• Code: 11-392-171 ... 11-395-171
• Description: HVF Front Tamper Tray RAP 11-392-171 The front tamper tray did not move from the home position. 11-393-171 The front tamper tray did not return to the home position. 11-394-171 The front tamper tray did not enter the away position. 11-395-171 The front tamper tray did not move from the away position.
• Remedy: shows the location of the components. Enter dC330, code 11-003 to move the tamper inboard, and enter 11-005 to move the tamper outboard. The tamper moves. Y↓N→Go to Flag 1. Check the wiring and repair as necessary. Check the front tamper motor, MOT11-003. Refer to: • GP 10 How to Check a Motor. • P/J902, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Front tamper motor, MOT11-003, PL 11.153 Item 6. • HVF control PWB, PL 11.157 Item 2. Stack the dC330 code 11-310, front tamper home sensor. Move the motor using its control code 11-003 or 11-005. The display changes. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the front tamper home sensor, Q11-310. Refer to: • GP 11 How to Check a Sensor. • P/J901, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Front tamper home sensor, Q11-310, PL 11.156 Item 1. • HVF control PWB, PL 11.157 Item 2. Stack the dC330 code 11-174, front tamper away sensor. Move the motor using its control code 11-003 or 11-005. The display changes. Y↓N→Go to Flag 3. Check the wiring and repair as necessary. Check the front tamper away sensor, Q11-174. Refer to: • GP 11 How to Check a Sensor. • P/J901, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Front tamper away sensor, Q11-174, PL 11.156 Item 1. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-396-171 ... 11-399-171
• Description: HVF Rear Tamper Tray RAP 11-396-171 The rear tamper tray did not move from the home position. 11-397-171 The rear tamper tray did not return to the home position. 11-398-171 The rear tamper tray did not move from the away position. 11-399-171 The rear tamper tray did not return to the away position.
• Remedy: Enter the dC330 code, 11-006, move rear tamper inboard. The tamper moves. Y↓N→Go to Flag 1. Check the wiring and repair as necessary. Check the rear tamper motor, MOT11-004. Refer to: • GP 10 How to Check a Motor. • P/J801, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Rear tamper, PL 11.140 Item 13. • HVF control PWB, PL 11.157 Item 2. Stack the dC330 code, 11-311, rear tamper home sensor. Move the tamper motor using the code 11-006, move motor inboard. The display changes. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the rear tamper home sensor, Q11-311. Refer to: • GP 11 How to Check a Sensor. • P/J401, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Rear tamper, PL 11.140 Item 13. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code, 11-319, rear tamper away sensor. Actuate the rear tamper away sensor, using a piece of paper inserted from the rear of the machine. The display changes. Y↓N→Go to Flag 3. Check the wiring and repair as necessary. Check the rear tamper away sensor, Q11-319. Refer to: • GP 11 How to check a sensor. • P/J401, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Rear tamper, PL 11.140 Item 13. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-403-171, 11-413-171, 11-414-171
• Description: HVF BM Staple Head 2 and Stapler Module RAP 11-403-171 The booklet maker staple head 2 motor has failed to move. 11-413-171 The booklet maker staple head 2 is not detected in the home position. 11-414-171 The booklet maker stapler module is not detected in the home (staple head closed) position during hard / soft initialize, or at set boundary.
• Remedy: Enter dC330, code 11-421 to check the BM staple head carrier closed sensor, Q11-421. Open and close the staple head carrier. The display changes. Y↓N→Go to Flag 1. Check the staple head carrier closed sensor, Q11-421. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM staple head carrier closed sensor, PL 11.168 Item 18. • BM PWB, PL 11.166 Item 10. Remove the HVF front door and door support, refer to-171 HVF Covers. Pull out the BM module. Remove the staple head 2 cover, PL 11.168 Item 14. Enter dC330, code 11-413 to check the BM SH2 home switch. Manually rotate the staple head to actuate the BM SH2 home switch. The display changes. Y↓N→Go to Flag 2. Check the BM SH2 home switch, S11-413. Refer to: • GP 13, How to Check a Switch. • P/J551, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM staple head 2, PL 11.168 Item 7. • BM PWB, PL 11.166 Item 10. Enter dC330, code 11-403 to run the BM SH2 motor. The staple head cycled. Y↓N→Go to Flag 3. Check the wiring and connectors between P/J560 and P/J585. The wiring and connectors are good. Y↓N→Repair the wiring or connectors. Install a new BM staple head 2, PL 11.168 Item 7. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM staple head carrier closed sensor, PL 11.168 Item 18. • BM staple head 2, PL 11.168 Item 7. • BM PWB, PL 11.166 Item 10.

• Code: 11-415-171
• Description: HVF BM Crease Roll Gate Home RAP 11-415-171 The crease roll gate is not at the home position.
