• Code: 08-110-00
• Description: Feed Motor Failure
• Causes: The Feed Drive Assembly failed to rotate.
• Remedy: • Check all interlocks. • Check for obstructions blocking motor rotation.
  Cycle system power. The error message is displayed. Y↓ N→Complete. Select dC330 code 08-920 to test the Feed Drive. The Feed Drive Assembly rotates (on/ off). Y↓ N→Remove the Right Cover and reseat CN12 on the MCU Board, then retest. The Feed Drive Assembly rotates. Y↓ N→Manually rotate the feed motor. The motor rotates freely. Y↓ N→Check for obstructions in the media path. If no obstructions are present, replace the Feed Drive Assembly. Replace the Feed Drive Assembly. Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. MCU Board, PL 3.10 Item 3 2. HVPS, PL 1.10 Item 1

• Code: 08-200-00
• Description: Jam in Tray 2
• Causes: Media remains in the Tray 2 Pick-up Assembly.
• Remedy: 1. Check media condition. 2. Check for obstructions in the media path.
  Check the Nudger, Feed and Separator Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓ N→Clean or replace the rollers. Check for obstructions or debris in the media path. The media path is clear. Y↓ N→Clear the media path of obstructions or debris. Select dC330 code 08-100 to test the Take Away Sensor. The sensor signal changes (high/ low). Y↓ N→Remove the Right Cover and reseat CN12 on the MCU Board, then retest. The sensor signal changes. Y↓ N→Replace the sensor. Reassemble and perform SCP 6 Final Actions. Select dC330 code 08-820 to test the Feed Clutch. The clutch is engaged (on/off). Y↓ N→Remove the Right Cover and reseat CN12 on the MCU Board, then retest. The clutch is engaged. Y↓ N→Replace the Feed Clutch. Reassemble and perform SCP 6 Final Actions. Select dC330 code 08-920 to test the Feed Drive Assembly. The Feed Drive Assembly rotates (on/off). Y↓ N→Remove the Right Cover and reseat CN12 on the MCU Board, then retest. The Feed Drive Assembly rotates. Y↓ N→Replace the Feed Drive Assembly. Reassemble and perform SCP 6 Final Actions. Replace the MCU Board.

• Code: 08-300-00
• Description: Jam in Tray 3
• Causes: Media remains in the Tray 3 Pick-up Assembly.
• Remedy: 1. Check media condition. 2. Check for obstructions in the media path. 3. Check for worn or damaged rollers.
  Check the Nudger, Feed, and Separator Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓ N→Clean or replace the rollers. Check for obstructions or debris in the media path. The media path is clear. Y↓ N→Clear the media path of obstructions or debris. Check Tray 3 Pick Assembly (PL 8.20 Item 17) motion. Pick assembly motion is good. Y↓ N→Repair improper Pick-up Assembly motion. Select dC330 code 08-300 to test the Take Away Sensor. The sensor signal changes (high/ low). Y↓ N→Remove the Right Cover and reseat CN3 on the Feeder Board, then retest. The sensor signal changes. Y↓ N→Replace the sensor. Reassemble and perform SCP 6 Final Actions. Select dC330 code 08-830 to test the Feed Clutch. The clutch is engaged (on/off). Y↓ N→Remove the Right Cover and reseat CN9 on the Feeder Board, then retest. The clutch is engaged. Y↓ N→Replace the Feed Clutch. Reassemble and perform SCP 6 Final Actions. Select dC330 code 08-930 to test the Feed Drive. The Feed Drive Assembly rotates (on/ off). Y↓ N→Remove the Right Cover and reseat CN7 on the Feeder Board, then retest. The Feed Drive Assembly rotates. Y↓ N→Replace the Feed Drive Assembly. Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. Feed Assembly, PL 8.40 Item 10 2. Pick Assembly, PL 8.20 Item 17

• Code: 08-400-00
• Description: Jam in Tray 4
• Causes: Media remains in the Tray 4 Pick-up Assembly.
• Remedy: 1. Check media condition. 2. Check for obstructions in the media path. 3. Check for worn or damaged rollers.
  Check the Nudger, Feed, and Separator Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓ N→Clean or replace the rollers. Check for obstructions or debris in the media path. The media path is clear. Y↓ N→Clear the media path of obstructions or debris. Check Tray 3 Pick Assembly (PL 8.20 Item 17) motion. Pick assembly motion is good. Y↓ N→Repair improper pick assembly motion. Select dC330 code 08-400 to test the Take Away Sensor. The sensor signal changes (high/ low). Y↓ N→Remove the Right Cover and reseat CN3 on the Feeder Board, then retest. The sensor signal changes. Y↓ N→Replace the sensor. Reassemble and perform SCP 6 Final Actions. Select dC330 code 08-840 to test the Feed Clutch. The clutch is engaged (on/off). Y↓ N→Remove the Right Cover and reseat CN9 on the Feeder Board, then retest. The clutch is engaged. Y↓ N→Replace the Feed Clutch. Reassemble and perform SCP 6 Final Actions. Select dC330 code 08-940 to test the Feed Drive. The Feed Drive Assembly rotates (on/ off). Y↓ N→Remove the Right Cover and reseat CN7 on the Feeder Board, then retest. The Feed Drive Assembly rotates. Y↓ N→Replace the Feed Drive Assembly. Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. Feed Assembly, PL 8.40 Item 10 2. Pick Assembly, PL 8.20 Item 17

