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Code :
  • Code: 11-430-170
  • Description: Kicker Failed to Complete Cycle RAP 11-430-170 The kicker failed to complete a cycle, either to extend or retract.
  • Remedy: Enter dC330, code 11-313. Actuate the compiler carriage 90% full sensor, Q11-313, by pulling down the kicker finger then releasing. The display changes. Y↓N→Go to Flag 1, check the sensor Q11-313. Refer to: • GP 11 How to Check a Sensor. • P/J407, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Compiler carriage 90% full sensor, PL 11.75 Item 5. Enter dC330, code 11-314. Actuate the compiler carriage bin height sensor, Q11-314, by pulling down the kicker finger then releasing. The display changes. Y↓N→Go to Flag 2, check the sensor Q11-314. Refer to: • GP 11 How to Check a Sensor. • P/J407, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Compiler carriage bin height sensor, PL 11.75 Item 5. Enter dC330, code 11-430, to energize the kicker solenoid SOL 11-430. The solenoid energizes. Y↓N→Go to Flag 3 and check the solenoid. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J402, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Kicker solenoid, PL 11.75 Item 4. Go to the 11-120-170, 11-122-170 Compiler Carriage Jam RAP, and check the compiler sensor Q11-120. If the fault still occurs or is intermittent, install a new kicker assembly, PL 11.75 Item 15.
  • Code: 11-450-171, 11-456-171 ... 11-459-171
  • Description: HVF Ejector Module RAP 11-450-171 The ejector module motor has stalled 11-456-171 The ejector module did not return to the home position. 11-457-171 The ejector module did not move from the home position. 11-458-171 The ejector module did not return to the out position. 11-459-171 The ejector module did not move from the out position.
  • Remedy: shows the location of the components. Enter the dC330 code 11-320, ejector home sensor. Stack the dC330 code 11-053 to move the stapler unit inboard, and observe the display. This action moves the stapler unit inboard, and moves the ejector module to the out position. The display changes. Y↓N→The ejector module moved to the out position. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the ejector unit motor, MOT11-020. Refer to: • GP 10 How to Check a Motor. • P/J801 HVF PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Ejector unit motor, MOT11-023, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Go to Flag 1. Check the wiring and repair as necessary. Check the ejector home sensor, Q11-320. Refer to: • GP 11 How to Check a Sensor. • P/J401 HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Ejector home sensor, Q11-320, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Exit the diagnostics mode, selecting the Re-boot option. This returns the ejector module to the home position. Enter the dC330 code, 11-322, ejector out sensor. Stack the dC330 code, 11-053 to move the stapler unit inboard, and observe the display. The display changes. Y↓N→Go to Flag 3. Check the wiring and repair as necessary. Check the ejector unit out sensor, Q11-322. Refer to: • GP 11 How to Check a Sensor. • P/J401 HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Ejector unit out sensor, Q11-322, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Exit the diagnostics mode, selecting the Re-boot option. This returns the ejector module to the home position. Enter the dC330 code 11-177, ejector motor encoder. Stack the dC330 code, 11-053 to move the stapler unit inboard, and observe the display. The display changes condition for a few seconds. Y↓N→Go to Flag 4. Check the wiring and repair as necessary. Check the ejector motor encoder, Q11-177. Refer to: • GP 10 How to Check a Motor. • P/J401 HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Ejector motor encoder, Q11-177, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.
  • Code: 11-451-171 ... 11-455-171
  • Description: HVF Ejector Roll & Lower Paddle RAP 11-451-171 The ejector roll motor has stalled. 11-452-171 The ejector roll did not return to the home position. 11-453-171 The ejector roll did not move from the home position. 11-454-171 The lower paddle has failed to return to the home position. 11-455-171 The lower paddle has failed to move from the home position.
