Description: Safety Switch Harness connection is loose. Main Board is damaged.
Remedy: 1) Check the Main Board harness connection. 2) Check the Safety Switch harness connection. 3) Check the Safety Unit’s operation. Check the switch is clicked when the Safety Link moves. 4) Check the Safety Unit’s operation using Rear Jogger. The same “switch ON/OFF” operation should be followed. 5) Check the Safety Unit’s operation. When Rear Jogger stands at the position having the Shield and Rear Jogger met, the Safety Switch should be ON. 6) If the same problem happens after checking 1-5, Replace the Finisher main board. 7) If the same problem happens after checking 6, Replace the Finisher harnesses.
Description: Stapler harness connection loose. Or Cartridge set sensors are damaged, Or Main Board is damaged.
Remedy: NOTE Make sure that the staple strips on top of the stack are complete and flat. Remove any partial strips and any strips that are bent. 1) Check the Main Board Harness Connection. 2) Check the Stapler harness connections. 3) Check if staples are stuck in Stapler Head area and damage of Stapler itself. 4) If the same problem happens after checking 1-3, Replace the Finisher main board. 5) If the same problem happens after checking 4, Replace the Finisher Stapler. 6) If the same problem happens after checking 5, Replace the Finisher harnesses.
Description: Stacker Level sensor, Stack Full sensor, Stacker Motor harness connection loose or damaged, Main Board is damaged.
Remedy: 1) Check the Main Board harness connection. 2) Check the Stacker Level Sensor’s harness connection and Actuator’s operation & its Spring behind the wall. 3) Check the Stacker Motor Harness Connection and operation. 4) Check the Stack Full Sensor Connection and operation. 5) If the same problem happens after checking 1-3, Replace the Finisher main board. 6) If the same problem happens after checking 4, replace the Finisher harnesses.
Description: Diverter Motor, Sensor harness connection loose or damaged. Main Board Damaged. IOT’s Deflector damaged.
Remedy: 1) Check the Main Board Harness Connection. 2) Check the IOT’s Deflector operation. 3) Check Diverter sensor harness connection. 4) Diverter Motor Harness Connection and operation. 5) Check if Diverter Unit is not contaminated. 6) If the same problem happens after checking 1-5, Replace the Finisher main board. 7) If the same problem happens after checking 6, replace the Finisher harnesses.
Code: H2-1A20
Display: Finisher door / Open Finisher door is open. Close it
Description: Jam Cover is opened, Jam Cover is not assembled properly or Jam Cover Flag is damaged, Stapler Door is opened, Stapler Door Micro Switch is not assembled properly or Stapler Door Flag is damaged, Harness is damaged. Main Board is damaged, door flag is damaged.
Remedy: 1) Check if the Jam Cover and Stapler door is closed firmly. 2) Check if Mounting Part not damaged - Male part in Finisher - Female part in IOT 3) Check the Main Board harness connection. 4) Check the Stapler Door Switch harness connection. 5) Check if the Stapler Door flag is damaged. 6) Check the Jam Cover Sensor harness connection. 7) Check if the Jam Cover flag is damaged 8) If the same problem happens after checking 1-7, Replace the Finisher main board. 9) If the same problem happens after checking 8, replace the Finisher harnesses.
Code: H2-1A32
Display: Finisher stacker Full / Too much paper in finisher stacker. Remove printed paper
Description: Finisher Full detecting sensor is damaged, harness connection loose or damaged, Main Board is damaged.
Remedy: 1) Check the Stacker Tray’s Full Sensor Connection and check if Flag is damaged - The sensor must not be covered besides the full detecting flag. 2) Check Finisher Main Board Harness Connection. 3) If the same problem happens after checking 1-2, Replace the Finisher main board. 4) If the same problem happens after checking 3, Replace the Finisher harnesses.
Description: Interface Cable Connection not well or Interface Cable(Harness) damaged, Main Board damaged.
Remedy: 1) Check if Mounting Part is not damaged - Male part in Finisher - Female part in IOT 2) Check the Main Board Harness Connection. 3) If the same problem happens after checking 1-2, Replace the Finisher main board. 4) If the same problem happens after checking 3, Replace the Finisher harnesses.
Code: H2-1A62, H2-1A63
Display: Staple Low / Staple cartridge is low. Replace it Staple Empty / Staple cartridge is empty. Replace it
Description: The front cover or the top cover is not securely latched or the transfer belt is not installed.
Remedy: 1) Check if the cartridge exists. 2) Check if the cartridge is inserted firmly. 3) Check if staples in cartridge are in some level. - With such level like the below picture or lower during POPO (Power off power on), The sensor detects it empty. NOTE Make sure that the staple strips on top of the stack are complete and flat. Remove any partial strips and any strips that are bent. 4) Check the Stapler harness connection. 5) Check the Cartridge Set sensors’ operation. 6) Check the Main Board Harness Connection. 7) If the same problem happens after checking 1-6, replace the Finisher main board. 8) If the same problem happens after checking 7, replace the Finisher Stapler. 9) If the same problem happens after checking 8, replace the Finisher harnesses.