• Code: 016-610
• Description: Control Panel Language Set Unsupported The Control Panel does not support the language. The following troubleshooting procedure applies to this error.
• Causes: • MCU Board, PL9.2.13
• Remedy: 1 1. Turn the printer power Off and back On. 2. Does the error still occur? Replace the MCU Board. Complete.

• Code: 016-611
• Description: Engine Model Mismatch Printer Engine model does not match. The following troubleshooting procedure applies to this error.
• Causes: • MCU Board, PL9.2.13
• Remedy: 1 1. Turn the printer power Off and back On. 2. Does the error still occur? Replace the MCU Board. Complete.

• Code: 016-718, 016-982
• Description: Out of Memory/Hard Drive Full The printer memory is full and cannot continue to print. Print job requires additional memory. The following troubleshooting procedure applies to these errors. • Chain Link 016-718: Out of memory • Chain Link 016-982: Hard Drive Full (Disk Full)
• Causes: • Image Processor Board, PL9.1.20 • Memory Card (Option), PL9.1.22
• Remedy: 1 1. Check the required memory for the print job. 2. Print a small size file (example as a Windows test print). 3. Does the error still occur? Go to step 2. Add memory card or separate the print job. 2 1. Reseat the memory card. 2. Does the error still occur? Go to step 3. Complete. 3 1. Check the memory card capacity. Print the printer Configuration Page: System > Information Pages > Configuration. 2.Does the memory meet the print job requirements? Go to step 4. Replace the Image Processor Board. 4 1. Replace the memory card. 2. Does the error still occur? Replace the Image Processor Board. Complete.

• Code: 016-720
• Description: PDL Error PDL Error has occurred. The following troubleshooting procedure applies to this error.
• Causes: • Image Processor Board, PL9.1.20
• Remedy: 1 Check the print job. 1. Print a small print job (example as a Windows test print). 2. Does the error still occur? Go to step 2. Complete. 2 1. Reseat the Image Processor Board. 2. Does the error still occur? Replace the Image Processor Board. Complete.

• Code: 016-737
• Description: Format Error The format is invalid. The following troubleshooting procedure applies to this error.
• Causes: • Image Processor Board, PL9.1.20
• Remedy: 1 1. Check the printer firmware. 2. Does the firmware have the correct version? Go to step 2. Update the firmware. 2 1. Check the Image Processor Board for correct installation. Reseat the Image Processor Board. 2. Does the error still occur? Replace the Image Processor Board. Complete.

• Code: 016-738
• Description: MPC Error MPC download has failed to start MPC download. The following troubleshooting procedure applies to this error.
• Causes: • Image Processor Board, PL9.1.20 • Multi-Protocol Network Card (Option), PL9.1.23
• Remedy: 1 1. Check the Multi-Protocol Network Card (MPC) for correct installation. 2. Is the MPC installed on the Image Processor Board? Go to step 2. Install the MPC. Go to step 2. 2 1. Check the firmware for the MPC. 2. Does the firmware have the correct version? Go to step 3. Update the firmware. 3 1. Check the MPC for correct installation. Reseat the MPC. 2. Does the error still occur after the firmware has been updated? Go to step 4. Complete. 4 1. Check the Image Processor Board for correct installation. Reseat the Image Processor Board. 2. Does the error still occur after the firmware has been updated? Go to step 5. Complete. 5 1. Replace the MPC. 2. Does the error still occur when the printer is turned On? Replace the Image Processor Board. Complete.

• Code: 016-739
• Description: Reseat MPC Error MPC download was attempted without MPC installed. The following troubleshooting procedure applies to this error.
• Causes: • Image Processor Board, PL9.1.20 • Multi-Protocol Network Card (Option), PL9.1.23
• Remedy: 1 1. Check the Multi-Protocol Network Card (MPC) for correct installation. 2. Is the MPC installed on the Image Processor Board? Go to step 2. Install the MPC. Go to step 2. 2 1. Check the firmware for the MPC. 2. Does the firmware have the correct version? Go to step 3. Update the firmware. 3 1. Check the MPC for correct installation. Reseat the MPC. 2. Does the error still occur after the firmware has been updated? Go to step 4. Complete. 4 1. Check the Image Processor Board for correct installation. Reseat the Image Processor Board. 2. Does the error still occur after the firmware has been updated? Go to step 5. Complete. 5 1. Replace the MPC. 2. Does the error still occur when the printer is turned On? Replace the Image Processor Board. Complete.

• Code: 016-740
• Description: MPC Communication Error Communication error has occurred between the MPC and the Controller during download. The following troubleshooting procedure applies to this error.
• Causes: • Image Processor Board, PL9.1.20 • Multi-Protocol Network Card (Option), PL9.1.23
• Remedy: 1 1. Check the Multi-Protocol Network Card (MPC) for correct installation. 2. Is the MPC installed on the Image Processor Board? Go to step 2. Install the MPC. Go to step 2. 2 1. Check the printer firmware. 2. Does the firmware have the correct version? Go to step 3. Update the firmware. 3 1. Check the MPC for correct installation. Reseat the MPC. 2. Does the error still occur after the firmware has been updated? Go to step 4. Complete. 4 1. Check the Image Processor Board for correct installation. Reseat the Image Processor Board. 2. Does the error still occur after the firmware has been updated? Go to step 5. Complete. 5 1. Replace the MPC. 2. Does the error still occur when the printer is turned On? Replace the Image Processor Board. Complete.