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Code :
  • Code: 77-098-00
  • Description: Optional Feeder Failure An error in an attached Optional Feeder was detected. Use the error code to isolate the affected component. • 77-098-00 Optional Feeder Failure
  • Causes: • MCU Board, PL10.2.18 • Harness LPP/ MOT, PL11.2.5 • 550-Sheet Feeder, PL12.1.2 • Harness OPT TOP, PL12.3.1 • Feeder Board, PL12.3.4 • 1100-Sheet Feeder, PL13.1.1
  • Remedy: 1 Check system software versions. If necessary, update the system software and cycle system power. Does the error persist? Go to Step 2. Complete 2 Check P/J21 on the MCU Board and P/J181 and P/J350 on the Feeder Board. The connections are secure. Go to Step 3. Correct the installation. 3 Check continuity of the Upper Option Harness between P/J181 and P/J350 on the Feeder Board. The harness is undamaged. Go to Step 4. Replace the harness. 4 Check continuity of the Harness Assy LPP/ MOT between P/J181 and P/J21 on the MCU Board. The harness is undamaged. Go to Step 5. Replace the harness. 5 Replace the Feeder Board. Does the error persist? Replace the MCU Board. Complete.
  • Code: 77-216-00
  • Description: Optional Feeder Failure - Feed Drive Motor A failure in the Feed Drive motor of an attached Optional Feeder was detected. Use the error code to isolate the affected component. • 77-216-00 Feeder Motor Failure
  • Causes: • MCU Board, PL10.2.18 • Harness LPP/ MOT, PL11.2.5 • 550-Sheet Feeder, PL12.1.2 • Harness OPT TOP, PL12.3.1 • Feeder Board, PL12.3.4 • 1100-Sheet Feeder, PL13.1.1
  • Remedy: 1 Test the Feed Drive for the indicated tray using dc330: • Tray 3 (73-011) • Tray 4 (74-003) • Tray 5 (75-003) • Tray 6 (76-003) The motor rotates (On/Off). Go to Step 8. Go to Step 2. 2 Check P/J355 on the Feeder Board and P/J357 on the Feed Drive motor. The connections are secure. Go to Step 3. Secure the connection. 3 Check for 24V at P/J355-2 and -4 on the Feeder Board. Is 24 V available at P/J355-2 and -4 when the Interlock Switch is closed? Replace the Feed Drive. Go to Step 4. 4 Check for 24V at P/J350-10, -11, -12 on the Feeder Board. Is 24V available at P/J350-10, -11, - 12 when the Interlock Switch is closed? Replace the Feeder Board. Go to Step 5. 5 Check continuity of the Upper Option harness. The harness is undamaged. Go to Step 6. Replace the harness. 6 Check for 24V at P/J307-3, -4, -5, -6 on the LVPS. Is 24V available at P/J308 when the Front Interlock Switch is closed? Go to Step 7. Replace the LVPS. 7 Check continuity of the LVPS Harness between P/J308 and PJ24 on the MCU Board. The harness in undamaged. Replace the MCU Board. Replace the harness. 8 Print a test print. Does the error persist? Replace the Feeder Board. Complete.
  • Code: 91-312-00
  • Description: Printer Failure An Interface failure was detected between the MCU and Image Processor Boards. • 91-312-00 Printer Failure
  • Causes: • IP Board, PL10.1.5 • MCU Board, PL10.2.18 • Harness ESS PWR, PL11.1.3 • Harness ESS, PL11.1.10
  • Remedy: 1 Cycle system power. Does the error persist? Go to Step 2. Complete 2 Check P/J2 on the MCU Board and P/J802 on the IP Board. The connections are secure. Go to Step 3. Secure the connections. 3 Check continuity of the IP Board Harness between P/J802 and P/J2 on the MCU Board. The harness is undamaged. Go to Step 4. Replace the harness. 4 Check P/J321 on the IP Board and P/ J306 on the LVPS. The connections are secure. Go to Step 5. Secure the connections. 5 Check for 5V and 3.3V at P/J306 -3, 4 and 5 on the LVPS Is 5 and 3.3 V available at P/J306 when the Front Interlock Switch is closed? Go to Step 6. Replace the LVPS. 6 Replace the IP Board. Does the error persist? Replace the MCU Board. Complete.
