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Code :
  • Code: 09-240-00
  • Description: Toner Cartridge Communications Error
  • Causes: Fail to communicate with the Toner Cartridge CRUM. NOTE: Messages are different based on the Toner Fault Count.
  • Remedy: • Cycle system power. • Replace the Toner Cartridge.
    Check the Toner Cartridge CRUM connection. The connection is clean and undamaged. Y↓ N→Cycle system power. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the Toner Cartridge. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Remove the Right Cover and reseat CN2 on the MCU Board. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the MCU Board. Remove the Left Cover and check the toner CRUM harness. The harness is connected and undamaged. Y↓ N→Repair or reconnect the harness. Replace these components in order until the error is corrected. 1. Joint Board, PL 9.15 Item 7 2. MCU Board, PL 3.10 Item 3
  • Code: 09-271-00
  • Description: Clean ID (ADC) Sensor
  • Causes: ADC Sensor is dirty.
  • Remedy: • Remove the Toner and Drum Cartridges and clean the surface of the ADC Sensor • Check for obstructions blocking the ADC Sensor shutter.
    Clean the ADC Sensor using a clean, lint-free cloth or cotton swab. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Follow procedures in 09-210-00, 09-270-00 to correct the ADC Sensor error.
  • Code: 09-290-00
  • Description: Adjusting Image Quality
  • Causes: Automated image quality routine in progress. The printer idles and adjusts process parameters until they fall within established setpoints. Listed are situations where the status message is displayed: • Toner density adjustments (ADC) • Toner mixing at warm-up or ready • Toner supply at warm-up or ready • Adjust internal temperature • Adjust fusing temperature These messages can appear as media type changes while fusing temperature is adjusted to the new media type.
  • Remedy: • Cycle system power. • Allow the automatic process to complete.
    If the printer is unsuccessful in automatically adjusting image quality, an error appears indicating the problem. Use the information above to isolate the problem.
  • Code: 09-300-00
  • Description: Drum Warning
  • Causes: The drum cartridge is near end of life.
  • Remedy: • Check Drum Cartridge life count. Replace if at or near end of life. • Reseat the Drum Cartridge.
    Check the Drum Cartridge life counter. Life count is at or near end of life. Y↓ N→Cycle system power. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the Drum Cartridge. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Remove the Right Cover and reseat CN16 on the MCU Board. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the MCU Board. Replace the Drum Cartridge.
  • Code: 09-400-00
  • Description: Replace Drum Cartridge
  • Causes: The Drum Cartridge has reached end of life.
  • Remedy: • Check Drum Cartridge life count. Replace if at or near end of life.
    Check the Drum Cartridge life counter. Life count is at end of life. Y↓ N→Cycle system power. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the Drum Cartridge. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Remove the Right Cover and reseat CN16 on the MCU Board. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the MCU Board. Replace the Drum Cartridge.
  • Code: 09-500-00
  • Description: Toner Cartridge Not Installed
  • Causes: The toner cartridge is not installed or the CRUM did not properly connect.
  • Remedy: • Cycle system power. • Replace the Toner Cartridge
    Check the Toner Cartridge CRUM connection. The connection is clean and undamaged. Y↓ N→Cycle system power. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the Toner Cartridge. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Remove the Right Cover and reseat CN2 on the MCU Board. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the MCU Board. Remove the Left Cover and check the CRUM harness. The harness is connected and undamaged. Y↓ N→Repair or reconnect the harness. Replace these components in order until the error is corrected. 1. Joint Board, PL 9.15 Item 7 2. MCU Board, PL 3.10 Item 3
  • Code: 09-508-00
  • Description: Waste Toner Cartridge Near Full
  • Causes: Waste Toner Cartridge is near end of life.
  • Remedy: • Replace the Waste Toner Cartridge. • Check for dust or toner blocking the sensor window on the cartridge.
    A replacement Waste Toner Cartridge is included with each new Toner Cartridge. When installing a new Toner Cartridge, install the new Waste Toner Cartridge. When this error occurs, replace both components.
  • Code: 09-589-00
  • Description: Waste Toner Cartridge Full
  • Causes: The Waste Toner Full Sensor indicates the cartridge is full.
  • Remedy: • Replace the Waste Toner and Toner Cartridges. • Check for dust covering the sensor window on the cartridge.
    Replace the Waste Toner and Toner Cartridges. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Remove the Left Cover and check sensor harness connections and condition. The harness is clean, connected and undamaged. Y↓ N→Repair or reconnect the harness. Remove the Right Cover and reseat CN2 on the MCU Board. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. Waste Toner Full Sensor, PL 9.15 Item 5 2. Joint Board, PL 9.15 Item 7 3. MCU Board, PL 3.10 Item 3
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