• Remedy: Enter dC330 code 11-415. Actuate the BM crease roll gate home sensor, Q11-415. The display changes. Y↓N→Go to Flag 1. Check the BM crease roll gate home sensor, Q11-415. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM crease roll gate home sensor PL 11.166 Item 9. Enter dC330, code 11-401 to run the BM crease roll gate motor, MOT 11-401. The motor runs. Y↓N→Go to Flag 2 and Flag 3. Check the BM crease roll gate motor, MOT 11-401. Refer to: • GP 10 How to Check a Motor. • P/J555, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM crease roll gate motor, PL 11.166 Item 8. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install a new BM PWB, PL 11.166 Item 10.

• Code: 11-417-171, 11-418-171
• Description: HVF BM Flapper RAP 11-417-171 The booklet maker flapper did not return to the home position. 11-418-171 The booklet maker flapper did not move from the home position.
• Remedy: NOTE: All HVF BM interlocks must be made to supply +24V to the motors. Enter dC330, code 11-390 to check the BM flapper motor, MOT11-390. The BM flapper rotates. Y↓N→Go to Flag 2. Check MOT11-390. Refer to: • GP 10, How to Check a Motor. • P/J560, BM PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • BM flapper motor, PL 11.166 Item 1. • BM PWB, PL 11.166 Item 10. • BM flapper, PL 11.161 Item 23. Enter dC330, code 11-391. Actuate the flapper home sensor, Q11-391. The display changes. Y↓N→Go to Flag 1. Check Q11-391. Refer to: • GP 11 How to Check a Sensor. • P/J551, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Flapper home sensor, PL 11.161 Item 12. • BM PWB, PL 11.166 Item 10. Perform SCP 6 Final Actions.

• Code: 11-450-171, 11-456-171 to 11-459-171
• Description: HVF Ejector Module RAP 11-450-171 The ejector module motor has stalled 11-456-171 The ejector module did not return to the home position. 11-457-171 The ejector module did not move from the home position. 11-458-171 The ejector module did not return to the out position. 11-459-171 The ejector module did not move from the out position.
• Remedy: shows the location of the components. Enter the dC330 code 11-320, ejector home sensor. Stack the dC330 code 11-053 to move the stapler unit inboard, and observe the display. This action moves the stapler unit inboard, and moves the ejector module to the out position. The display changes. Y↓N→The ejector module moved to the out position. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the ejector unit motor, MOT11-023. Refer to: • GP 10 How to Check a Motor. • P/J802, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Go to Flag 1. Check the wiring and repair as necessary. Check the ejector home sensor, Q11-320. Refer to: • GP 11 How to Check a Sensor. • P/J401, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Exit the diagnostics mode, selecting the Re-boot option. This returns the ejector module to the home position. Enter the dC330 code, 11-322, ejector unit out sensor. Stack the dC330 code, 11-053 to move the stapler unit inboard. The display changes. Y↓N→Go to Flag 3. Check the wiring and repair as necessary. Check the ejector unit out sensor, Q11-322. Refer to: • GP 11 How to Check a Sensor. • P/J401, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Exit the diagnostics mode, selecting the Re-boot option. This returns the ejector module to the home position. Enter the dC330 code 11-177, ejector motor encoder. Stack the dC330 code, 11-053 to move the stapler unit inboard. The display changes condition for a few seconds. Y↓N→Go to Flag 4. Check the wiring and repair as necessary. Check the ejector motor encoder, Q11-177. Refer to: • GP 10 How to Check a Motor. • P/J401, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-451-171 ... 11-455-171
• Description: HVF Ejector Roll and Lower Paddle RAP 11-451-171 The ejector roll motor has stalled. 11-452-171 The ejector roll did not return to the home position. 11-453-171 The ejector roll did not move from the home position. 11-454-171 The lower paddle has failed to return to the home position. 11-455-171 The lower paddle has failed to move from the home position.
• Remedy: and show the component locations. Enter dC330 code, 11-032 to take the bin 1 stacker tray down. Enter code 11-053, staple unit 1 forward to move the ejector module to the out position. Enter code 11-179, ejector plate home sensor. Manually turn the ejector belts a few centimetres. The display changes. Y↓N→Go to Flag 1. Check the wiring and repair as necessary. Check the ejector plate home sensor, Q11-179. Refer to: • GP 11 How to Check a Sensor. • P/J401, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-178, ejector plater encoder sensor. Enter the code, 11-088 to rotate the ejector roll motor one cycle of the ejector plates in the forward direction. The display changes. Y↓N→The ejector roll motor turned. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the ejector roll motor, MOT 11-088. Refer to: • GP 10 How to Check a Motor. • P/J802, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Go to Flag 3. Check the wiring and repair as necessary. Check the ejector plate encoder sensor, Q11-178. Refer to: • GP 11 How to Check a Sensor. • P/J401, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Measure the voltage at P/J401, pin B4., rotate the lower home paddle upwards and inwards for one full rotation. The voltage changes from a logic high to a low, and then back to high. Y↓N→Go to Flag 4. Check the wiring and repair as necessary. Check the ejector lower paddle switch, S11-180. Refer to: • GP 13 How to Check a Switch. • P/J401, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Measure the voltage at P/J401, pin B12. Actuate the ejector paper present sensor by placing a sheet of paper on the ejector module. The voltage changes. Y↓N→Go to Flag 5. Check the wiring and repair as necessary. Check the ejector paper present sensor. Refer to: • GP 11 How to Check a Sensor. • P/J401, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-460-171 ... 11-462-171
• Description: HVF Bin 1 Position RAP 11-460-171 Bin 1 motor has stalled. 11-461-171 Bin 1 did not actuate the bin 1 upper level sensor during stacking. 11-462-171 Bin 1 did not leave the bin 1 upper level sensor during stacking.
