• Code: 11-065-170, 11-383-170
• Description: HCSS BM Backstop Failure RAP 11-065-170 The HCSS BM backstop motor fails to move. 11-383-170 The HCSS backstop is not at the home position.
• Remedy: Enter dC330 code 11-383. Actuate the BM backstop guide home sensor. The display changes. Y↓N→Go to Flag 1, check the sensor, Q11-383. Refer to: • GP 11, How to Check a Sensor. • P/J556, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM backstop guide home sensor, PL 11.82 Item 18. • BM PWB, PL 11.86 Item 10. Enter dC330, code 11-065 to run the BM backstop motor, MOT 11-065. The motor runs. Y↓N→Go to Flag 2 and Flag 3, check the motor, MOT 11-065. Refer to: • GP 10 How to Check a Motor. • P/J554, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM backstop motor, PL 11.82 Item 4. • BM PWB, PL 11.86 Item 10. Go to Flag 4, Check the BM stack hold solenoid SOL 11-076. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J555, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.86 Item 10. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM backstop guide home sensor, PL 11.82 Item 18. • BM backstop motor, PL 11.82 Item 20. • BM PWB, PL 11.86 Item 10.

• Code: 11-065-171, 11-383-171
• Description: HVF BM Backstop Failure RAP 11-065-171 The HVF BM staple unit 1 has failed to leave the home position. 11-383-171 The HVF BM staple unit 1 has failed to return to the home position.
• Remedy: Enter dC330 code 11-383. Actuate the BM backstop guide home sensor. The display changes. Y↓N→Go to Flag 1, check the sensor, Q11-383. Refer to: • GP 11, How to Check a Sensor. • P/J556, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM backstop guide home sensor, PL 11.163 Item 18. • BM PWB, PL 11.166 Item 10. Enter dC330, code 11-065 to run the BM backstop motor, MOT 11-065. The motor runs. Y↓N→Go to Flag 2 and Flag 3, check the motor, MOT 11-065. Refer to: • GP 10 How to Check a Motor. • P/J554, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM backstop motor, PL 11.163 Item 4. • BM PWB, PL 11.166 Item 10. Go to Flag 4, Check the BM stack hold solenoid SOL 11-076. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J555, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • Back stop assembly, PL 11.164 Item 17. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM backstop guide home sensor, PL 11.163 Item 18. • BM backstop motor,PL 11.163 Item 4. • BM PWB, PL 11.166 Item 10.

• Code: 11-066-170, 11-384-170
• Description: HCSS BM Tamper Failure RAP 11-066-170 The HCSS BM tamper 1 failed to clear the home sensor. 11-384-170 The HCSS BM tamper 1 is not at the home sensor.
• Remedy: Enter dC330 code 11-384 Actuate the BM tamper 1 home sensor. The display changes. Y↓N→Go to Flag 1, check the sensor, Q11-384. Refer to: • GP 11, How to Check a Sensor. • P/J556, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.86 Item 10. • BM tamper 1 home sensor, PL 11.81 Item 1. Enter dC330, code 11-066 to run the BM tamper 1 motor, MOT 11-066. The motor runs. Y↓N→Go to Flag 2 and Flag 3, check the motor, MOT 11-066. Refer to: • GP 10 How to Check a Motor. • P/J554, BM PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.86 Item 10. • BM tamper 1 motor, PL 11.81 Item 3. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM tamper 1 home sensor, PL 11.81 Item 1. • BM tamper 1 motor, PL 11.81 Item 3. • BM PWB, PL 11.86 Item 10.

• Code: 11-066-171, 11-384-171
• Description: HVF BM Tamper Failure RAP 11-066-171 The HVF tamper has failed to clear the home sensor. 11-384-171 The HVF tamper is not at the home sensor.
• Remedy: Enter dC330 code 11-384 Actuate the BM tamper 1 home sensor. The display changes. Y↓N→Go to Flag 1, check the sensor, Q11-384. Refer to: • GP 11, How to Check a Sensor. • P/J556, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM tamper 1 home sensor, PL 11.162 Item 1. Enter dC330, code 11-066, to run the BM tamper 1 motor, MOT 11-066. The motor runs. Y↓N→Go to Flag 2 and Flag 3, check the motor, MOT 11-066. Refer to: • GP 10 How to Check a Motor. • P/J554, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM tamper 1 motor, PL 11.162 Item 3. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM tamper 1 home sensor, PL 11.162 Item 1. • BM tamper 1 motor, PL 11.162 Item 3. • BM PWB, PL 11.166 Item 10.

