Description: Protection Error File was downloaded to the unavailable (protected) area of the Flash ROM. The following troubleshooting procedure applies to this error.
Causes: • Image Processor Board, PL9.1.20
Remedy: 1 1. Check the printer firmware. 2. Does the firmware have the correct version? Go to step 2. Update the firmware. 2 1. Check the Image Processor Board for correct installation. Reseat the Image Processor Board. 2. Does the error still occur? Replace the Image Processor Board. Complete.
Code: 016-742
Description: Invalid ID The ID of the downloaded file is invalid. The following troubleshooting procedure applies to this error.
Causes: • Image Processor Board, PL9.1.20
Remedy: 1 1. Check the printer firmware. 2. Does the firmware have the correct version? Go to step 2. Update the firmware. 2 1. Check the Image Processor Board for correct installation. Reseat the Image Processor Board. 2. Does the error still occur? Replace the Image Processor Board. Complete.
Code: 016-743
Description: Range Check Error An error occurred while writing to Flash memory. The following troubleshooting procedure applies to this error.
Causes: • Image Processor Board, PL9.1.20
Remedy: 1 1. Check the printer firmware. 2. Does the firmware have the correct version? Go to step 2. Update the firmware (refer to “Firmware Update” on page A-3). 2 1. Check the Image Processor Board for correct installation. Reseat the Image Processor Board. 2. Does the error still occur? Replace the Image Processor Board. Complete.
Code: 016-744
Description: Check Sum Error Checksum is invalid. The following troubleshooting procedure applies to this error.
Causes: • Image Processor Board, PL9.1.20
Remedy: 1 1. Check the printer firmware. 2. Does the firmware have the correct version? Go to step 2. Update the firmware (refer to “Firmware Update” on page A-3). 2 1. Check the Image Processor Board for correct installation. Reseat the Image Processor Board. 2. Does the error still occur? Replace the Image Processor Board. Complete.
Code: 016-745
Description: Header Error The file header information is invalid. The following troubleshooting procedure applies to this error.
Causes: • Image Processor Board, PL9.1.
Remedy: 1 1. Check the printer firmware. 2. Does the firmware have the correct version? Go to step 2. Update the firmware (refer to “Firmware Update” on page A-3). 2 1. Check the Image Processor Board for correct installation. Reseat the Image Processor Board. 2. Does the error still occur? Replace the Image Processor Board. Complete.
Code: 016-783 ... 016-789
Description: Network Scan Error Failed to access SMTP/SMB/FTP server. The following troubleshooting procedure applies to these errors. • Chain Link 016-783: Network Scan Error, Invalid SMB/FTP Server (Server Path List Error) • Chain Link 016-784: Network Scan Error, Invalid Write Permission (File Write Access Error) • Chain Link 016-786: Network Scan Error, Communication Time Out (Data Communication Time Out) • Chain Link 016-787: Network Scan Error, Directory Not Found (Make Directory Error) • Chain Link 016-788: Network Scan Error, File Name Exists Error (SMB/ FTP Same File Name Detection Error) • Chain Link 016-789: Network Scan Error (Post Operation Error)
Remedy: 1 1. Check the network connection using ping command. 2. Does the printer connect to the network? Go to step 2. Go to step 5. 2 1. Check the Address Book setting: System > Admin Menu > Address Book > Speed Dial/Group Dial. 2. Is the Address Book setting correct? Go to step 3. Set the correct Address Book information. 3 1. Check the printer specification. 2. Does the printer specification meet the server specification? Go to step 4. Change the server. 4 1. Check the Scanner Controller Board for correct installation. Reseat the Scanner Controller Board. 2. Does the error still occur when connecting to the server? Replace the Scanner Controller Board. Complete. 5 1. Check the network connection. Reseat the network connector. 2. Does the error still occur? Go to step 6. If an MPC Card is not installed, go to step 7. Complete. 6 1. Check the MPC Card for correct installation. Reseat the MPC Card. 2. Does the error still occur when connecting to the server? Go to step 7. Complete. 7 1. Check the network setting: System > Admin Menu > Network Settings. 2. Is the printer network setting correct? Go to step 8. Change the Network Setting information. 8 1. Check the Image Processor Board for correct installation. Reseat the Image Processor Board. 2. Does the error still occur when connecting to the server? Replace the Image Processor Board. Complete.
Code: 016-790
Description: Network Not Ready Error The network is not ready. The following troubleshooting procedure applies to this error.
Remedy: 1 1. Check the network connection using ping command. 2. Does the printer connect to the network? Go to step 2. Go to step 5. 2 1. Check the Address Book setting: System > Admin Menu > Address Book > Speed Dial/Group Dial. 2. Is the Address Book setting correct? Go to step 3. Set the correct Address Book information. 3 1. Check the printer specification. 2. Does the printer specification meet the server specification? Go to step 4. Change the server. 4 1. Check the Scanner Controller Board for correct installation. Reseat the Scanner Controller Board. 2. Does the error still occur when connecting to the server? Replace the Scanner Controller Board. Complete. 5 1. Check the network connection. Reseat the network connector. 2. Does the error still occur? Go to step 6. If an MPC Card is not installed, go to step 7. Complete. 6 1. Check the MPC Card for correct installation. Reseat the MPC Card. 2. Does the error still occur when connecting to the server? Go to step 7. Complete. 7 1. Check the network setting: System > Admin Menu > Network Settings. 2. Is the printer network setting correct? Go to step 8. Change the Network Setting information. 8 1. Check the Image Processor Board for correct installation. Reseat the Image Processor Board. 2. Does the error still occur when connecting to the server? Replace the Image Processor Board. Complete.
Code: 016-794
Description: Network Not Ready, Scan Aborted Error The scan job has been aborted due to network not ready. The following troubleshooting procedure applies to this error.
Causes: • Image Processor Board, PL9.1.20
Remedy: 1 1. Check the network setting using a PC. 2. Is the setting correct? Go to step 2. Set the correct network information. 2 1. Check the network setting: System > Admin Menu > Network Settings. 2. Is the printer network setting correct? Go to step 3. Set the correct network settings. 3 1. Check the Protocol setting: System > Admin Menu > Network Settings > Protocol > SMB TCP/IP? 2. Is SMB TCP/IP disabled? Set SMB TCP/I/ P to Enable. Go to step 4. 4 1. Check the Image Processor Board for correct installation. Reseat the Image Processor Board. 2. Does the error still occur when the printer power is turned On? Replace the Image Processor Board. Complete.