• Code: 41.01.00:01
• Description: Electrical PCA failure detected. Substrate input motor internal fault.
• Causes: a. Connector problems b. PSU problems c. Driver problem
• Remedy: 1. Reload substrate to clear the error. 2. Run the input roller (MI) motor calibration/diagnostic test and follow the instructions provided in the test documentation. 3. If the problem persists, call your support representative.

• Code: 41.01.00:01
• Description: Input spindle motor internal fault.
• Causes: a. Connection problem b. Motor problem c. EE problem
• Remedy: 1. Reload the substrate to clear the error. 2. Reboot the printer. 3. Run the input roller (MI) motor calibration/diagnostic test and follow the instructions provided in the test documentation.

• Code: 41.01.00:18
• Description: The input spindle motor’s driving voltage is too high.
• Causes: a. Temporary problem b. Calibration problem c. Motor problem
• Remedy: 1. Reload the substrate to clear the error. 2. Run the input roller (MI) motor calibration/diagnostic test and follow the instructions provided in the test documentation.

• Code: 41.01.00:21
• Description: Input spindle motor overpowered.
• Causes: a. Connection problem b. Substrate jam c. Transmission worn out d. Main roller motor or encoder problem e. EE driver failure
• Remedy: 1. Reload the substrate to clear the error. 2. Run the input roller (MI) motor calibration/diagnostic test and follow the instructions provided in the test documentation.

• Code: 41.01.00:51
• Description: Substrate loading table latch unexpectedly open.
• Causes: a. Latch open b. Sensor failure (two sensors)
• Remedy: 1. Ensure that substrate loading table latches are closed on both sides. 2. Run the substrate path sensor check diagnostic to check which sensor has failed. 3. Replace the sensor.

• Code: 41.01.00:60
• Description: Input spindle motor spinning too fast.
• Causes: a. Encoder problem b. Motor problem
• Remedy: 1. Reload the substrate to clear the error. 2. Run the input roller (MI) motor calibration/diagnostic test and follow the instructions provided in the test documentation.

• Code: 41.01.00:61
• Description: Input spindle not moving.
• Causes: a. Connection problem b. Substrate jam c. Spindle end cap worn out or blocked d. Substrate input transmission problem e. Substrate input motor f. EE driver failure
• Remedy: 1. Reload the substrate to clear the error. 2. Run the input roller (MI) motor calibration/diagnostic test and follow the instructions provided in the test documentation.

• Code: 41.02.00:01
• Description: Electrical PCA failure detected.
• Causes: a. Connector problem b. PSU problem c. Driver problem
• Remedy: 1. Reload the substrate to clear the error and try to print. 2. Check whether the motor fault LED is off. 3. If it is off, call your service representative and replace the electronics.