Description: Tray 2 ~ 6 is Empty The No Paper Sensor indicates the Tray is empty or nearly empty. • 72-530-00 Tray 2 is Empty • 72-532-00 Tray 2 paper not available. • 72-535-00 Tray 2 is nearly empty • 72-530-00 Tray 3 is Empty
Causes: • No Paper Actuator, PL3.2.10 • No Paper Sensor, PL3.2.11 • No Paper Sensor Harness, PL3.2.12 • Feeder Assy, PL3.2.1, PL12.4.29 • Feeder Board, PL12.3.4 • Registration Sensor Harness, PL3.3.23 • Lower Option Harness, PL12.3.11 • MCU Board, PL10.2.18
Remedy: 1 Check the No Paper Sensor Actuator for obstructions or damage. The actuator is undamaged. Go to Step 2. Replace the Actuator. 2 Test the No Paper Sensor for the affected Tray using dc330: • Tray 2 (72-105) • Tray 3 (73-002) • Tray 4 (74-008) • Tray 5 (75-008) • Tray 6 (76-011) The sensor signal changes (On/Off). Replace the MCU Board. Go to Step 3. 3 Check for 3.3V at P/J10-10 on the MCU Board or P/J353-6 on the Feeder Board. Is 3.3 V available at P/J10-10 or P/J353-6? Replace the No Paper Sensor. Go to Step 4. 4 Replace the MCU Board or Feeder Board. The error persists. Visually inspect and test continuity of all applicable harnesses. Complete.
Code: 72-531-00, 72-532-00
Description: Tray 1 is Empty The No Paper Sensor indicates the Tray 1 is empty or nearly empty. • 72-531-00 Tray 1 is Empty • 72-532-00 Tray 1 paper not available.
Causes: • No Paper Actuator, PL3.2.10 • No Paper Sensor, PL3.2.11 • No Paper Sensor Harness, PL3.2.12 • Feeder Assy, PL3.2.1, PL12.4.29 • Registration Sensor Harness, PL3.3.23 • MCU Board, PL10.2.18
Remedy: 1 Check the No Paper Sensor Actuator for obstructions or damage. The actuator is undamaged. Go to Step 2. Replace the Actuator. 2 Test the No Paper Sensor using dc330 (71-104): The sensor signal changes (On/Off). Replace the MCU Board. Go to Step 3. 3 Check for 3.3V at P/J10-10 on the MCU Board. Is 3.3 V available at P/J10-10? Replace the No Paper Sensor. Go to Step 4. 4 Replace the MCU Board. The error persists. Visually inspect and test continuity of all applicable harnesses. Complete.
Code: 73-101-00, 74-101-00, 75-101-00, 76-101-00
Description: Misfeed in Tray 3 ~ 6 Media fed from the indicated Tray did not reach the Take Away Sensor on time. • 73-101-00 Misfeed in Tray 3 • 74-101-00 Misfeed in Tray 4 • 75-101-00 Misfeed in Tray 5 • 76-101-00 Misfeed in Tray 6
Remedy: 1 Check the Feed, Nudger, Separator, and Take Away Rollers for wear, contamination or damage. The rollers are clean and undamaged. Go to Step 2. Replace the affected rollers. 2 Test the Take Away Sensor for the affected tray using dc330: • Tray 3 (73-001) • Tray 4 (74-007) • Tray 5 (75-007) • Tray 6 (76-010) The sensor signal changes (On/Off). Go to Step 4. Go to Step 3. 3 Check for 3.3V at P/J353-5 on the Feeder Board. Is 3.3 V available at P/J353-5 when the Interlock Switch is closed? Replace the Take Away Sensor. Go to Step 9. 4 Test the Feed Drive Motor Alarm for the affected tray using dc330 • Tray 3 (73-012) • Tray 4 (74-006) • Tray 5 (75-004) • Tray 6 (76-009) The alarm signal changes (On/Off). Replace the affected Feed Drive Assy. Go to Step 5. 5 Test the Take Away Clutch for the affected tray using dc771: • Tray 3 (73-013) • Tray 4 (74-004) • Tray 5 (75-005) • Tray 6 (76-005) The clutch signal changes (On/Off). Go to Step 7. Go to Step 6. 6 Check for 24V at P/J354-1 on the Feeder Board. Is 24 V available at P/J355-1 when the Interlock Switch is closed? Replace the Take Away Clutch. Go to Step 9. 7 Test the Feed Clutch for the affected tray using dc330: • Tray 3 (73-014) • Tray 4 (74-005) • Tray 5 (75-005) • Tray 6 (76-005) The clutch signal changes (On/Off). Go to Step 8 Go to Step 9. 8 Check for 24V at P/J354-3 on the Feeder Board. Is 24 V available at P/J354-3 when the Interlock Switch is closed? Replace the Feed Clutch. Go to Step 9. 9 Replace the affected Tray’s Feeder Board. The error persists. Go to Step 10. Complete. 10 Replace the MCU Board. The error persists. Visually inspect and test continuity of all applicable harnesses. Complete.
