• Code: 11-463-171, 11-464-171
• Description: HVF BM +24V Failure RAP 11-463-171 The booklet maker control PWB has failed to detect +24V at the input from the HVF. 11-464-171 The booklet maker control PWB has detected an internal +24V failure, such as over current, short circuit or under voltage.
• Remedy: Close or cheat all the HVF BM interlocks. The HVF BM performs a mechanical reset. Y↓N→Go to Flag 1. ACL is available at PJ22 on the LVPS and base module between pins 1 and 2. Y↓N→Go to the 01C AC Power RAP and check the AC output voltages. Go to Flag 2. +24V is available at P/J111 between pins 1 and 4. Y↓N→Refer to. +24V is available at T001 on the HVF power supply between pins 1 and 5. Y↓N→Install a new HVF power supply module, PL 11.157 Item 1. Check the connectors and harness between T001 and PJ111. Repair the harness as necessary. Go to Flag 3. +24V is available at P/J111 between pins 1 and 4, between pins 2 and 5 and between pins 3 and 6. Y↓N→Go to the 11-300-171, 11-302-171, 11-303-171 HVF Docking and Interlock RAP. Go to Flag 4. +24V is available at P/J559 between pins 1 and 2. Y↓N→+24V is available at P/J131 between pins 1 and 2. Y↓N→Install a new HVF control PWB, PL 11.157 Item 2. Check the connectors and harness between P/J559 and P/J131. Repair the harness as necessary. If an inserter is installed, go to P/J703. +24V is available between P/J703 pin 1 and P/ J111 pin 1. Y↓N→Go to 11-306-171, 11-309-171 HVF Inserter Interlock RAP Go to Flag 5. +24V is available at P/J601 between pins 1 and pin 4. Y↓N→Install a new BM PWB, PL 11.166 Item 10. Go to Flag 6. +24V is available at P/J601 between pins 4 and 6. Y↓N→Go to the 11-300-171, 11-302-171, 11-303-171 Docking and Interlocks RAP. The +24V supply are good. Go to SCP 6 Final actions. The +24V supply are good. Go to SCP 6 Final actions.

• Code: 11-465-171 ... 11-468-171
• Description: Paddle Unit Position RAP 11-465-171 The paddle unit has failed to return to the upper position. 11-466-171 The paddle unit has failed to move from the upper position. 11-467-171 The paddle unit has failed to return to the lower position. 11-468-171 The paddle unit has failed to move from the lower position.
• Remedy: NOTE: All HVF BM interlocks must be made to supply +24V to the motors. Enter dC330, code 11-027 paddle unit motor, MOT11-027. Select code 11-027 and press Start. The motor runs. Y↓N→Go to Flag 2. Check MOT11-027. Refer to: • GP 10, How to Check a Motor. • P/J202, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Paddle module driving motor assembly, PL 11.150 Item 6. • HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-027 to check the paddle unit motor, MOT11-027. The paddle unit moves. Y↓N→Check the drive gears on the paddle unit. Install new components as necessary. PL 11.145 Item 2. Enter dC330, code 11-194 paddle unit upper sensor, Q11-194. Select code 11-194 and press Start. Select code 11-027 and press Start. The sensor status changes. Y↓N→Go to Flag 1. Check Q11-194. Refer to: • GP 11 How to Check a Sensor. • P/J201, HVF Control PWB • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Paddle module assembly, PL 11.145 Item 2. • HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-195 paddle unit lower sensor, Q11-195. Select code 11-195 and press Start. Select code 11-027 and press Start. The sensor status changes. Y↓N→Go to Flag 3. Check Q11-195. Refer to: • GP 11 How to Check a Sensor. • P/J201, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Paddle module assembly, PL 11.145 Item 2. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-473-171 ... 11-478-171
• Description: Support Finger Position RAP 11-473-171 The support finger has failed to return to the initial position. 11-474-171 The support finger has failed to move from the initial position. 11-475-171 The support finger has failed to return to the home position. 11-476-171 The support finger has failed to move from the home position. 11-477-171 The support finger has failed to return to the out position. 11-478-171 The support finger has failed to move from the out position.
