Description: Jam at the bridge unit transport sensor 1: The paper does not reach the bridge unit transport sensor 1 after it has passed the exit sensor.
Causes: Bridge unit transport sensor-1 Bridge unit transport entrance motor Bridge unit transport exit motor LGC board DRV board PFC board Roller Transport roller of the bridge unit
Remedy: Bridge unit • Check if there is any paper in the bridge unit and remove it if there is Bridge unit path entrance sensor • Sensor check (Perform the input check: 03-[ALL]OFF/[1]/[B], 03- [SCAN]ON/[3]/[D]) • Connector check • Harness check Transport path switching solenoid-1 • Solenoid check (Perform the output check: 03-275) • Connector check • Harness check Bridge unit transport entrance motor Bridge unit transport exit motor • Motor check (Perform the output check (Bridge unit transport entrance motor): 03-130/180) (Perform the output check (Bridge unit transport exit motor): 03-136) • Connector check • Harness check LGC board • Connector check (CN307) • Board check DRV board • Connector check (CN537, CN539) • Harness check • Board check PFC board • Connector check (CN500, CN515) • Harness check • Board check
Code: E920
Description: Stop jam at the bridge unit transport sensor 1: The trailing edge of the paper does not pass the bridge unit transport sensor 1 after its leading edge has reached the sensor.
Causes: Bridge unit transport sensor-1 Bridge unit transport entrance motor Bridge unit transport exit motor LGC board DRV board PFC board Roller Transport roller of the bridge unit
Remedy: Bridge unit • Check if there is any paper in the bridge unit and remove it if there is Bridge unit path entrance sensor • Sensor check (Perform the input check: 03-[ALL]OFF/[1]/[B], 03- [SCAN]ON/[3]/[D]) • Connector check • Harness check Transport path switching solenoid-1 • Solenoid check (Perform the output check: 03-275) • Connector check • Harness check Bridge unit transport entrance motor Bridge unit transport exit motor • Motor check (Perform the output check (Bridge unit transport entrance motor): 03-130/180) (Perform the output check (Bridge unit transport exit motor): 03-136) • Connector check • Harness check LGC board • Connector check (CN307) • Board check DRV board • Connector check (CN537, CN539) • Harness check • Board check PFC board • Connector check (CN500, CN515) • Harness check • Board check
Code: E930
Description: Jam at the bridge unit transport sensor 2: The trailing edge of the paper does not reach the bridge unit transport sensor 2 after its leading edge has reached the bridge unit transport sensor 1.
Causes: Bridge unit transport sensor-2 LGC board Roller Transport roller of the bridge unit
Remedy: Bridge unit • Check if there is any paper in the bridge unit and remove it if there is Bridge unit path exit sensor • Sensor check (Perform the input check: 03-[ALL]OFF/[1]/[A], 03- [SCAN]ON/[3]/[C]) • Connector check • Harness check Transport path switching solenoid-2 • Solenoid check (Perform the output check: 03-276) • Connector check • Harness check Bridge unit transport exit motor: Normal rotation Bridge unit transport exit motor: Reverse rotation • Motor check (Perform the output check: 03-140/190, 03-142/192) • Connector check • Harness check LGC board • Connector check (CN309) • Board check DRV board • Connector check (CN537, CN539) • Harness check • Board check PFC board • Connector check (CN500, CN515) • Harness check • Board check
Code: E940
Description: Stop jam at the bridge unit transport sensor 2: The trailing edge of the paper does not pass the bridge unit transport sensor 2 after its leading edge has reached the bridge unit transport sensor 2.
Causes: Bridge unit transport sensor-2 LGC board Roller Transport roller of the bridge unit
Remedy: Bridge unit • Check if there is any paper in the bridge unit and remove it if there is Bridge unit path exit sensor • Sensor check (Perform the input check: 03-[ALL]OFF/[1]/[A], 03- [SCAN]ON/[3]/[C]) • Connector check • Harness check Transport path switching solenoid-2 • Solenoid check (Perform the output check: 03-276) • Connector check • Harness check Bridge unit transport exit motor: Normal rotation Bridge unit transport exit motor: Reverse rotation • Motor check (Perform the output check: 03-140/190, 03-142/192) • Connector check • Harness check LGC board • Connector check (CN309) • Board check DRV board • Connector check (CN537, CN539) • Harness check • Board check PFC board • Connector check (CN500, CN515) • Harness check • Board check
Code: E970
Description: Jam not reaching the lower paper exit sensor: Paper transported from the bridge unit does not reach the lower paper exit sensor.
Causes: Lower paper exit sensor Bridge unit transport exit motor PFC board DRV board LGC board Exit roller
Remedy: Lower paper exit sensor • Sensor check (Perform the input check: 03-[COPY]ON/[5]/[G], 03-[ALL]OFF/[4]/[C]) • Connector check • Harness check Bridge unit transport exit motor • Motor check (Perform the output check: 03-136) • Connector check • Harness check PFC board • Connector check (CN500, CN515, CN516) • Board check DRV board • Connector check (CN537, CN539, CN540) • Board check Drive unit, Rollers • Gear check • Roller check LGC board • Connector check (CN309) • Board check
Code: E980
Description: Stop jam at the lower paper exit sensor: Paper transported from the bridge unit does not pass the lower paper exit sensor.
Causes: Lower paper exit sensor exit motor PFC board DRV board LGC board Exit roller
Description: Punching jam: Punching is not performed properly. [MJ-1103/1104 (when MJ-6102 is installed)]
Causes: Punch HP sensor (S4) Punch motor (M3) Punch controller board
Remedy: Finisher, saddle stitcher • Check if there is any paper in the finisher, punch unit or the on the transport path of the equipment. Remove it if there is. Punch HP sensor (S4) • Sensor check • Connector check • Harness check Punch motor (M3) • Motor check • Connector check • Harness check Punch controller board • Connector check • Board check
Code: EA10
Description: Paper transport delay jam: The paper which has passed the relay transport path does not reach the inlet sensor. [MJ-1103/1104]
Causes: Feeding sensor (S22) Transport path switching solenoid (SOL5) Entrance motor (M1) Interface PC board (I/F) Finisher control PC board (FIN)
Remedy: Finisher Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Feeding sensor (S22) Check if there is a disconnection of the connector, incorrect installation or breakage of the feeding sensor (S22). If there is, reinstall the sensor correctly or replace it. Transport path switching solenoid (SOL5) Check that the gap between the transfer guide surface and the upper surface of the flapper tip is in the acceptable range according to the status of the transport path switching solenoid (SOL5) (solenoid OFF: 1.5 to 2.1 mm, solenoid ON: 2.3 to 2.9 mm). If it is not, adjust it. Entrance motor (M1) Check the harness between the entrance motor (M1) and the finisher controller board (CN26). If there is any abnormality, correct it. Interface PC board (I/F) Check the harness between the transport path switching solenoid (SOL5) and the interface PC board (CN6), If there is any abnormality, correct it. • Board check • Connector check (CN5, CN6, CN7) • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN25, CN27) • Board check