Code :

Code: 094-910
Description: Insert Transfer Unit The printer does not detect the Transfer Unit. The following troubleshooting procedure applies to this error.
Causes: • Transfer Unit, PL4.1.1 • MCU Board, PL9.1.20 • Front Cover Harness, PL1.2.11 • Right Side Harness, PL10.1.15
Remedy: 1 Is the Transfer Unit installed correctly? Go to step 2. Reseat the Transfer Unit. 2 Does the error still occur? Go to step 3. Complete. 3 1. Check the wiring harness connectors P/ J27, P/J272, and P/J2721 between the MCU Board and the Transfer Unit. 2. Are the connectors securely connected? Go to step 4. Reconnect the connectors. 4 Check the Right Side Harness for continuity. 1. Disconnect P/J27 from the MCU Board. 2. Disconnect P/J272 from the Front Cover Harness. 3. Check continuity between P/J27 <=> P/ J272. Go to step 5. Replace the Right Side Harness. 5 Check the Front Cover Harness for continuity. 1. Disconnect P/J272 from the Right Side Harness. 2. Disconnect P/J2721 from the Transfer Unit. 3. Check continuity between P/J272 <=> P/ J2721. Go to step 6. Replace the Front Cover Harness. 6 1. Replace the Transfer Unit. 2. Does the error still occur when the printer is turned On? Replace the MCU Board. Complete.

Code: 094-911
Description: Replace Transfer Unit The Transfer Unit has reached its end of life. The following troubleshooting procedure applies to this error.
Causes: • Transfer Unit, PL4.1.1 • MCU Board, PL9.2.13
Remedy: 1 1. Check the Transfer Unit life using CentreWare IS. 2. Does the Level show 0%? Replace the Transfer Unit. Go to step 2. 2 Does the error still occur when the printer is turned On? Replace the MCU Board. Complete.

Code: 116-310, 116-311
Description: Font ROM Error The printer controller has detected error. The following troubleshooting procedure applies to these errors. • Chain Link 116-310: Font ROM Error (ESS Font ROM Error) (Main) • Chain Link 116-311: Font ROM Error (ESS Font ROM Error) (Option)
Causes: • Image Processor Board, PL9.1.20
Remedy: 1 1. Check the Image Processor Board for correct installation. 2. Is the Image Processor Board correctly installed? Go to step 2. Reseat the Image Processor Board. 2 Does the error still occur when the printer is turned On? Replace the Image Processor Board. Complete.

Code: 116-314
Description: Mac Address Error The printer controller has detected error. The following troubleshooting procedure applies to this error.
Causes: • Image Processor Board, PL9.1.20
Remedy: 1 1. Check the Image Processor Board for correct installation. 2. Is the Image Processor Board correctly installed? Go to step 2. Reseat the Image Processor Board. 2 Does the error still occur when the printer is turned On? Replace the Image Processor Board. Complete.

Code: 116-315
Description: RAM Error The printer controller has detected error. The following troubleshooting procedure applies to this error.
Causes: • Image Processor Board, PL9.1.2
Remedy: 1 1. Check the Image Processor Board for correct installation. 2. Is the Image Processor Board correctly installed? Go to step 2. Reseat the Image Processor Board. 2 Does the error still occur when the printer is turned On? Replace the Image Processor Board. Complete.

Code: 116-316, 116-320
Description: RAM Error The printer controller has detected RAM error. The following troubleshooting procedure applies to these errors. • Chain Link 116-316: RAM Error (DIMM Slot RAM W/R Check Fail) • Chain Link 116-320: RAM Error (DIMM Slot RAM Error)
Causes: • Image Processor Board, PL9.1.20 • Memory Card (Option), PL9.1.22
Remedy: 1 1. Verify the Memory Card is compatible with the printer. If the Memory Card was recently installed, it may not be compatible. 2. Is the Memory Card compatible? Go to step 2. Replace the Memory Card. 2 1. Check the Memory Card for correct installation. 2. Is the Memory Card correctly installed? Go to step 3. Complete. 3 1. Replace the Memory Card. 2. Does the error still occur when the printer is turned On? Replace the Image Processor Board. Complete.

Code: 116-317, 116-324, 116-327, 116-328
Description: Controller Error The printer controller has detected error. The following troubleshooting procedure applies to these errors. • Chain Link 116-317: Controller Error (ROM Check Fail) (Main) • Chain Link 116-324: Controller Error (Illegal Exception) • Chain Link 116-327: Controller Error (Instruction Cache Error) • Chain Link 116-328: Controller Error (Data Cache Error)
Causes: • Image Processor Board, PL9.1.20
Remedy: 1 1. Check the Image Processor Board for correct installation. 2. Is the Image Processor Board correctly installed? Go to step 2. Reseat the Image Processor Board. 2 Does the error still occur when the printer is turned On? Replace the Image Processor Board. Complete.

Code: 116-323, 116-326, 116-390
Description: NVRAM Error The printer controller has detected NVRAM error. The following troubleshooting procedure applies to these errors. • Chain Link 116-323: NVRAM Error (NVRAM1 W/R Check Fail) • Chain Link 116-326: NVRAM Error (NVRAM2 W/R Check Fail) • Chain Link 116-390: NVRAM Error (NVRAM1 Size and ID Check Fail)
Causes: • Image Processor Board, PL9.1.20
Remedy: 1 1. Check the Image Processor Board for correct installation. 2. Is the Image Processor Board correctly installed? Go to step 2. Reseat the Image Processor Board. 2 Does the error still occur when the printer is turned On? Replace the Image Processor Board. Complete.

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