  • Code: 91-312-00 ... 319.410.01
  • Description: Printer Failure - Image Marking Time Out Start image marking time out error. • 319.410.01 Command response time out. • 91-312-00 Printer Failure
  • Causes: • IP Board, PL10.1.5 • MCU Board, PL10.2.18
  • Remedy: 1 Check all IP Board connections. The connections are secure. Go to Step 2. Secure the connections. 2 Replace the IP Board, then cycle system power. Does the error persist? Replace the MCU Board Complete.
  • Code: 91-312-00, 391.312.01
  • Description: Printer Failure - HVPS Failure A communication failure with the HVPS was detected. • 91-312-00 Printer Failure • 391.312.01 HVPS Error
  • Causes: • HVPS, PL5.2.3 • MCU Board, PL10.2.18 • Harness ROS/HV, PL11.2.2
  • Remedy: 1 Check P/J13 on the MCU Board and P/J331 on the HVPS. The connections are secure. Go to Step 2. Secure the connection. 2 Check continuity of the ROS/HV Harness between P/J331 and PJ13 on the MCU Board. The harness in undamaged. Go to Step 3. Replace the harness. 3 Replace the HVPS. Does the error persist? Replace the MCU Board. Complete.
  • Code: 91-901-00 ... 91-907-00
  • Description: Imaging Unit Failure A communication or CRUM data failure was detected in one or more of the Imaging Units. • 91-901-00 Black (K) Imaging Unit Failure • 91-903-00 Yellow (Y) Imaging Unit Failure • 91-905-00 Magenta (M) Imaging Unit Failure • 91-907-00 Cyan (C) Imaging Unit Failure
  • Causes: • Yellow Imaging Unit, PL5.1.8 • Magenta Imaging Unit, PL5.1.9 • Cyan Imaging Unit, PL5.1.10 • Black Imaging Unit, PL5.1.11 • CRUM Connector Assy, PL5.2.4 • Harness CRUM/ DISP, PL11.2.4 • MCU Board, PL10.2.18
  • Remedy: 1 Reseat the affected Imaging Unit and cycle system power. Does the error persist? Go to Step 2. Complete. 2 Replace the affected imaging Unit. Does the error persist? Go to Step 3. Complete. 3 Check P/J12 on the MCU Board and Imaging Unit CRUM connectors: • P/J208 (Y) • P/J209 (M) • P/J210 (C) • P/J211 (K) The connections are secure. Go to Step 4. Secure the connections. 4 Check continuity of the Dispense/ CRUM harness. The harness is undamaged. Go to Step 5. Replace the harness. 5 Check for 2.5V at P/J12-3, -7, -11, or -15 on the MCU Board. Is 2.5 V available at P/J12 for the affected Imaging Unit? Replace the Imaging Unit CRUM Connector. Replace the MCU Board
  • Code: 92-310-00
  • Description: Density Sensor Failure - ADC Sensor An error was detected in the Front or Rear ADC sensor located in the Procon Assembly. • 92-310-00 Density Sensor Failure
  • Causes: • Procon Assy, PL5.3.1 • MCU Board, PL10.2.18 • Harness Erase/Exit, PL11.2.1
  • Remedy: 1 Check P/J17 on the MCU Board and P/J108 on the Procon Assy. The connections are secure. Go to Step 2. Secure the connection. 2 Check continuity of the Erase/Exit Harness between P/J108 and PJ17 on the MCU Board. The harness in undamaged. Go to Step 3. Replace the harness. 3 Check for 5V at P/J17-9 and -14 on the MCU Board. Is 5V available at P/J17-9 and -14 when the Front Interlock Switch is closed? Replace the Procon Assy. Go to Step 4. 4 Check for 5V at P/J24-17 on the MCU Board. Is 5V available at P/J24-17 when the Front Interlock Switch is closed? Replace the MCU Board. Go to Step 5. 5 Check continuity of the LVPS Harness between P/J308 and PJ24 on the MCU Board. The harness in undamaged. Replace the LVPS. Replace the harness. 6 If the error persists, replace these components, in order, until the error is resolved. 1. Procon Assy, PL5.3.1 2.MCU Board, PL10.2.18
  • Code: 92-330-00
  • Description: Dusty Density Sensor The Front or Rear ADC sensor located in the Procon Assembly is dirty.
  • Causes: • Procon Assy, PL5.3.1 • MCU Board, PL10.2.18 • Harness Erase/Exit, PL11.2.1
  • Remedy: 1 Clean the sensors. The error persists. Go to Step 2. Complete. 2 Replace the Procon Assy. The error persists. Replace the MCU Board. Complete.
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