• Code: 870
• Description: Address book error
• Causes: • Defective software program • Inconsistencies in the address book data links (device settings / delivery server settings / LDAP settings) • Incorrect encryption setting or encryption key • Temporary removal of the SD card or hard disk. Device configuration not matching the configuration on the application. • Damaged address book data
• Remedy: • Replace the HDD. • Format the address data / configuration data (SP5-846-046). • Initialize the partition for the HDD address book (Turn the main power switch off and on) (SP5-832-006).

• Code: 872
• Description: An error concerning the received e-mail data in the hard disk
  A hard disk error is detected while switching the device on
• Causes: Defective HDD. The device was switched off while the hard disk was being accessed.
• Remedy: • Perform SP5832-007 to format the hard disk. • Replace the HDD

• Code: 873
• Description: An error concerning the transmitted e-mail data in the hard disk
  A hard disk error is detected while switching the device on
• Causes: Defective HDD. The device was switched off while the hard disk was being accessed.
• Remedy: • Perform SP5832-007 to format the hard disk. • Replace the HDD.

• Code: 875
• Description: Delete All error: HDD
• Causes: -01 D hddcheck -i error -02 D Data deletion has failed. • The logical format for the HDD fails. • The deletion of the data in a module has failed.
• Remedy: Turn the main power switch off and on.

• Code: 876
• Description: Log Data Error
• Causes: -01 D Log Data Error 1 An error was detected in the handling of the log data at power on or during machine operation. Damaged log data file in the HDD Initialize the HDD with SP5-832-004. -02 D Log Data Error 2 An error was detected in the handling of the log data at power on or during machine operation. A controller board not installed • Replace or set again the controller board. -03 D Log Data Error 3 An error was detected in the handling of the log data at power on or during machine operation. Invalid log encryption key due to defective NVRAM data • Initialize the HDD with SP5-832-007. -04 D Log Data Error 4 An error was detected in the handling of the log data at power on or during machine operation. • The log data is encrypted, even though the log encryption setting is set to inactive. • The log data is not encrypted, even though the log encryption setting is set to active. Initialize the HDD with SP5-832-004. -05 D Log Data Error 5 An error was detected in the handling of the log data at power on or during the machine operation. • Only the NVRAM was replaced to that of another model. • Only the hard disk was replaced to that of another model. • Reinstall the previous NVRAM. • Reinstall the previous HDD. • Initialize the HDD with SP5-832-004. -99 D Log Data Error 99 An error was detected in the handling of the log data at power on or during machine operation. Other than the above causes
• Remedy:

• Code: 877
• Description: HDD Data Overwrite Security SD card error
  The Data Overwrite Security Unit's function to delete the data one by one is enabled, but the present situation prevents one-by-one data deletion.
• Causes: Defective SD card for Overwrite Security Unit. SD card for Data Overwrite Security Unit is not installed.
• Remedy: • If the SD card is damaged, prepare another SD card for Data Overwrite Security, and then replace the NVRAM on the device. • If the SD card is removed, switch the device off, and then insert a normal SD card for Data Overwrite Security.

• Code: 878
• Description: TPM electronic recognition error
• Causes: -00 The system firmware is not authenticated by TPM. The system hash value registered in the TPM at the machine's system startup does not match that registered in the USB flash drive. • The system module was updated without going through the formal update process. • Incorrect operating of the USB flash. Replace the board. -01 D USB Flash error An error has occurred in the file system in the USB flash drive. The file system of the USB flash drive is damaged. Replace the controller board. -02 D TPM error An error has occurred in the TPM or TPM driver. Defective TPM Replace the controller board. -03 D TCSD error An error has occurred in the TPM software stack. • The TPM software stack cannot be launched. • The file required for the TPM software stack is missing. Replace the controller board.
• Remedy:

• Code: 881-01
• Description: Authentication area error
  This detects a problem with the software.
• Causes: • This is issued due to the accumulation of abnormal authentication data in the software. • This is issued during authentication.
• Remedy: Turn the main power switch off and on.