• Code: 311-066-00-171, 311-384-00-171
• Description: HVF BM Tamper Failure RAP 311-066-00-171 The HVF tamper has failed to clear the home sensor. 311-384-00-171 The HVF tamper is not at the home sensor.
• Remedy: Enter dC330 code 011-384 Actuate the BM tamper 1 home sensor, Q11-384. The display changes. Y↓N→Go to Flag 1. Check Q11-384. Refer to: • GP 11, How to Check a Sensor. • P/J556, BM PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM tamper 1 home sensor, PL 11.162 Item 1. Enter dC330 code 011-066, to run the BM tamper 1 motor, MOT11-066. MOT11-066 runs. Y↓N→Go to Flag 2 and Flag 3. Check MOT11-066. Refer to: • GP 10 How to Check a Motor. • P/J554, BM PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM tamper 1 motor, PL 11.162 Item 3. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM tamper 1 home sensor, PL 11.162 Item 1. • BM tamper 1 motor, PL 11.162 Item 3. • BM PWB, PL 11.166 Item 10.

• Code: 311-083-00-171, 311-440-00-171 ... 311-443-00-171
• Description: Paper Pusher RAP 311-083-00-171 The paper pusher motor has stalled. 311-440-00-171 The paper pusher has failed to return to the home, (upper) position. 311-441-00-171 The paper pusher has failed to move from the home, (upper) position. 311-442-00-171 The paper pusher has failed to return to the away, (lower) position. 311-443-00-171 The paper pusher has failed to move from the away, (lower) position.
• Remedy: shows the location of the components. Enter dC330 code 011-083 to run the paper pusher motor, MOT11-083. MOT11-083 runs. Y↓N→Go to Flag 2. Check MOT11-083. Refer to: • GP 10 How to Check a Motor. • P/J202, HVF Control PWB • 311A-171 HVF Power Distribution RAP Install new components as necessary: • Paper pusher motor, PL 11.145 Item 13. • HVF control PWB, PL 11.157 Item 2 Go to Flag 4. Check the stapler gate safety switch, S11-365. Refer to: • GP 13 How to check a switch • P/J304, HVF Control PWB • 311A-171 HVF Power Distribution RAP S11-365 is good. Y↓N→Install new components as necessary: • Sensor assembly, PL 11.145 Item 22. • HVF control PWB PL 11.157 Item 2. Enter dC330 code 011-171. Manually operate the paper pusher upper sensor, Q11-171, The display changes. Y↓N→Go to Flag 1. Check Q11-171. Refer to: • GP 11 How to Check a Sensor. • P/J201, HVF Control PWB • 311A-171 HVF Power Distribution RAP Install new components as necessary: • Paper pusher upper sensor, PL 11.145 Item 16. • HVF control PWB PL 11.157 Item 2 Enter dC330 code 011-173. Manually actuate the paper pusher lower sensor, Q11-173. The display changes. Y↓N→Go to Flag 3. Check Q11-173. Refer to: • GP 11 How to Check a Sensor. • P/J201, HVF Control PWB • 311A-171 HVF Power Distribution RAP Install new components as necessary: • Paper pusher lower sensor, PL 11.145 Item 16. • HVF control PWB PL 11.157 Item 2. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • Paper pusher upper sensor, PL 11.145 Item 22. • Paper pusher lower sensor, PL 11.145 Item 22. • Paper pusher motor, PL 11.145 Item 13. • HVF control PWB, PL 11.157 Item 2. • Stapler gate safety switch, PL 11.145 Item 17.

• Code: 311-100-00-110
• Description: 2K LCSS Paper Entry RAP 311-100-00-110 The leading edge of the sheet is late to the entry sensor.
• Remedy: Lower the paper entry guide assembly, PL 11.14 Item 8, to access the entry sensor. Enter dC330 code 011-100. Actuate the entry sensor, Q11-100. The display changes. Y↓N→Go to Flag 1. Check Q11-100. Refer to: • 311G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J304, 2K LCSS PWB. • 311D-110 2K LCSS Power Distribution RAP. Install new components as necessary: • Entry sensor, PL 11.24 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 5 Final Actions.

• Code: 311-100-00-120
• Description: 1K LCSS Paper Entry RAP 311-100-00-110 The leading edge of the sheet is late to the entry sensor Q11-100.
• Remedy: Check the following: • 1K LCSS PWB DIP switch settings, refer to the 311E-120 1K LCSS PWB DIP Switch Settings RAP. • Ensure the paper tray guides are set to the correct position for the size of paper in the tray. • Check the input guide for damage or wear that could cause paper to jam. • Paper jam in the machine to 1K LCSS paper path. • IOT exit path and feed rolls. • Feeding performance from a paper tray loaded with a new ream of paper.
  . Lower the paper entry guide assembly, PL 11.110 Item 8, to access the entry sensor. Enter dC330, code 011-100 entry sensor, Q11-100. Actuate Q11-100. The display changes. Y↓N→Go to Flag 1. Check Q11-100. Refer to: • 311F-120 1K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J8, 1K LCSS PWB • 311C-120 1K LCSS Power Distribution RAP. Install new components as necessary: • Entry sensor, PL 11.122 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 5 Final Actions.

