Description: Non-Xerox Print Cartridge Error (Yellow/Magenta/Cyan/Black) The Print Cartridge CRUM ID error indicates that a non-Xerox Print Cartridge is installed. The following troubleshooting procedure applies to these errors. • Chain Link 093-926: Non-Xerox Toner, Invalid Black
Remedy: 1 1. Check the Print Cartridge for correct installation. 2. Is the Print Cartridge correctly installed? Go to step 3. Reinstall the Print Cartridge. 2 Does the error still occur? Go to step 3. Complete. 3 Reseat the Print Cartridge. Does the error still occur? Go to step 4. Complete. 4 1. Replace the Print Cartridge. 2. Does the error still occur? Replace the MCU Board. Complete.
Code: 093-930 ... 093-933
Description: Replace Print Cartridge (Yellow/Magenta/Cyan/Black) The Print Cartridge (Yellow/Magenta,/Cyan/Black) has reached its end of life. The following troubleshooting procedure applies to these errors. • Chain Link 093-930: Replace Yellow Cartridge • Chain Link 093-931: Replace Magenta Cartridge • Chain Link 093-932: Replace Cyan Cartridge • Chain Link 093-933: Replace Black Cartridge
Remedy: 1 1. Check the Print Cartridge for correct installation. 2. Is the Print Cartridge correctly installed? Go to step 3. Reseat the Print Cartridge. Go to step 2. 2 Does the error still occur? Go to step 3. Complete. 3 1. Replace the Print Cartridge. 2. Does the error still occur? Replace the MCU Board. Complete.
Code: 093-935 ... 093-938
Description: Empty Print Cartridge (Yellow/Magenta/Cyan/Black) The Print Cartridge has reached its end of life. The following troubleshooting procedure applies to these errors. • Chain Link 093-935: Replace Yellow Cartridge • Chain Link 093-936: Replace Magenta Cartridge • Chain Link 093-937: Replace Cyan Cartridge • Chain Link 093-938: Replace Black Cartridge
Remedy: 1 1. Check the Print Cartridge for correct installation. 2. Is the Print Cartridge correctly installed? Go to step 3. Reseat the Print Cartridge. Go to step 2. 2 Does the error still occur? Go to step 3. Complete. 3 1. Replace the Print Cartridge. 2. Does the error still occur? Replace the MCU Board. Complete.
Code: 093-950 ... 093-952
Description: Print Cartridge CRUM Error (Yellow/Magenta/Cyan/Black) The Print Cartridge CRUM communication is detected. The following troubleshooting procedure applies to these errors. • Chain Link 093-950: Yellow CRUM Error • Chain Link 093-951: Magenta CRUM Error • Chain Link 093-952: Cyan CRUM Error
Remedy: 1 1. Check the Print Cartridge(s) for correct installation. 2. Is the Print Cartridge(s) correctly installed? Go to step 3. Reseat the Print Cartridge(s). Go to step 2. 2 Does the error still occur when the printer is turned On? Go to step 4. Complete. 3 Is the Print Cartridge a Xerox Print Cartridge? Go to step 5. Install a Xerox Print Cartridge. 4 1. Check the CRUM Connector for correct installation. 2. Is the connector securely connected? Go to step 5. Reseat the CRUM Connector. Go to step 5. 5 1. Check the wiring harness connector(s) between the CRUM Connector and the MCU Board. • Yellow: P/J31 and P/J311 • Magenta: P/J31 and P/J312 • Cyan: P/J31 and P/J313 • Black: P/J31 and P/J314 2. Is the connector(s) securely connected? Go to step 6. Reconnect the connector(s). Go to step 6. 6 Check the CRUM Harness for continuity. 1. Disconnect the wiring harnesses from the Connector CRUM and MCU Board. • Yellow: P/J31 and P/J311 • Magenta: P/J31 and P/J312 • Cyan: P/J31 and P/J313 • Black: P/J31 and P/J314 2. Check continuity between P/J connectors: • Yellow: P/J31 <=> P/J311 • Magenta: P/J31 <=> P/J312 • Cyan: P/J31 <=> P/J313 • Black: P/J31 <=> P/J314 Go to step 7. Replace the CRUM Harness. 7 Check the CRUM Connector for damages. Is the CRUM Connector damaged? Replace the CRUM Connector. Go to step 8. 8 1. Replace the CRUM Connector. 2. Does the error still occur when the printer is turned On? Go to step 9. Complete. 9 1. Replace the Print Cartridge. 2. Does the error still occur? Replace the MCU Board. Complete.