• Remedy: NOTE: When manually extending the fingers to check the sensors, the home sensor operates first, followed by the init sensor. The away sensor operates when the fingers are fully extended. All three sensors are spared as part of the rear tamper assembly. shows the component locations. Enter dC330 code 11-192, support finger home sensor. Note the position of the support fingers at rest. Using a screwdriver, or with a finger, turn the gear wheel shown, downwards. The support fingers extend to the right as the gear is turned. When the support fingers have extended by about six millimetres, the support finger home sensor changes state. The display changes from High to Low. Y↓N→Go to Flag 1. Check the support finger home sensor, Q11-192. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Rear tamper assembly, PL 11.140 Item 13. • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-191 and continue turning the gear wheel. When the support fingers have extended by about 25mm, the support finger init sensor changes state. The display changes from High to Low. Y↓N→Go to Flag 2. Check the support finger init sensor, Q11-191. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Rear tamper assembly, PL 11.140 Item 13. • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-193, support finger out sensor, Q11-193 and continue turning the gear wheel. When the support fingers have extended by about 105mm, the support finger out sensor changes state. The display changes from High to Low. Y↓N→Go to Flag 3. Check the support finger out sensor, Q11-193. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF Control PWB • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Rear tamper assembly, PL 11.140 Item 13. • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Make several small sets of copies and observe that the support fingers are extended between each set. NOTE: If copies can not be made, go to the check of the support finger motor encoder. The support fingers are extended. Y↓N→Remove the HVF top cover and rear cover-171. Enter the dC330 code 11-172, support finger motor encoder.. Manually turn the support motor encoder disc. The encoder sensor changes state. Y↓N→Go to Flag 4. Check the support finger motor encoder sensor, Q11-172. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Support finger motor encoder sensor, PL 11.140 Item 15. • HVF control PWB, PL 11.157 Item 2. Go to Flag 5. Check the wiring between P/J802 and the support finger motor. Repair as necessary. Install new components as necessary: • Motor encoder assembly, PL 11.140 Item 18. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11-479-171
• Description: Inserter Paper Length Fault RAP 11-479-171 A shorter than expected sheet has been fed from the inserter.
• Remedy: shows the component locations. Enter the dC330 code 11-150, inserter paper length 1 sensor. Operate the sensor using a sheet of paper. The sensor display changes state. Y↓N→Go to Flag 1 and Flag 2. Check the inserter paper length 1 sensor, Q11-150. Refer to: • GP 11 How to Check a Sensor. • P/J9, P/J4, Inserter PWB. • P/J701, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Inserter paper length 1 sensor, Q11-150, PL 11.175 Item 12. • Inserter PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-151, inserter paper length 2 sensor. Operate the sensor using a sheet of paper. The sensor display changes state. Y↓N→Go to Flag 3 and Flag 4. Check the inserter paper length 2 sensor, Q11-151. Refer to: • GP 11 How to Check a Sensor. • P/J9, P/J4, Inserter PWB. • P/J701, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Inserter paper length 2 sensor, PL 11.175 Item 12. • Inserter PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-155, inserter pick up sensor. Operate the sensor using a sheet of paper. The sensor display changes state. Y↓N→Go to Flag 5 and Flag 6. Check the paper path sensor, Q11-154. Refer to: • GP 11 How to Check a Sensor. • P/J6, P/J4, Inserter PWB. • P/J701, HVF Control PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Pickup sensor, PL 11.179 Item 11. • Inserter PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-154, inserter paper path sensor. Operate the sensor using a sheet of paper. The sensor display changes state. Y↓N→Go to Flag 7 and Flag 8. Check the inserter paper path sensor, Q11-154. Refer to: • GP 11 How to Check a Sensor. • P/J6, P/J4, Inserter PWB. • P/J701, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Inserter paper path sensor, PL 11.175 Item 11. • Inserter PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-077, to energize the inserter clutch. The inserter clutch is energised. Y↓N→Go to Flag 9 (W/O TAG V-001) or Flag 13 (With TAG V-001) and Flag 10 and check the inserter clutch, CL11-077. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J703, HVF Control PWB. • P/J5, P/J12, Inserter PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Inserter clutch, PL 11.179 Item 3. • Inserter PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 11-078, to run the inserter motor. The inserter motor runs. Y↓N→Go to Flag 11 and Flag 12. Check the inserter motor, MOT11-078. Refer to: • GP 10 How to Check a Motor. • P/J701, HVF Control PWB. • P/J4, P/J12, Inserter PWB. • 11A-171, HVF Power Distribution RAP. Install new components as necessary: • Inserter motor, PL 11.181 Item 1. • Inserter PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Perform SCP 6 Final Actions.