• Code: 08-450-00
• Description: Jam in Tray 5
• Causes: Media remains in the Tray 5 Pick Assembly.
• Remedy: 1. Check media condition. 2. Check for obstructions in the media path. 3. Check for worn or damaged rollers.
  Check the Nudger, Feed, and Separator Rollers for excessive wear or contamination. The rollers are undamaged and clean. Y↓ N→Clean or replace the rollers. Check for obstructions or debris in the media path. The media path is clear. Y↓ N→Clear the media path of obstructions or debris. Check the Pick Assembly (PL 8.20 Item 17) motion. Pick assembly motion is good. Y↓ N→Repair improper pick assembly motion. Select dC330 code 08-550 to test the Take Away Sensor. The sensor signal changes (high/ low). Y↓ N→Remove the Right Cover and reseat CN3 on the Feeder Board, then retest. The sensor signal changes. Y↓ N→Replace the sensor. Reassemble and perform SCP 6 Final Actions. Select dC330 code 08-855 to test the Feed Clutch. The clutch is engaged (on/off). Y↓ N→Remove the Right Cover and reseat CN9 on the Feeder Board, then retest. The clutch is engaged. Y↓ N→Replace the Feed Clutch. Reassemble and perform SCP 6 Final Actions. Select dC330 code 08-950 to test the Feed Drive. The Feed Drive Assembly rotates (on/ off). Y↓ N→Remove the Right Cover and reseat CN7 on the Feeder Board, then retest. The Feed Drive Assembly rotates. Y↓ N→Replace the Feed Drive Assembly. Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. Feed Assembly, PL 8.40 Item 10 2. Pick Assembly, PL 8.20 Item 17

• Code: 08-500-00
• Description: Jam 2 in Fuser Exit
• Causes: Media remains in the Fuser exit.
• Remedy: • Check the media. • Check for obstructions in the media path. • Check Fuser installation and condition.
  Check the Fuser Gear for damage. The gear is undamaged. Y↓ N→Replace the Fuser Gear. Check the Fuser Heat and Pressure rollers. The rollers rotate freely and are clean Y↓ N→Replace Fuser components as needed to restore proper operation: • Heat Roller and Bearings, PL 10.11 Item 12 • Pressure Roller and Bearings, PL 10.11 Item 3 • Fuser Gear, PL 10.11 Item 14 Select dC330 code 10-400 to test the Fuser Drive Assembly. The Fuser Drive Assembly rotates (on/off). Y↓ N→Remove the Right Cover and reseat CN5 on the MCU Board, then retest. The Fuser Drive Assembly rotates. Y↓ N→Replace the Fuser Drive Assembly. Reassemble and perform SCP 6 Final Actions. Refer to WD 8and select dC330 code 10-900 to test the Fuser Release Drive. The Fuser Release Drive rotates (on/off). Y↓ N→Remove the Left Cover and reseat CN1 on the Joint Board, then retest. The Fuser Release Drive rotates. Y↓ N→Replace the Fuser Release Drive. Reassemble and perform SCP 6 Final Actions. Y↓ N→Remove the Right Cover and reseat CN5 on the MCU Board. The exit rollers rotate. Y↓ N→Replace the Exit Drive Assembly. Reassemble and perform SCP 6 Final Actions. Replace these components in order until the error is corrected. 1. Fuser, PL 10.10 Item 1 (110V) PL 10.10 Item 2 (220V) 2. MCU Board, PL 3.10 Item 3

• Code: 08-600-00
• Description: Jam 0 in Duplex Unit
• Causes: Media jam at the rear of the Duplex Unit.
• Remedy: 1. Check media condition. 2. Check the Rear Door latch. 3. Check for obstructions in the media path.
  Check the Duplex Unit transport components for damage or excessive wear. The rollers are undamaged and clean. Y↓ N→Clean or replace the Duplex Unit, PL 10.25 Item 26. Check for obstructions or debris in the media path. The media path is clear. Y↓ N→Clear the media path of obstructions or debris. Check the Fuser thumbscrews. The Fuser thumbscrews are tight. Y↓ N→Tighten the thumbscrews Check the condition of the Duplex Unit Timing Belt, PL 10.25 Item 11. The belt is undamaged. Y↓ N→Replace the Timing Belt. Check the exit gate and duplex roller. The exit gate and duplex roller move freely. Y↓ N→Replace the Exit Assembly. Select dC330 code 04-230 to test the Duplex Drive Assembly. The Duplex Drive Assembly rotates (on/off). Y↓ N→Remove the Right Cover and reseat CN11 on the MCU Board, then retest. The Duplex Drive Assembly rotates. Y↓ N→Replace the Duplex Drive Assembly. Reassemble and perform SCP 6 Final Actions. Replace the MCU Board.

• Code: 08-610-00
• Description: Jam 1 in Duplex Unit
• Causes: Media jam at the front of the Duplex Unit.
• Remedy: 1. Check media condition. 2. Check the position of the Duplex Unit media size switch.
  Check the Duplex Unit transport components for damage or excessive wear. The rollers are undamaged and clean. Y↓ N→Clean or replace the Duplex Unit, PL 10.25 Item 26. Check for obstructions or debris in the media path. The media path is clear. Y↓ N→Clear the media path of obstructions or debris. Check the condition of the Duplex Unit Timing Belt, PL 10.25 Item 11. The belt is undamaged. Y↓ N→Replace the Timing Belt. Select dC330 code 08-700 to test the Duplex Feed Sensor. The sensor signal changes (high/low). Y↓ N→Remove the Right Cover and reseat CN12 on the MCU Board, then retest. The sensor signal changes. Y↓ N→Replace the sensor, PL 8.15 Item 19. Reassemble and perform SCP 6 Final Actions. Select dC330 code 04-230 to test the Duplex Drive Assembly. The Duplex Drive Assembly rotates in both directions. Y↓ N→Remove the Right Cover and reseat CN11 on the MCU Board, then retest. The Duplex Drive Assembly rotates. Y↓ N→Replace the Duplex Drive Assembly. Reassemble and perform SCP 6 Final Actions. Replace the MCU Board.