for any foreign object, deformation and binding that prevents it from moving. The Front Tamper free from defects and binding. Y↓N→Repair the deformation and remove the foreign object(s) and the binding. Check the drive mechanism to the Front Tamper for a deformed or broken part and not-seated gears. The drive mechanism is free from defects and the gears seat properly. Y↓N→Repair the Front Tamper drive mechanism. Enter Component Control [012-220]. Move the Front Tamper by hand to block and unblock the Front Tamper Home Sensor. The display changes. Y↓N→Check the connections of P/J8700 and P/J8724. P/J8700 and P/J8724 are securely connected. Y↓N→Connect P/J8700 and P/J8724 securely. Check for an open or short circuit between P/J8700 and P/J8724. The wires between P/J8700 and P/J8724 are OK. Y↓N→Repair the open or short circuit. Measure the voltage between Finisher PWB P/J8700-6 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Go to Integrated Finisher Wirenets and check the +5VDC circuit. Measure the voltage between Finisher PWB P/J8700-5 (+) and GND (-). Move the Front Tamper by hand to block and unblock the Front Tamper Home Sensor. The voltage changes. Y↓N→Replace the Front Tamper Home Sensor (PL 22.10). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Enter [012-020] and [012-023] alternately. The Front Tamper Motor rotates. Y↓N→Check the connections of P/J8710, J8738A and P/J8738B. P/J8710, J8738A and J8738B are securely connected. Y↓N→Connect P/J8710, J8738A and P/J8738B securely. Check for an open wire or short circuit between P/J8710, J8738A and J8738B. The wire between P/J8710, J8738A and J8738B are OK. Y↓N→Repair the open wire or short circuit. Measure the voltage between Finisher PWB P/J8710-5 (+) and GND (-), and between P/ J8710-7 (+) and GND (-). Each voltage is approx. +24VDC. Y↓N→Go to Integrated Finisher Wirenets and check the +24VDC circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Replace the Front Tamper Motor (PL 22.10). If the problem continues, replace the Finisher PWB (PL 22.7). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7).

• Code: 012-223
• Description: Front Tamper Home Sensor Off Failure RAP (LX) After the Front Tamper started moving away from the home position, the Front Tamper Home Sensor did not turn Off within the specified time.
• Remedy: Manually operate the Tamper mechanism. The Tamper mechanism moves smoothly. Y↓N→Replace the parts that are interfering with operation. Execute Component Control [012-220], Front Tamper Home Sensor. Manually operate the Tamper mechanism to block and unblock the sensor. The display changes. Y↓N→Check the wire between J8881 pin 2 and P/J8994 pin 5 for an open or short circuit, or a loose or damaged connector. The wire is OK. Y↓N→Repair/reconnect as required. Measure the voltage between P/J8994, pins 6 and 4 on the Finisher PWB BSD 12.18 - Office Finisher LX Tamping & Offset (1 of 2). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between P/J8994, pin 5 on the Finisher PWB and GND (BSD 12.18 - Office Finisher LX Tamping & Offset (1 of 2). Manually operate the Tamper mechanism to block and unblock the Front Tamper Home Sensor. The voltage changes. Y↓N→Replace the Front Tamper Home Sensor (PL 23.12). Replace the Finisher PWB (PL 23.16). Alternately execute Component Control [012-020], Front Tamper Motor Front and [012-023], Front Tamper Motor Rear. The Front Tamper Motor moves. Y↓N→There is +24 VDC from P/J8994 pin 19 on the Finisher PWB to GND Y↓N→There is +24 VDC from J8982 pin 4 on the Finisher PWB to GND Y↓N→Go to BSD 12.12 - Office Finisher LX Interlock Switching: J8982 and check the +24V circuit feeding pin 4. Repair/reconnect as required. Replace the Finisher PWB (PL 23.16). Check the wires between P/J8994, pins 18 ~ 22 on the Finisher PWB, and the Front Tamper Motor P/J8884 for an open or short circuit, or a loose or damaged connector. The wires are OK. Y↓N→Repair/reconnect as required. Replace the Front Tamper Motor (PL 23.12). If the problem persists, replace the Finisher PWB (PL 23.16). Replace the Finisher PWB (PL 23.16).

• Code: 012-224
• Description: (Integrated Finisher) Rear Tamper Home Sensor OFF Fail RAP • At the end of the operation of trying to turn Off the Rear Tamper Home Sensor that was On, the Rear Tamper Home Sensor was not detected being Off. • The Rear Tamper Home Sensor should have turned Off and then the Rear Tamper Motor stopped, but the Rear Tamper Home Sensor was On.
• Remedy: Check the Rear Tamper for any foreign object, deformation and binding that prevents it from moving. The Rear Tamper is free from defects and binding. Y↓N→Repair the deformation and remove the foreign object(s) and the binding. Check the drive mechanism to the Rear Tamper for a deformed or broken part and not-seated gears. The drive mechanism is in normal condition, not deformed or broken and with no not-seated gears. Y↓N→Repair the Rear Tamper drive mechanism. Enter Component Control [012-221]. Move the Rear Tamper by hand to block and unblock the Rear Tamper Home Sensor. The display of changes. Y↓N→Check the connections of P/J8700 and P/J8726. P/J8700 and P/J8726 are securely connected. Y↓N→Connect P/J8700 and P/J8726 securely. Check for an open or short circuit between P/J8700 and P/J8726. The wires between P/J8700 and P/J8726 are OK. Y↓N→Repair the open wire or short circuit. Measure the voltage between Finisher PWB P/J8700-12 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Go to Integrated Finisher Wirenets and check the +5VDC circuit. Measure the voltage between Finisher PWB P/J8700-11 (+) and GND (-). Move the Rear Tamper by hand to block and unblock the Rear Tamper Home Sensor. The voltage changes. Y↓N→Replace the Rear Tamper Home Sensor (PL 22.9). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Enter [012-026] and [012-029] alternately. The Rear Tamper Motor rotates. Y↓N→Check the connections of P/J8710, J8737A and P/J8738B. P/J8710, J8737A and P/ J8738B are securely connected. Y↓N→Connect P/J8710, J8737A and P/J8738B securely. Check for an open wire or short circuit between P/J8710, J8737A and J8737B. The wire between P/J8710, J8737A and J8737B are OK. Y↓N→Repair the open or short circuit. Measure the voltage between Finisher PWB P/J8710-1 (+) and GND (-), and between P/ J8710-3 (+) and GND (-). The voltage is approx. +24VDC. Y↓N→Go to Integrated Finisher Wirenets and check the +24VDC circuit. If the problem continues, replace the Finisher PWB (PL 22.7). Repair the Rear Tamper Motor (PL 22.10). If the problem continues, replace the Finisher PWB (PL 22.7). Check the wires and connectors for an intermittent open or short circuit. If the problem continues, replace the Finisher PWB (PL 22.7).