• Remedy: NOTE: The bin 1 90% full sensor, Q11-331, and the bin 1 lower limit switch are mounted on the same bracket. This bracket can be in either of two positions. It is in the upper position, only when a tri-folder module is installed. NOTE: The bin 1 upper level sensor controls the height of the tray during normal use. The sensor is in two parts: the transmitter at the front of the tray and the receiver at the rear of the tray. Only the LED of the front sensor is used and only the light sensitive transistor of the rear sensor is used. Refer to Flag 3 and Flag 4. shows the location of the components. Place about one centimeter thickness of paper on the bin 1 tray. Switch off, then switch on the machine, GP 14. The bin 1 tray moves during initialization. Y↓N→If the tray is not at the upper limit, enter the dC330 code 11-334, bin 1 upper limit switch. Manually actuate the switch. The display changes. Y↓N→Go to Flag 5. Check the wiring and repair as necessary. Check the bin 1 upper limit switch, S11-334. Refer to: • GP 13 How to Check a Switch. • P/J602, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Bin 1 upper limit switch, PL 11.135 Item 7. • HVF control PWB, PL 11.157 Item 2. If the tray is not at the lower limit, enter the dC330 code 11-335, bin 1 lower limit switch. Manually actuate the switch. The display changes. Y↓N→Go to Flag 6. Check the wiring and repair as necessary. Check the bin 1 lower limit switch, S11-335. Refer to: • GP 13 How to Check a Switch. • P/J602, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Bin 1 lower limit switch, PL 11.135 Item 7. • HVF control PWB, PL 11.157 Item 2. Go to Flag 1. Check the wiring and repair as necessary. Check the bin 1 elevator motor, 11-030. Refer to: • GP 10 How to Check a Motor. • P/J202, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Bin 1 elevator motor, PL 11.135 Item 10. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code, 11-182, bin 1 encoder sensor. Turn the bin 1 encoder wheel. The display changes. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the bin 1 encoder sensor, Q11-182. Refer to: • GP 11 How to Check a Sensor. • P/J601, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Bin 1 encoder sensor, Q11-182, PL 11.135 Item 3. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-332, bin 1 upper level sensor. Remove the paper from the tray. Actuate the sensor by breaking the light beam from the front transmitter to the rear receiver. The display changes. Y↓N→Go to Flag 3 and Flag 4. Check the wiring and repair as necessary. Check the two parts of the bin 1 upper level sensor, Q11-332. Refer to: • GP 11 How to Check a Sensor. • P/J601 and P/J901, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Bin 1 upper level sensor (transmitter), PL 11.140 Item 20. • Bin 1 upper level sensor (receiver), PL 11.140 Item 16. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-331, bin 1 90% full sensor. Actuate the sensor using a piece of paper. The display changes. Y↓N→Go to Flag 7. Check the wiring and repair as necessary. Check the bin 1 90% full sensor, Q11-331. Refer to: • GP 11 How to Check a Sensor. • P/J601, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Bin1 90% full sensor, PL 11.135 Item 3. • HVF control PWB, PL 11.157 Item 2. Lower the bin 1 tray by pressing the PTU switch, or by entering the dC330 code 11-032, bin1 elevator motor down. Enter the dC330 code 11-196, bin 1 rear wall sensor. Actuate the bin 1 rear wall sensor using a sheet of paper. The display changes. Y↓N→Go to Flag 8. Check the wiring and repair as necessary. Check the bin 1 rear wall sensor, Q11-196. Refer to: • GP 11 How to Check a Sensor. • P/J403, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Bin 1 rear wall sensor, PL 11.140 Item 17. • HVF control PWB, PL 11.157 Item 2. If the fault is random and Bin 1 has an erratic up / down movement and poor stacking. Check that the Bin 1 rear wall sensor is clean. The sensor is clean. Y↓N→Clean the Bin 1 rear wall sensor. Use a brush to remove paper dust from the sensor and the plastic surround. Then use a damp cloth to clean the sensor and plastic surround. Perform SCP 6 Final Actions.