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Display: E-mail Gateway rejected the job because of the addressing information. Job failed.
Description: One or more of the e-mail addresses is incorrect.
Remedy: Send the job again with the correct addresses

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Display: Insert or close tray XX
Description: The specified tray is missing or open.
Remedy: 1. Insert or close the specified tray to continue. 2. You can use the Manual Sensor Test to test the operation of this switch (SW102). In the diagnostic test, this switch is represented by the letter “S.” If the control-panel display shows “S3,” then A4-size media is installed, “S5” indicates that letter-size media is installed, and “S7” indicates that no tray is installed. 3. Replace the media-size detection switch (SW102). 4. Replace the DC controller PCA.

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Display: Install Black Cartridge
Description: The print cartridge has been removed or has been installed incorrectly.
Remedy: 1. Make sure that the print cartridge is firmly seated and that the contact points are clean. 2. Replace the print cartridge. 3. Replace the DC controller PCA. 4. Replace the engine power supply PCA.

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Display: Insufficient memory to load fonts/data <device> - To Continue Touch OK
Description: The MFP does not have enough memory to load the data (for example, fonts or macros) from the location specified.
Remedy: Touch OK to continue without this information. If the message persists, add more memory.

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Display: Jam in Document Feeder
Description: Media is jammed in the document feeder.
Remedy: Clear the jam. If the message persists, make sure that the ADF mylar sheet, the ADF pickup-roller assembly, and the ADF separation pad are installed correctly. If any of these components is dirty or worn, replace the component. The ADF-read motor might be defective. Observe the motor to see if it is rotating or attempting to pull paper through the paper path. You can use the scanner tests (Troubleshooting > Scanner Tests) to test this motor. Run the ADF read motor test and the ADF read motor reverse test. If the motor does not rotate, verify that connector CN103 is seated correctly on the scanner-controller PCA and that the connector on the motor is seated correctly. If the motor is defective, replace the ADF. The ADF paper-present sensor might be defective. Make sure that the sensor flag can move freely. You can use the scanner tests (Troubleshooting > Scanner Tests) to test this sensor. Manually move the flag and observe whether the status changes on the control-panel display. If the status does not change, make sure that the wiring for the sensor is firmly seated. Clean or replace the sensor if necessary.

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Display: Load envelope feeder <type> <size> - To Use Another Tray, Touch OK
Description: The envelope feeder is empty.
Remedy: 1. Load the envelope feeder. 2. Replace the tray 1 sensor lever (PS105). 3. Replace the DC controller PCA.

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