Code: 093-960 ... 093-962
Description: Non-Xerox Print Cartridge Error (Yellow/Magenta/Cyan/Black) The Print Cartridge CRUM ID error indicates that a non-Xerox Print Cartridge is installed. The following troubleshooting procedure applies to these errors. • Chain Link 093-960: Non-Xerox Toner, Invalid Yellow • Chain Link 093-961: Non-Xerox Toner, Invalid Magenta • Chain Link 093-962: Non-Xerox Toner, Invalid Cyan
Remedy: 1 1. Check the Print Cartridge for correct installation. 2. Is the Print Cartridge correctly installed? Go to step 3. Reinstall the Print Cartridge. 2 Does the error still occur? Go to step 3. Complete. 3 Reseat the Print Cartridge. Does the error still occur? Go to step 4. Complete. 4 1. Replace the Print Cartridge. 2. Does the error still occur? Replace the MCU Board. Complete.
Code: 093-970 ... 093-973
Description: Insert Print Cartridge (Yellow/Cyan/Magenta/Black) The printer does not detect the Print Cartridge. The following troubleshooting procedure applies to these errors. • Chain Link 093-970: Insert Yellow Cartridge • Chain Link 093-971: Insert Magenta Cartridge • Chain Link 093-972: Insert Cyan Cartridge • Chain Link 093-973: Insert Black Cartridge
Remedy: 1 1. Check the Print Cartridge for correct installation. 2. Is the Print Cartridge correctly installed? Go to step 3. Reseat the Print Cartridge 2 Does the error still occur? Go to step 3. Complete. 3 1. Replace the Print Cartridge. 2. Does the error still occur? Go to step 4. Complete. 4 1. Perform the CRU Sensor test: Service Mode > Printer Diag > Engine Diag > Sensor Test > CRU Sensor. • Yellow CRU Sensor • Magenta CRU Sensor • Black CRU Sensor • Cyan CRU Sensor 2. Does the number on the Control Panel increase by 1 when the Print Cartridge is reseated? Replace the MCU Board. Go to step 5. 5 1. Check the Toner Sensor wiring harness connectors between the Print Cartridge Sensor and the MCU Board. • Yellow: P/J19 and P/J191 • Magenta: P/J19 and P/J192 • Black: P/J19 and P/J193 • Cyan: P/J19 and P/J194 2. Are the connectors securely connected? Go to step 6. Reconnect the connectors. Go to step 6. 6 Does the error still occur? Go to step 7. Complete. 7 Check the Toner Sensor Harness for continuity. 1. Disconnect P/J Harnesses from the MCU Board and the Print Cartridge Sensor. • Yellow: P/J19 and P/J191 • Magenta: P/J19 and P/J192 • Black: P/J19 and P/J193 • Cyan: P/J19 and P/J194 2. Check continuity between P/J connectors: • Yellow: P/J19 <=> P/J191 • Magenta: P/J19 <=> P/J192 • Black: P/J19 <=> P/J193 • Cyan: P/J19 <=> P/J194 Go to step 8. Replace the Toner Sensor Harness. 8 Check the Print Cartridge Sensor signal. 1. Disconnect P/J19 from the MCU Board. 2. Is there +3.3 V across the Toner Sensor Harness? • Yellow: J19-1 pin <=> J19-2 pin • Magenta: J19-4 pin <=> J19-5 pin • Black: J19-7 pin <=> J19-8 pin • Cyan: J19-10 pin <=> J19-11 pin Go to step 9. Replace the MCU Board. 9 Check the Print Cartridge Sensor for operation. 1. Measure the voltage across: • Ground <=> P/J19-3 pin (Yellow) • Ground <=> P/J19-6 pin (Magenta) • Ground <=> P/J19-9 pin (Black) • Ground <=> P/J19-12 pin (Cyan) 2. Does the voltage change when the paper is inserted into the sensor detecting point? Replace the MCU Board. Replace the Print Cartridge Sensor: • Black • Yellow/ Magenta/Cyan
Code: 094-330
Description: Transfer Unit CRUM Error The Transfer Unit CRUM ID error is detected. The following troubleshooting procedure applies to this error.
Causes: • Transfer Unit, PL4.1.1 • MCU Board, PL9.2.13
Remedy: 1 1. Check the Transfer Unit for correct installation. 2. Is the Transfer Unit correctly installed? Go to step 3. Reseat the Transfer Unit. Go to step 2. 2 Does the error still occur when the printer is turned On? Go to step 3. Complete. 3 1. Replace the Transfer Unit. 2. Does the error still occur when the printer is turned On? Replace the MCU Board. Complete.
Code: 094-422
Description: Ready Transfer Unit Life The Transfer Unit is near or has reached its end of life. The following troubleshooting procedure applies to this error.
Causes: • Transfer Unit, PL4.1.1 • MCU Board, PL9.2.13
Remedy: 1 1. Check the Transfer Unit life using CentreWare IS. 2. Does the Level show 0%? Replace the Transfer Unit. Go to step 2. 2 Does the error still occur when the printer is turned On? Replace the MCU Board. Complete.
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PC- Laptop - Điện thoại
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