  • Remedy: and show the component locations. Enter dC330 code, 11-032 to take the bin 1 stacker tray down. Enter dC330 code 11-053, staple unit 1 forward. This moves the ejector module to the out position. Enter dC330 code 11-179, ejector plate home sensor. Manually turn the ejector belts a few centimetres. The display changes. Y↓N→Go to Flag 1. Check the wiring and repair as necessary. Check the ejector plate home sensor, Q11-179. Refer to: • GP 11 How to Check a Sensor. • P/J401 HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Ejector plate home sensor, Q11-179, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-178, ejector plater encoder sensor. Enter the code, 11-088 to rotate the ejector roll motor one cycle of the ejector plates in the forward direction. The display changes. Y↓N→The ejector roll motor turned. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the ejector roll motor, MOT 11-088. Refer to: • GP 10 How to Check a Motor. • P/J801 on the HVF PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector roll motor, MOT 11-088, PL 11.140. • HVF control PWB, PL 11.157. Go to Flag 3. Check the wiring and repair as necessary. Check the ejector plate encoder sensor, Q11-178. Refer to: • GP 11 How to Check a Sensor. • P/J401 on the HVF control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector plate encoder sensor, Q11-178, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Measure the voltage at P/J401, pin B4., Rotate the lower paddle upwards and inwards for one full rotation. The voltage changes from a logic high to a low, and then back to high. Y↓N→Go to Flag 4. Check the wiring and repair as necessary. Check the ejector lower paddle switch, S11-180. Refer to: • GP 13 How to Check a Switch. • P/J401 HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Ejector lower paddle switch, Q11-180, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Measure the voltage at P/J401, pin B12. Actuate the ejector paper present sensor by placing a sheet of paper on the ejector module. The voltage changes. Y↓N→Go to Flag 5. Check the wiring and repair as necessary. Check the ejector paper present sensor. Refer to: • GP 11 How to Check a Sensor. • P/J401 HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Ejector paper present sensor, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.
  • Code: 11-460-171 ... 11-462-171
  • Description: HVF Bin 1 Position RAP 11-460-171 Bin 1 motor has stalled. 11-462-171 Bin 1 did not actuate the bin 1 home sensor during stacking. 11-463-171 Bin 1 did not leave the bin 1 home sensor during stacking.
  • Remedy: NOTE: The bin 1 90% full sensor, Q11-331, and the bin 1 lower limit switch are mounted on the same bracket. This bracket can be in either of two positions. It is in the upper position, only when a tri-folder module is installed. NOTE: The bin 1 home sensor controls the height of the tray during normal use. The sensor is in two parts: the transmitter at the rear of the tray and the receiver at the front of the tray. Only the LED of the rear sensor is used and only the light sensitive transistor of the front sensor is used. Refer to Flag 3 and Flag 4. shows the location of the components. Place about one centimetre thickness of paper on the bin 1 tray. Switch OFF the machine, then switch ON the machine. The bin 1 tray moves during initialization. Y↓N→If the tray is not at the upper limit, enter the dC330 code 11-334, bin 1 upper limit switch. Manually actuate the switch. The display changes. Y↓N→Go to Flag 5. Check the wiring and repair as necessary. Check the bin 1 upper limit switch, S11-334. Refer to: • GP 13 How to Check a Switch. • P/J602 HVF PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Bin 1 upper limit switch, S11-334, PL 11.135 Item 7. • HVF PWB, PL 11.157 Item 2. If the tray is not at the lower limit, enter the dC330 code 11-335, bin 1 lower limit switch. Manually actuate the switch. The display changes. Y↓N→Go to Flag 6. Check the wiring and repair as necessary. Check the bin 1 lower limit switch, S11-335. Refer to: • GP 13 How to Check a Switch. • P/J602 HVF PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Bin 1 lower limit switch, S11-335, PL 11.135 Item 17. • HVF PWB, PL 11.157 Item 2. Go to Flag 1. Check the wiring and repair as necessary. Check the bin 1 elevator motor, 11-030. Refer to: • GP 10 How to Check a Motor. • P/J202 HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Bin 1 elevator motor MOT11-030, PL 11.135 Item 10. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code, 11-182, bin 1 encoder sensor. Turn the bin 1 encoder wheel. The display changes. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the bin 1 encoder sensor, Q11-182. Refer to: • GP 11 How to Check a Sensor. • P/J601 HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Bin 1 encoder sensor, Q11-182, PL 11.135. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-332, bin 1 home sensor. Remove the paper from the tray. Actuate the sensor by breaking the light beam from the rear sensor to the front sensor. The display changes. Y↓N→Go to Flag 3 and Flag 4. Check the wiring and repair as necessary. Check the two parts of the bin 1 home sensor, Q11-332. Refer to: • GP 11 How to Check a Sensor. • P/J601 and P/J901 HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Bin 1 home sensor, Q11-332 transmitter, or receiver, as necessary, PL 11.140 Items 16 and 20. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-331, bin 1 90% full sensor. Actuate the sensor using a piece of paper. The display changes. Y↓N→Go to Flag 7. Check the wiring and repair as necessary. Check the bin 1 90% full sensor, Q11-331. Refer to: • GP 11 How to Check a Sensor. • P/J601 HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Bin1 90% full sensor, Q11-331, PL 11.135 Item 3. • HVF control PWB, PL 11.157 Item 2. Lower the bin 1 tray by pressing the PTU switch, or by entering the dC330 code 11-032, bin1 elevator motor down. Enter the dC330 code 11-196, bin 1 rear wall sensor. Actuate the bin 1 rear wall sensor using a sheet of paper. The display changes. Y↓N→Go to Flag 8.Check the wiring and repair as necessary. Check the bin 1 rear wall sensor, Q11-196. Refer to: • GP 11 How to Check a Sensor. • P/J403 on the HVF control PWB. • 11A-171, HVF BM Power Distribution RAP. Install new components as necessary: • Bin 1 rear wall sensor, Q11-196, PL 11.140 Item 17. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.
