Các lỗi thường gặp

Code :
  • Code: -
  • Display: Load Tray 1 <type> <size>
  • Description: The tray is empty or configured for a different size than the size requested.
  • Remedy: 1. Make sure that the tray is loaded with the media type and size that is indicated. 2. Replace the tray 1 sensor lever (PS105). 3. Replace the DC controller PCA.
  • Code: -
  • Display: Manually feed <type> <size>
  • Description: The specified job requires manual feed from tray 1.
  • Remedy: Load the requested media into tray 1. To override the message, touch OK to use a type and size of media that is available in another tray.
  • Code: -
  • Display: Manually feed output stack Then touch OK to print second sides
  • Description: The first side of a manual duplex job has printed and the MFP is waiting for a user to insert the output stack to complete the second side.
  • Remedy: Insert the printed stack in the input tray, and then touch OK.
  • Code: -
  • Display: Moving solenoid To exit press STOP
  • Description: This message appears during a component test when the component that is moving is a solenoid.
  • Remedy: Touch Stop to exit the test. This problem affects printing, so some scan functions might still be available.
  • Code: -
  • Display: Non HP supply installed Economode disabled
  • Description: A non-HP supply or a refilled HP supply has been installed.
  • Remedy: Follow the instructions in the onscreen dialog box. If you are certain that the print cartridge is a genuine HP print cartridge, make sure that connector J97 on the DC controller PCA is connected. If the problem persists, replace the DC controller PCA.
  • Code: -
  • Display: Order Black Cartridge
  • Description: The number of pages remaining for the print cartridge has reached the low threshold. The MFP was set to stop printing when a supply needs to be ordered.
  • Remedy: Touch OK to continue printing until the print cartridge is out of toner. 1. Install a new print cartridge. 2. If this message appears after you install a new print cartridge, the new print cartridge might be defective. Install a different cartridge. 3. Replace the DC controller PCA. 4. Replace the engine power-supply PCA.
  • Code: -
  • Display: Order document feeder kit
  • Description: This warning message appears one month before the end of life when the maintenance interval has been reached. Printing can continue.
  • Remedy: message, touch OK to return to the Home screen. Then scroll to and touch Resets. Then touch Clear Document Feeder Message.
  • Code: -
  • Display: Order maintenance kit
  • Description: This warning message appears one month before the end of life when the maintenance interval has been reached. Printing can continue.
  • Remedy: Order a maintenance kit. To clear the message, touch OK to return to the Home screen. Then scroll to and touch Resets. Then touch Clear Maintenance Message.
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