• Code: 41.02.00:85
• Description: Main roller’s encoder cannot be read.
• Causes: Connections or encoder PCA problem
• Remedy: 1. Run the main roller’s encoder calibration. 2. Replace the analog encoder, code wheel, and PCA, and recalibrate.

• Code: 41.04.00:01
• Description: Electrical PCA failure detected.. Substrate output motor internal fault
• Causes: a. Connector problem b. PSU problem c. Driver problem
• Remedy: 1. Reload the substrate to clear the error. 2. Run output roller (MO) motor calibration/diagnostic test and follow the instructions provided in the test documentation.

• Code: 41.04.00:01
• Description: Output spindle motor internal fault.
• Causes:
• Remedy: 1. Reload the substrate to clear the error. 2. Reboot the printer. 3. Run the output roller (MO) motor calibration/diagnostic test and follow the instructions provided in the test documentation.

• Code: 41.04.00:18
• Description: Output spindle motor’s driving voltage is too high.
• Causes: a. Connection problem b. Substrate jam c. Transmission worn out d. Main roller motor or encoder problem e. EE driver failure
• Remedy: 1. Reload the substrate to clear the error. 2. Run the output roller (MO) motor calibration/diagnostic test and follow the instructions provided in the test documentation.

• Code: 41.04.00:21
• Description: Output spindle motor overpowered.
• Causes: a. Connection problem b. Substrate jam c. Transmission worn out d. Main roller motor or encoder problem e. EE driver failure
• Remedy: 1. Reload the substrate to clear the error. 2. Run the output roller (MO) motor calibration/diagnostic test and follow the instructions provided in the test documentation.

• Code: 41.04.00:51
• Description: Tension roller pinch bar unexpectedly raised.
• Causes: a. Pinch bar raised b. Sensor failure
• Remedy: 1. Ensure that the pinch bar is lowered. 2. Run the substrate path sensor check diagnostic to check that the sensor works correctly. 3. Replace the sensor.

• Code: 41.04.00:60
• Description: Output spindle motor spinning too fast.
• Causes: a. Encoder problem b. Motor problem
• Remedy: 1. Reload the substrate to clear the error. 2. Run the output roller (MO) motor calibration/diagnostic test and follow the instructions provided in the test documentation.

• Code: 41.04.00:61
• Description: Output spindle not moving.
• Causes: a. Connection problem b. Substrate jam c. Spindle end cap worn out or blocked d. Substrate output transmission problem e. Substrate output motor f. EE driver failure
• Remedy: 1. Reload the substrate to clear the error. 2. Run the output roller (MO) motor calibration/diagnostic test and follow the instructions provided in the test documentation.