• Code: 878
• Description: TPM system authentication error
  The system firmware is not authenticated by TPM (security chip).
• Causes: • Incorrect updating for the system firmware • Defective flash ROM on the controller board
• Remedy: 1. Replace the controller board.

• Code: 880
• Description: File format converter error
  The file format converter does not respond.
• Causes: • Defective file format converter
• Remedy: 1. Replace the file format converter.

• Code: 881
• Description: Authentication area error Authentication application error is detected.
• Causes: Error data in an authentication application reaches the management limit.
• Remedy: 1. Turn the main power switch off and on.

• Code: 899
• Description: Software performance error If the processing program shows abnormal performance and the program is abnormally ended, this SC is issued.
• Causes: • Controller board defective • Software defective
• Remedy: 1. Replace the controller board. 2. Turn the main switch off and on. 3. Update the firmware on the controller.

• Code: 900
• Description: Electric counter error
  Abnormal data in the counters.
• Causes: • Defective NVRAM • Defective controller
• Remedy: 1. Check the connection between the NVRAM and controller. 2. Replace the NVRAM. 3. Replace the controller board.

• Code: 910...915
• Description: External Controller Error
• Causes: The external controller alerted the machine about an error.
• Remedy: 1. Please refer to the instructions for the external controller (application).

• Code: 919
• Description: External Controller Error 6
  While EAC (External Application Converter), the conversion module, was operating normally, the receipt of a power line interrupt signal from the FLUTE serial driver was detected, or BREAK signal from the other station was detected.
• Causes: • Power outage at the EFI controller • EFI controller was rebooted • Connection to EFI controller loose
• Remedy: 1. Turn the main power switch off and on.

• Code: 920
• Description: Printer application error
  An error is detected in the printer application program. -00 No response when starting up the PM -01 Timeout error during the PM operation -02 Working memory error -03 Cannot start-up the filtering process -04 Abnormal exit from the filtering process
• Causes: • Defective software • Unexpected hardware resource (e.g., memory shortage)
• Remedy: 1. Software defective; turning on and off the main power switch 2. Insufficient memory; additional memory