Causes: Fail to communicate with the Toner Cartridge CRUM. NOTE: Messages are different based on the Toner Fault Count.
Remedy: • Cycle system power. • Replace the Toner Cartridge. Check the Toner Cartridge CRUM connection. The connection is clean and undamaged. Y↓ N→Cycle system power. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the Toner Cartridge. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Remove the Right Cover and reseat CN2 on the MCU Board. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the MCU Board. Remove the Left Cover and check the toner CRUM harness. The harness is connected and undamaged. Y↓ N→Repair or reconnect the harness. Replace these components in order until the error is corrected. 1. Joint Board, PL 9.15 Item 7 2. MCU Board, PL 3.10 Item 3
Code: 09-271-00
Description: Clean ID (ADC) Sensor
Causes: ADC Sensor is dirty.
Remedy: • Remove the Toner and Drum Cartridges and clean the surface of the ADC Sensor • Check for obstructions blocking the ADC Sensor shutter. Clean the ADC Sensor using a clean, lint-free cloth or cotton swab. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Follow procedures in 09-210-00, 09-270-00 to correct the ADC Sensor error.
Code: 09-290-00
Description: Adjusting Image Quality
Causes: Automated image quality routine in progress. The printer idles and adjusts process parameters until they fall within established setpoints. Listed are situations where the status message is displayed: • Toner density adjustments (ADC) • Toner mixing at warm-up or ready • Toner supply at warm-up or ready • Adjust internal temperature • Adjust fusing temperature These messages can appear as media type changes while fusing temperature is adjusted to the new media type.
Remedy: • Cycle system power. • Allow the automatic process to complete. If the printer is unsuccessful in automatically adjusting image quality, an error appears indicating the problem. Use the information above to isolate the problem.
Code: 09-300-00
Description: Drum Warning
Causes: The drum cartridge is near end of life.
Remedy: • Check Drum Cartridge life count. Replace if at or near end of life. • Reseat the Drum Cartridge. Check the Drum Cartridge life counter. Life count is at or near end of life. Y↓ N→Cycle system power. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the Drum Cartridge. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Remove the Right Cover and reseat CN16 on the MCU Board. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the MCU Board. Replace the Drum Cartridge.
Code: 09-400-00
Description: Replace Drum Cartridge
Causes: The Drum Cartridge has reached end of life.
Remedy: • Check Drum Cartridge life count. Replace if at or near end of life. Check the Drum Cartridge life counter. Life count is at end of life. Y↓ N→Cycle system power. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the Drum Cartridge. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Remove the Right Cover and reseat CN16 on the MCU Board. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the MCU Board. Replace the Drum Cartridge.
Code: 09-500-00
Description: Toner Cartridge Not Installed
Causes: The toner cartridge is not installed or the CRUM did not properly connect.
Remedy: • Cycle system power. • Replace the Toner Cartridge Check the Toner Cartridge CRUM connection. The connection is clean and undamaged. Y↓ N→Cycle system power. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the Toner Cartridge. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Remove the Right Cover and reseat CN2 on the MCU Board. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace the MCU Board. Remove the Left Cover and check the CRUM harness. The harness is connected and undamaged. Y↓ N→Repair or reconnect the harness. Replace these components in order until the error is corrected. 1. Joint Board, PL 9.15 Item 7 2. MCU Board, PL 3.10 Item 3
Code: 09-508-00
Description: Waste Toner Cartridge Near Full
Causes: Waste Toner Cartridge is near end of life.
Remedy: • Replace the Waste Toner Cartridge. • Check for dust or toner blocking the sensor window on the cartridge. A replacement Waste Toner Cartridge is included with each new Toner Cartridge. When installing a new Toner Cartridge, install the new Waste Toner Cartridge. When this error occurs, replace both components.
Code: 09-589-00
Description: Waste Toner Cartridge Full
Causes: The Waste Toner Full Sensor indicates the cartridge is full.
Remedy: • Replace the Waste Toner and Toner Cartridges. • Check for dust covering the sensor window on the cartridge. Replace the Waste Toner and Toner Cartridges. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Remove the Left Cover and check sensor harness connections and condition. The harness is clean, connected and undamaged. Y↓ N→Repair or reconnect the harness. Remove the Right Cover and reseat CN2 on the MCU Board. The error message is displayed. Y↓ N→Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. Waste Toner Full Sensor, PL 9.15 Item 5 2. Joint Board, PL 9.15 Item 7 3. MCU Board, PL 3.10 Item 3