  • Code: 11-463-171, 11-464-171
  • Description: HVF BM +24V Failure RAP 11-463-171 The booklet maker control PWB has failed to detect +24V at the input from the HVF. 11-464-171 The booklet maker control PWB has detected an internal +24V failure, such as over current, short circuit or under voltage.
  • Remedy: Take care when measuring AC mains (line) voltage. Electricity can cause death or injury. Close or cheat all the HVF BM interlocks. The HVF BM performs a mechanical reset. Y↓N→Go to Flag 1. ACL is available at PJ22 on the LVPS and base module between pins 1 and 2. Y↓N→Go to the 01C AC Power RAP and check the AC output voltages. Go to Flag 2. +24V is available at P/J111 between pins 1 and 4. Y N. +24V is available at T001 on the HVF power supply between pins 1 and 5. Y↓N→Install a new HVF power supply module, PL 11.157 Item 1. Check the connectors and harness between T001 and PJ111. Repair the harness as necessary. Go to Flag 3. +24V is available at P/J111 between pins 1 and 4, between pins 2 and 5 and between pins 3 and 6. Y↓N→Go to the 11-300-170, 11-303-170, 11-305-170 Interlocks RAP. Go to Flag 4. +24V is available at P/J559 between pins 1 and 2. Y↓N→+24V is available at P/J131 between pins 1 and 2. Y↓N→Install a new HVF PWB, PL 11.157. Check the connectors and harness between P/J559 and P/J131. Repair the harness as necessary. If a inserter is installed, go to P/J703. +24V is available between P/J703 pin 1 and P/ J111 pin 1. Y↓N→Go to 11-306-171, 11-309-171 HVF Inserter Interlock RAP Go to Flag 5. +24V is available at P/J601 between pins 1 and pin 4. Y↓N→Install a new BM PWB, PL 11.166 Item 10. Go to Flag 6. +24V is available at P/J601 between pins 4 and 6. Y↓N→Go to the 11-300-171, 11-302-171, 11-303-171 Docking and Interlocks RAP. The +24V supply are good. Go to SCP 6 Final actions. The +24V supply are good. Go to SCP 6 Final actions.
  • Code: 11-465-171 ... 11-468-171
  • Description: Paddle Unit Position RAP 11-465-171 The paddle unit has failed to return to the upper position. 11-466-171 The paddle unit has failed to move from the upper position. 11-467-171 The paddle unit has failed to return to the lower position. 11-468-171 The paddle unit has failed to move from the lower position.
  • Remedy: NOTE: All HVF BM interlocks must be made to supply +24V to the motors. Enter dC330, code 11-027 paddle unit motor, MOT11-027. Select code 11-027 and press Start. The motor runs. Y↓N→Go to Flag 2. Check MOT11-027. Refer to: • GP 10, How to Check a Motor. • P/J202, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Paddle unit motor, PL 11.150. • HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-027 to check the paddle unit motor, MOT11-027. The paddle unit moves. Y↓N→Check the drive gears on the paddle unit. Install new components as necessary. PL 11.145 Item 2. Enter dC330, code 11-194 paddle unit upper sensor, Q11-194. Select code 11-194 and press Start. Select code 11-027 and press Start. The sensor status changes. Y↓N→Go to Flag 1. Check Q11-194. Refer to: • GP 11 How to Check a Sensor. • P/J201, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Paddle unit upper sensor, PL 11.145. • HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-195 paddle unit lower sensor, Q11-195. Select code 11-195 and press Start. Select code 11-027 and press Start. The sensor status changes. Y↓N→Go to Flag 3. Check Q11-195. Refer to: • GP 11 How to Check a Sensor. • P/J201, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Paddle unit lower sensor, PL 11.145. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.
  • Code: 11-473-171 ... 11-478-171
  • Description: Support Finger Position RAP 11-473-171 The support finger has failed to return to the initial position. 11-474-171 The support finger has failed to move from the initial position. 11-475-171 The support finger has failed to return to the home position. 11-476-171 The support finger has failed to move from the home position. 11-477-171 The support finger has failed to return to the out position. 11-478-171 The support finger has failed to move from the out position.