• Code: 311-100-00-150, 311-101-00-150, 311-158-00-150, 311-163-00-150
• Description: LVF BM Paper Entry RAP 311-100-00-150 The lead edge of the sheet is late to the finisher entry sensor Q11-100. 311-101-00-150 The trail edge of the sheet is late from the finisher entry sensor Q11-100. 311-158-00-150 The lead edge of the sheet is late to the finisher entry sensor Q11-100, when feeding to the booklet maker compiler. 311-163-00-150 The trail edge of the sheet is late from the finisher entry sensor Q11-100, when feeding to the booklet maker compiler.
• Remedy: Check the following: • LVF PWB DIP switch settings, refer to 311F-150 LVF PWB and LVF BM PWB DIP Switch Settings RAP. • Ensure the paper tray guides are set to the correct position for the size of paper in the tray. • Check the paper entry guide for damage or wear that could cause paper to jam. • Paper jam in the machine to LVF BM paper path, ADJ 11.2-150 Machine to LVF BM Alignment. • IOT exit path and feed rolls. • Feeding performance from a paper tray loaded with a new ream of paper.
  Lower the paper entry guide assembly, PL 11.62 Item 7, to access the finisher entry sensor. Enter dC330, code 011-100. Actuate the finisher entry sensor, Q11-100. The display changes. Y↓N→Go to Flag 1. Check Q11-100. Refer to: • GP 11, How to Check a Sensor. • P/J304, LVF PWB. • 311D-150 LVF BM Power Distribution RAP. Repair or install new components as necessary: • Finisher entry sensor, PL 11.74 Item 3. • LVF PWB, PL 11.90 Item 8. Perform SCP 5 Final Actions.

• Code: 311-100-00-171, 311-101-00-171
• Description: HVF Entry Sensor RAP 311-100-00-171 The paper leading edge is late arriving at the entry sensor. 311-101-00-171 The paper trailing edge is late leaving the entry sensor.
• Remedy: Enter dC330 code 011-100. Manually operate the entry sensor, Q11-100. The display changes. Y↓N→Go to Flag 1. Check Q11-100. Refer to: • GP 11 How to Check a Sensor. • P/J101, HVF Control PWB • 311A-171 HVF Power Distribution RAP Install new components as necessary: • Entry sensor, PL 11.156 Item 2. • HVF control PWB, PL 11.157 Item 2. Enter dC330 code 011-000 to run the Transport motor 1, MOT11-000. MOT11-000 runs. Y↓N→Go to Flag 2. Check MOT11-000. Refer to: • GP 10 How to Check a Motor. • P/J102, HVF Control PWB • 311A-171 HVF Power Distribution RAP Install new components as necessary: • Transport motor 1, PL 11.150 Item 2. • HVF control PWB, PL 11.157 Item 2. Check the drive belt on the motor. The drive belt is good. Y↓N→Install a new drive belt, PL 11.150 Item 7. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • Entry sensor, PL 11.156 Item 2. • Transport motor 1, PL 11.150 Item 2. • HVF control PWB, PL 11.157 Item 2. • Check if the HVF module has the W/TAG V-006 modifications installed. If the modifications have not been installed perform ADJ 11.13-171 HVF Performance Improvements W/ TAG V-006.

• Code: 311-110-00-110
• Description: Sheet Late to Hole Punch RAP 311-110-00-110 Sheet late at the punch sensor.
• Remedy: . Enter dC330 code 011-110-00. Actuate the punch sensor, Q11-110. The display changes. Y↓N→Go to Flag 1. Check Q11-110. Refer to: • 311G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J307, 2K LCSS PWB. • 311D-110 2K LCSS Power Distribution RAP Install new components as necessary: • Punch sensor, PL 11.6 Item 7. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 5 Final Actions.

• Code: 311-110-00-150
• Description: LVF BM Sheet Late to Hole Punch RAP 311-110-00-150 Sheet late at the punch sensor.
• Remedy: Check the following: • The LVF PWB DIP switch settings, refer to 311F-150 LVF PWB and LVF BM PWB DIP Switch Settings RAP. • Ensure the paper tray guides are set to the correct position for the size of paper in the tray. • For a paper jam at the entrance to the LVF BM. Check that there is no obstruction that would prevent a sheet from arriving in position for punching, refer to the 311H-150 Copy Damage in the LVF BM RAP. • The punch sensor, Q11-110 for chad debris.
  . Enter dC330, code 011-110. Actuate the punch sensor, Q11-110. The display changes. Y↓N→Go to Flag 1. Check Q11-110. Refer to: • GP 11, How to Check a Sensor. • P/J307, LVF PWB. • 311D-150 LVF BM Power Distribution RAP Repair or install new components as necessary: • Punch sensor, PL 11.54 Item 7. • LVF PWB, PL 11.90 Item 8. Perform SCP 5 Final Actions.