• Code: 11A-110
• Description: Offline Stapling Fault RAP Use this RAP when offline stapling fails to operate. NOTE: Due to customer difficulty with the offline stapler feature, the feature is no longer promoted. The button has had the staple symbol removed. Also the label that used to be on the front, showing how to put sets in for stapling has been removed. However a customer who knows about this feature may still use it. The functionality is still present to allow the customer to lower bin 1 to remove documents.
• Remedy: NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, code 11-374 to illuminate the offline staple LED. The LED is illuminated. Y↓N→Go to Flag 4. Disconnect P/J312. +2V is available at P/J312 between pins B10 and B12 when the code is entered. Y↓N→Perform the 11G-110 2K LCSS PWB Damage RAP, if necessary install a new 2K LCSS PWB, PL 11.26 Item 1. Check the wiring between the 2K LCSS PWB and the offline staple PWB. The wiring is good. Y↓N→Repair the wiring. Install a new offline staple PWB, PL 11.26 Item 3. Enter dC330, code 11-373, actuate the offline staple switch, S11-373. The display changes. Y↓N→Go to Flag 5. Check the wiring between the 2K LCSS PWB and the offline staple PWB. The wiring is good. Y↓N→Repair the wiring. Refer to the 11G-110 2K LCSS PWB Damage RAP, Install new components as necessary: • Offline staple PWB, PL 11.26 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-367, actuate the edge registration sensor, Q11-367. The display changes. Y↓N→Go to Flag 2 and Flag 3. Check Q11-120. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. NOTE: The edge registration sensor Q11-367 that detects paper in position for stapling is an infrared device. It has two parts, the receiver is mounted on the staple traverse assembly and the LED is mounted on the sensor support assembly PL 11.12 Item 5. •. • P/J308 and P/J314, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. •-110 2K LCSS Un-docking. Repair or install new components as necessary: • Edge registration sensor, PL 11.20 Item 8. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-361, actuate the SH1 paper sensor, Q11-361. The display changes. Y↓N→Go to Flag 6. Check Q11-361. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. •. • P/J308, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • SH 1 paper sensor, PL 11.12 Item 2. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-365, manually actuate the SU1 safety gate switch, S11-365. The display changes. Y↓N→Go to Flag 1. Check S11-365. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 13, How to Check a Switch. •. • P/J311, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Safety gate interlock switch, PL 11.8 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-026 to run the paddle motor in reverse. The switch cam is rotated counter clockwise to it’s end stop. Y↓N→Go to 11-024-110, 11-025-110 Paddle Roll Failure RAP. If the stapler is still inoperative, install a new staple head unit, PL 11.20 Item 5. Perform SCP 6 Final Actions.

• Code: 11A-120
• Description: Bin 1 Overload RAP Use this RAP to resolve a fault on the bin 1 90% full sensor.
• Remedy: NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, code 11-331, bin 1 90% full sensor, Q11-331. Actuate Q11-331. The display changes. Y↓N→Go to Flag 1. Check Q11-331. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11, How to Check a sensor. •. • P/J2, 1K LCSS PWB • 11C-120 1K LCSS Power Generation RAP. Repair or install new components as necessary: • Bin 1 90% full sensor, PL 11.106 Item 5. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 6 Final Actions.