• Code: 11-083-171, 11-440-171 ... 11-443-171
• Description: Paper Pusher RAP 11-083-171 The paper pusher motor has stalled. 11-440-171 The paper pusher has failed to return to the home, (upper) position. 11-441-171 The paper pusher has failed to move from the home, (upper) position. 11-442-171 The paper pusher has failed to return to the away, (lower) position. 11-443-171 The paper pusher has failed to move from the away, (lower) position.
• Remedy: . shows the location of the components. Enter dC330, code 11-171. Manually operate the paper pusher upper sensor, Q11-171, The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-171 Refer to: • GP 11 How to Check a Sensor. • P/J201, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Paper pusher upper sensor, PL 11.145 Item 22. • HVF Control PWB PL 11.157 Item 2 Enter dC330, code 11-083 to run the paper pusher motor, MOT 11-083. The motor runs. Y↓N→Go to Flag 2. Check the motor, MOT 11-083. Refer to: • GP 10 How to Check a Motor. • P/J202, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Paper pusher motor, PL 11.145 Item 13. • HVF control PWB, PL 11.157 Item 2 Enter dC330, code 11-173. Manually actuate the paper pusher lower sensor, Q11-173. The display changes. Y↓N→Go to Flag 3, check the sensor, Q11-173. Refer to: • GP 11 How to Check a Sensor. • P/J201, HVF Control PWB • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Paper pusher lower sensor, PL 11.145 Item 22. • HVF Control PWB PL 11.157 Item 2. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • Paper pusher upper sensor, PL 11.145 Item 22. • Paper pusher lower sensor, PL 11.145 Item 22. • Paper pusher motor, PL 11.145 Item 13. • HVF control PWB, PL 11.157 Item 2.

• Code: 11-100-110
• Description: 2K LCSS Paper Entry RAP 11-100-110 The leading edge of the sheet is late to the entry sensor Q11-100.
• Remedy: • 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch Settings RAP. • Ensure the paper tray guides are set to the correct position for the size of paper in the tray. • Check the input guide for damage or wear that could cause paper to jam. • Paper jam in the machine to 2K LCSS paper path, ADJ 11.2-110 Machine to 2K LCSS Alignment. • IOT exit path and feed rolls. • Feeding performance from a paper tray loaded with a new ream of paper.
  NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Lower the paper entry guide assembly, PL 11.14 Item 8, to access the entry sensor. Enter dC330, code 11-100. Actuate the entry sensor, Q11-100. The display changes. Y↓N→Go to Flag 1 and check Q11-100. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J304, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Entry sensor, PL 11.24 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.

• Code: 11-100-120
• Description: 1K LCSS Paper Entry RAP 11-100-110 The leading edge of the sheet is late to the entry sensor Q11-100.
• Remedy: NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested.. Lower the paper entry guide assembly, PL 11.110 Item 8, to access the entry sensor. Enter dC330, code 11-100, entry sensor, Q11-100. Actuate Q11-100. The display changes. Y↓N→Go to Flag 1. Check Q11-100. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J8, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Entry sensor, PL 11.122 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 6 Final Actions.

• Code: 11-100-130
• Description: HCSS Paper Entry RAP 11-100-130 The leading edge of the sheet is late to the HCSS.
• Remedy: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Enter dC330, code 11-100. Actuate the entry sensor, Q11-100. The display changes. Y↓N→Go to Flag 1. Check the sensor Q11-100. Refer to: • GP 11, How to Check a Sensor. • P/J420, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Entry sensor Q11-100, PL 11.38 Item 9. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-000, transport motor 1A. The motor runs. Y↓N→Go to Flag 4. Check transport motor 1A. Refer to: • GP 10, How to Check a Motor. • P/J425, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Transport motor 1A, PL 11.38 Item 5. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-000, transport motor 1B. The motor runs. Y↓N→Go to Flag 3. Check transport motor 1B. Refer to: • GP 10, How to Check a Motor. • P/J419, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Transport motor 1B, PL 11.38 Item 5. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-002, diverter solenoid, SOL11-002. The solenoid energises. Y↓N→Go to Flag 2. Check the diverter solenoid, SOL11-002. Refer to: • GP 12, How to Check a Solenoid or Clutch. • P/J421, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Diverter solenoid SOL11-002, PL 11.36 Item 3. • HCSS PWB, PL 11.56 Item 5. Perform SCP 6 Final Actions.