Code: 73-102-00, 74-102-00, 75-102-00, 76-102-00
Description: Jam at Tray 3 ~ 6 Right Side Door The Take Away Sensor detects media in the media path of the indicated feeder. • 73-102-00 Jam at Tray 3 Right Side Door • 74-102-00 Jam at Tray 4 Right Side Door • 75-102-00 Jam at Tray 5 Right Side Door • 76-102-00 Jam at Tray 6 Right Door Jam
Remedy: 1 Check Feed and Separator Rollers of the affected tray are installed correctly, free of contamination and not worn. The rollers are clean and undamaged. Go to Step 2. Clean or replace the affected rollers. 2 Test the Take Away Sensor for the affected tray using dc330: • Tray 3 (73-001) • Tray 4 (74-007) • Tray 5 (75-007) • Tray 6 (76-010) The sensor signal changes (On/Off). Go to Step 4. Go to Step 3 3 Check for 3.3V at P/J353-5 on the Feeder Board. Is 3.3 V available at P/J353-5 when the Interlock Switch is closed? Replace the Take Away Sensor. Go to Step 9. 4 Test the Feed Drive Motor Alarm for the affected tray using dc330: • Tray 3 (73-012) • Tray 4 (74-006) • Tray 5 (75-004) • Tray 6 (76-009) The motor rotates (On/Off). Replace the Feed Drive. Go to Step 5. 5 Test the Take Away Clutch for the affected tray using dc771: • Tray 3 (73-013) • Tray 4 (74-004) • Tray 5 (75-005) • Tray 6 (76-005) The clutch signal changes (On/Off). Go to Step 7. Go to Step 6. 6 Check for 24V at P/J354-1 on the affected Trayfs Feeder Board. Is 24 V available at P/J355-1 when the Interlock Switch is closed? Replace the Take Away Clutch. Go to Step 9. 7 Test the Feed Clutch for the affected tray using dc330: • Tray 3 (73-014) • Tray 4 (74-005) • Tray 5 (75-005) • Tray 6 (76-005) The clutch signal changes (On/Off). Go to Step 8 Go to Step 9. 8 Check for 24V at P/J354-3 on the affected Trayfs Feeder Board. Is 24 V available at P/J354-3 when the Interlock Switch is closed? Replace the Feed Clutch. Go to Step 9. 9 Replace the Feeder Board. Does the error persist? Go to Step 10. Complete. 10 Replace the MCU Board. Does the error persist? Visually inspect and test continuity of all applicable harnesses. Complete.
Code: 73-103-00
Description: Tray 2 ~ 6 is Open The Size Switch indicates the Tray is open. • 73-103-00 Paper Size Jam from Tray 3
Remedy: 1 Check the Tray guides and Size Switch actuators. The Tray is undamaged. Go to Step 2. Replace the Tray. 2 Test the Size Switch for the indicated Tray using dc741. The signal changes (On/Off) when the Tray is removed. Go to Step 4. Go to Step 3. 3 Check continuity of the LPP/MOT Harness between P/J18 on the MCU Board and P/J219 at the switch. For optional trays, check the Lower Option Harness P/J353 and P/J365. The harness is undamaged. Replace the Size Switch. Replace the harness. 4 Replace the Feeder/Registration Assembly for Tray 2 faults, or the Optional Feeder for Trays 3~6. The error persists. Replace the MCU Board. Complete.
Code: 73-532-00, 73-535-00
Description: Tray 2 ~ 6 is Empty The No Paper Sensor indicates the Tray is empty or nearly empty. • 73-532-00 Tray 3 paper not available. • 73-535-00 Tray 3 is nearly empty
Causes: • No Paper Actuator, PL3.2.10 • No Paper Sensor, PL3.2.11 • No Paper Sensor Harness, PL3.2.12 • Feeder Assy, PL3.2.1, PL12.4.29 • Feeder Board, PL12.3.4 • Registration Sensor Harness, PL3.3.23 • Lower Option Harness, PL12.3.11 • MCU Board, PL10.2.18
Remedy: 1 Check the No Paper Sensor Actuator for obstructions or damage. The actuator is undamaged. Go to Step 2. Replace the Actuator. 2 Test the No Paper Sensor for the affected Tray using dc330: • Tray 2 (72-105) • Tray 3 (73-002) • Tray 4 (74-008) • Tray 5 (75-008) • Tray 6 (76-011) The sensor signal changes (On/Off). Replace the MCU Board. Go to Step 3. 3 Check for 3.3V at P/J10-10 on the MCU Board or P/J353-6 on the Feeder Board. Is 3.3 V available at P/J10-10 or P/J353-6? Replace the No Paper Sensor. Go to Step 4. 4 Replace the MCU Board or Feeder Board. The error persists. Visually inspect and test continuity of all applicable harnesses. Complete.
Code: 73-539-00
Description: Tray 2 ~ 6 is Open The Size Switch indicates the Tray is open. • 73-539-00 Tray 3 is Open
Remedy: 1 Check the Tray guides and Size Switch actuators. The Tray is undamaged. Go to Step 2. Replace the Tray. 2 Test the Size Switch for the indicated Tray using dc741. The signal changes (On/Off) when the Tray is removed. Go to Step 4. Go to Step 3. 3 Check continuity of the LPP/MOT Harness between P/J18 on the MCU Board and P/J219 at the switch. For optional trays, check the Lower Option Harness P/J353 and P/J365. The harness is undamaged. Replace the Size Switch. Replace the harness. 4 Replace the Feeder/Registration Assembly for Tray 2 faults, or the Optional Feeder for Trays 3~6. The error persists. Replace the MCU Board. Complete.
Code: 74-103-00
Description: Tray 2 ~ 6 is Open The Size Switch indicates the Tray is open. • 74-103-00 Paper Size Jam from Tray 4
Remedy: 1 Check the Tray guides and Size Switch actuators. The Tray is undamaged. Go to Step 2. Replace the Tray. 2 Test the Size Switch for the indicated Tray using dc741. The signal changes (On/Off) when the Tray is removed. Go to Step 4. Go to Step 3. 3 Check continuity of the LPP/MOT Harness between P/J18 on the MCU Board and P/J219 at the switch. For optional trays, check the Lower Option Harness P/J353 and P/J365. The harness is undamaged. Replace the Size Switch. Replace the harness. 4 Replace the Feeder/Registration Assembly for Tray 2 faults, or the Optional Feeder for Trays 3~6. The error persists. Replace the MCU Board. Complete.
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