  • Remedy: NOTE: When extending the fingers manually, to check the sensors, the home sensor operates first, followed by the init sensor. The away sensor operates when the fingers are fully extended. shows the component locations. Enter dC330 code 11-192, support finger home sensor. Note the position of the support fingers at rest. Using a screwdriver, or with a finger, turn the gear wheel shown, downwards. The support fingers extend to the right as the gear is turned. When the support fingers have extended by about six millimetres, the support finger home sensor changes state. The display changes from High to Low. Y↓N→Go to Flag 1 and check the support finger home sensor, Q11-192. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Support finger home sensor, Q11-192, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-191 and continue turning the gear wheel. When the support fingers have extended by about 25 mm, the support finger init sensor changes state. The display changes from High to Low. Y↓N→Go to Flag 2 and check the support finger init sensor, Q11-191. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Support finger init sensor, Q11-191, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-193, support finger out sensor, Q11-193 and continue turning the gear wheel. When the support fingers have extended by about 105 mm, the support finger out sensor changes state. The display changes from High to Low. Y↓N→Go to Flag 3 and check the support finger out sensor, Q11-193. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Support finger out sensor, Q11-193, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Make several small sets of prints and observe that the support fingers are extended between each set. The support fingers are extended. Y↓N→Remove the HVF top cover and rear cover-171. Enter the dC330 code 11-172, support finger motor encoder.. Manually turn the support motor encoder disc. The encoder sensor changes state. Y↓N→Go to Flag 4 and check the support finger motor encoder sensor, Q11-172. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Support finger motor encoder sensor, Q11-172, PL 11.140. • HVF control PWB, PL 11.157 Item 2. Go to Flag 5 and check the wiring and repair as necessary. Install new components as necessary: • Support finger motor, PL 11.140 Item 9. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.
  • Code: 11-479-171
  • Description: HVF PPI Paper Length Fault RAP 11-479-171 A shorter than expected sheet has been fed from the PPI, (Post Print Inserter).
  • Remedy: shows the component locations. Enter the dC330 code 11-150, inserter paper length 1 sensor. Operate the sensor using a sheet of paper. The sensor display changes state. Y↓N→Go to Flag 1 and Flag 2 and check the inserter paper length 1 sensor, Q11-150. Refer to: • GP 11 How to Check a Sensor. • P/J6, inserter control PWB. • P/J4, inserter control PWB. • P/J701, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Inserter paper length 1 sensor, Q11-150, PL 11.175 Item 12. • Inserter control PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-151, inserter paper length 2 sensor. Operate the sensor using a sheet of paper. The sensor display changes state. Y↓N→Go to Flag 3 and Flag 4 and check the inserter paper length 2 sensor, Q11-151. Refer to: • GP 11 How to Check a Sensor. • P/J6, inserter control PWB. • P/J4, inserter control PWB. • P/J701, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Inserter paper length 2 sensor, Q11-151, PL 11.175 Item 12. • Inserter control PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-155, inserter pick up sensor. Operate the sensor using a sheet of paper. The sensor display changes state. Y↓N→Go to Flag 5 and Flag 6 and check the paper path, Q11-154. Refer to: • GP 11 How to Check a Sensor. • P/J6, inserter control PWB. • P/J4, inserter control PWB. • P/J701, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Pickup sensor, Q11-154, PL 11.179 Item 11. • Inserter control PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-154, inserter paper path sensor. Operate the sensor using a sheet of paper. The sensor display changes state. Y↓N→Go to Flag 7 and Flag 8 and check the inserter paper path sensor, Q11-154. Refer to: • GP 11 How to Check a Sensor. • P/J6, inserter control PWB. • P/J4, inserter control PWB. • P/J701, HVF control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Inserter paper path sensor Q11-154, PL 11.175 Item 10. • Inserter control PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-077, to energize the inserter clutch. The inserter clutch is energised. Y↓N→Go to Flag 9 and Flag 10 and check the inserter clutch, CL11-077. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J703, HVF control PWB. • P/J4, inserter control PWB. • P/J12, inserter control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Inserter clutch, CL077, PL 11.179 Item 3. • Inserter control PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-078, to run the inserter motor. The inserter motor runs. Y↓N→Go to Flag 11 and Flag 12 and check the inserter motor, MOT11-078. Refer to: • GP 10 How to Check a Motor. • P/J701, HVF control PWB. • P/J4, inserter control PWB. • P/J12, inserter control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Inserter motor, MOT078, PL 11.181 Item 1.
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