• Code: H2-1101
• Display: Jam front of Finisher
• Description: Paper jam in IOT. Or Finisher Diverter operation not well. Or IOT Deflector Damaged. Or Finisher Entrance Sensor not working (Finisher Entrance Sensor Damaged, Harness connection not well, Main Board damaged)
• Remedy: 1) Check Jam Occurrence in IOT. 2) Check IOT Deflector part’s operation. 3) Check the Main Board Harness Connection. 4) Check Finisher’s Entrance operation & harness connection. 5) Referring to H2-1800, Check the Finisher Diverter operation. 6) If the same problem happens after checking 1-5, Replace the Finisher main board. 7) If the same problem happens after checking 6, replace the Finisher harnesses.

• Code: H2-1102
• Display: Jam inside Finisher
• Description: Paper exists covering Finisher Entrance Sensor. Or Finisher Entrance Sensor Damaged or harness connection not well. Or Finisher Main Board damaged
• Remedy: 1) Check if there is a jammed paper inside Finisher. 2) Check the Main Board Harness Connection. 3) Check Finisher Entrance operation & harness connection. 4) If the same problem happens after checking 1-3, Replace the Finisher main board. 5) If the same problem happens after checking 4, replace the Finisher harnesses.

• Code: H2-1200, H2-1300
• Display: Jam inside Finisher Jam exit of Finisher
• Description: IOT Exit Roller grabs the paper. Or Finisher Feeding Motors Stopped. Or Finisher Exit Sensor damaged or harness damaged. Or Finisher Main Board damaged
• Remedy: 1) Check Jam Occurrence in IOT. If the IOT roller is grabbing the paper, it’s IOT fault. 2) Check the Main Board Harness connection. 3) Check Finisher Exit Sensor operation & harness connection. 4) Check Finisher Feeding Entrance Motor harness connection and operation. 5) Check Finisher Feeding Exit Motor Harness connection and operation. 6) If the same problem happens after checking 1-5, Replace the Finisher main board. 7) If the same problem happens after checking 6, replace the Finisher harnesses.

• Code: H2-1302
• Display: Jam exit of Finisher
• Description: Paper exists covering Finisher Exit Sensor. Or Finisher Exit Sensor Damaged or harness connection not well. Or Finisher Main Board damaged
• Remedy: 1) Check if there is a jammed paper on the feeding path of Finisher. 2) Check the Main Board harness connection. 3) Check Finisher Exit sensors’ operation & harness connection. 4) If the same problem happens after checking 1-3, Replace the Finisher main board. 5) If the same problem happens after checking 4, replace the Finisher harnesses.

• Code: H2-1710, H2-1711
• Display: Error: # / Finisher Failure: #. Check finisher
• Description: Front Jogger Home Sensor, Front Jogger Motor harness connection not well or damaged, Main Board damaged.
• Remedy: 1) Check the Main Board Harness Connection. 2) Check the Finisher Front Jogger Home Sensor’s harness connection. 3) Check the Finisher Front Jogger Motor’s Harness Connection and operation. 4) Check if Front jogger part is contaminated. 5) If the same problem happens after checking 1-4, Replace the Finisher main board. 6) If the same problem happens after checking 5, Replace the Finisher harnesses.

• Code: H2-1720, H2-1721
• Display: Error: # / Finisher Failure: #. Check finisher
• Description: Rear Jogger Home Sensor, Rear Jogger Motor harness connection not well or damaged, Main Board damaged.
• Remedy: 1) Check the Main Board Harness Connection. 2) Check the Finisher Rear Jogger Home Sensor’s harness connection. 3) Check the Finisher Rear Jogger Motor’s harness connection and operation. 4) Check if Rear jogger part is contaminated, broken or binding. 5) If the same problem happens after checking 1-4, Replace the Finisher main board. 6) If the same problem happens after checking 5, Replace the Finisher harnesses.

• Code: H2-1730, H2-1731
• Display: Error: # / Finisher Failure: #. Check finisher
• Description: Support Finger Home Sensor, Support Finger Motor harness connection not well or damaged, Main Board damaged.
• Remedy: 1) Check the Main Board Harness Connection. 2) Check the Finisher Support Finger Home Sensor’s Harness Connection. 3) Check the Finisher Support Finger Motor’s Harness Connection and operation. 4) If the same problem happens after checking 1-3, Replace the Finisher main board. 5) If the same problem happens after checking 4, Replace the Finisher harnesses.

• Code: H2-1750, H2-1751
• Display: Error: # / Finisher Failure: #. Check finisher
• Description: Stapler harness connection loose. Or Cartridge set sensors are damaged, Or Main Board is damaged.
• Remedy: NOTE Make sure that the staple strips on top of the stack are complete and flat. Remove any partial strips and any strips that are bent. 1) Check the Main Board Harness Connection. 2) Check the Stapler harness connections. 3) Check if staples are stuck in Stapler Head area and damage of Stapler itself. 4) If the same problem happens after checking 1-3, Replace the Finisher main board. 5) If the same problem happens after checking 4, Replace the Finisher Stapler. 6) If the same problem happens after checking 5, Replace the Finisher harnesses.