• Code: 11A-171
• Description: HVF Power Distribution RAP The HVF has an integral power supply providing +24V and +5V supplies to the HVF PWB and HVF BM PWB. The AC power for the HVF power supply comes from the LVPS and base module of the machine.
• Remedy: Refer to for the location of components. Refer to HVF Control PWB and BM PWB LEDs to identify the status of the PWBs. Close or cheat all the HVF BM interlocks. The HVF BM performs a mechanical reset. Y↓N→Go to Flag 2. +5V is available at P/J113 between pins 1 and 2. Y↓N→Refer to. +5V is available at T001 on the HVF power supply module between pins 4 and 8. Y↓N→Go to Flag 1. ACL is available at PJ22 on the LVPS and base module between pins 1 and 2. Y↓N→Go to the 01C AC Power RAP and check the AC output voltages. Install a new HVF power supply module, PL 11.157 Item 1. Disconnect P/J113. Go to Flag 2. +5V is available at the harness end of P/J113 between pins 1 and 2. Y↓N→Check the connectors and harness between T001 and P/J113. Repair the harness as necessary. Install a new HVF control PWB, PL 11.157 Item 2. Go to Flag 2. +24V is available at P/J111 between pins 1 and 4. Y↓N→+24V is available at T001 between pins 1 and 5. Y↓N→Install a new HVF power supply module, PL 11.157 Item 1 The +24V and +5V supplies are good. Go to SCP 6 Final actions. HVF Control PWB and BM PWB LEDs shows the LED s on the HVF PWB. These are: • LED 1 - red. Not used. • LED 2 - red. Not used. • LED 3 - red, flashing. This indicates the functioning of the CPU. When flashing at 2Hz, (every 1/2 second), the software is running normally. When flashing at about 1/4Hz, (every 4 seconds), this indicates that the software is encountering a code problem and a possible software upgrade is needed. If this LED is OFF, the CPU does not function and a new HVF control PWB is needed. • LED 4 - red. Not used. • LED 5 - red, toggling. This changes state whenever the paper is accelerated to 1,300 m/s. It is only used for paper that is longer than 220mm. • LED 6 - red, steady. When this is ON, a paper jam has been detected. It remains ON until the HVF successfully initializes. In all other cases this LED is OFF. • LED 7 - red. This LED is used during the machine production and is connected with the activity of the stacker nearly full sensor. • LED 8 - red, steady. This indicates that the HVF top cover, front door and docking interlocks are all closed and +24V is available at the HVF module. • LED 9 - red, steady. This indicates that the +5V supply is present in the HVF module. shows the LEDs on the BM PWB. These are: • LED 1 - red, steady. This indicates a fault or other abnormal status. • LED 2 - yellow, flashing at about 1Hz. This indicates that the software is operating in normal mode. In other modes, e.g., software downloading, the flashing rate is higher. • LED 3 - orange, steady. This indicates either: – that the tri-folder front door and top cover interlocks are closed, and +24V is available to the BM module or, if the tri-folder in not installed; – that the interlock cheater is present in PJ553 on the BM control PWB the logic cheater is present in PJ563 on the BM control PWB. • LED 19 - orange, steady. This indicates that the +24V supply is within voltage and current limits, and that the power limiting circuit has not been active for over a set time limit. • LED 5 - blue, steady. this indicates that the +5V supply is present in the BM module.

• Code: 11B-110
• Description: Bin 1 Overload RAP Use this RAP to resolve a fault on the bin 1 90% full sensor.
• Remedy: NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, code 11-331, actuate the bin 1 90% full sensor, Q11-331. The display changes. Y↓N→Go to Flag 1. Check Q11-331. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a sensor. •. • P/J316 2K LCSS PWB. • 11D-110 2K LCSS Power Generation RAP. Repair or install new components as necessary: • Bin 1 90% full sensor, PL 11.10 Item 5. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.