Code :

Code: A1-1110
Display: Actuator Motor Failure : #A1-1110.
Description: Main BLDC motor does not work normally.
Remedy: 1) Turn off the machine then on. 2) If the problem persists, replace the fuser unit. 3) If the problem persists, replace the Main drive unit.

Code: A1-2110
Display: Actuator Motor Failure #A1-2110.
Description: OPC BLDC motor does not work normally.
Remedy: 1) Turn off the machine then on. 2) If the problem persists, replace the imaging unit. 3) If the problem persists, replace the Main drive unit.

Code: A3-3312
Display: Actuator Sensor Failure #A3-3312
Description: The external temperature sensor has detected the abnormal value.
Remedy: 1) Turn off the machine off then on. 2) Enter the tech mode. Check the output of the temperature sensor. 3) Check the harness connection between the temperature sensor (S1) and the main board. 4) If the harness is OK, check the No.4 pin voltage of the sensor. (Normal range : 0 - 2V) 5) If the value is 3.3V, replace the sensor. 6) If the value is in normal range, replace the main board.

Code: C1-1110
Display: Prepare new toner cartridge.
Description: The remaining toner in cartridge is low.
Remedy: Check the life remaining of the toner cartridge. If its life is at the end, turn the machine off and replace the toner cartridge with new one.

Code: C1-1120, C1-1140
Display: Replace with new toner cartridge. End of life, Replace with new toner cartridge.
Description: The remaining toner in cartridge is empty.
Remedy: Check the life remaining of the toner cartridge. If its life is at the end, turn the machine off and replace the toner cartridge with new one.

Code: C1-1311
Display: Toner Cartridge Failure: #C1-1311. Install toner cartridge again.
Description: The imaging unit does not get enough toner from the toner cartridge.
Remedy: 1) Turn the machine off then on. 2) Remove the toner cartridge. Thoroughly roll the cartridge three or four times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge. 3) Try to print out the sample page more than 20 pages. 4) Check the toner cartridge. • Check if the toner cartridge is installed correctly. • Check if the toner seal is removed perfectly. • Check if the toner supply shutter between the toner cartridge and the imaging unit works normally. 5) Replace the toner cartridge. Print out the sample page. 6) Check if the toner supply motor works normally.

Code: C1-1411
Display: Toner cartridge is not installed. Install the cartridge.
Description: The toner cartridge is not installed properly.
Remedy: 1) Open the front cover. 2) If the toner cartridge is not installed, install it. Try to test the machine again. 3) If the toner cartridge is installed, remove it. Check if the modular jack is contaminated or broken. 4) Clean the modular jack or replace the toner cartridge. 5) If it is OK, check the CN22 harness connection on the main board. 6) If the harness is defective, replace it. 7) Turn the machine off then on. Try to test the machine.

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