Description: Jam at Finisher Door G Jam detected in the saddle stitch path.
Causes: • Compiler Tray • Front and Rear Alignment Guides • Transport Rollers • Stapler
Remedy: 1 Check the following for evidence of fault or damage: • Compiler Tray • Front and Rear Alignment Guides • Transport Rollers • Stapler Are there any defects or misalignment? Replace any damaged parts. Go to Step 2. 2 Test the Bind Tray Sensor. Run the Service Diagnostics sensor test. Does the sensor function correctly? Replace the Engine Control Board. Replace the sensor. If the error persists, go to Step 3. 3 Check the Processing Tray Sensor signal at the Finisher Control Board. Actuate the sensor. Does the voltage across CN15-3 <=> ground change when the sensor is actuated? Replace the Finisher Control Board. Replace the harness.
Code: FN9
Description: Jam at Finisher Saddle Stapler This error represents a jam in the Finisher staple path.
Causes: • Compiler Tray • Front and Rear Alignment Guides • Transport Rollers • Stapler
Remedy: 1 Check the following for evidence of fault or damage: • Compiler Tray • Front and Rear Alignment Guides • Transport Rollers • Stapler Are there any defects or misalignment? Replace any damaged parts. Go to Step 2. 2 Test the Folding Position Sensor. Run the Service Diagnostics sensor test. Does the sensor function correctly? Replace the Engine Control Board. Replace the sensor. If the error persists, go to Step 3. 3 Check the Processing Tray Sensor signal at the Finisher Control Board. Actuate the sensor. Does the voltage across CN16-2 <=> ground change when the sensor is actuated? Replace the Finisher Control Board. Replace the harness.
Code: FT
Description: Finisher Output Tray Jammed This error represents a failure of, or an obstruction in the Finisher Upper Output Tray’s up or down motion.
Causes: • Finisher Lift Motor • Lift Motor Clock Sensor • Upper or Lower Limit Sensors • Lift Belts
Remedy: 1 Check the following for evidence of fault, damage, obstruction, or debris: • Upper Output Tray • Lift belts and actuators • Limit Sensors • Shift Motor Are there any defects or misalignment? Replace any damaged parts. Go to Step 2. 2 Test the Limit Sensors. Run the Service Diagnostics Tray Upper and Lower Limit Sensor tests. Do the sensors function correctly? Go to Step 4. Replace the affected sensor. If the error persists, go to Step 3. 3 Test the sensor signals. Does the voltage change on CN15-12 (Upper) and CN-15-9 (Lower) connector of the Finisher Control Board when the sensors are actuated? Replace the Finisher Control Board. Replace the harness. 4 Test the Shift Motor. Run the Service Diagnostics Shift Motor test. Does the motor function correctly? Go to Step 4. Replace the motor. 5 Check for +24 V to the Shift Motor. Disconnect CN6 from the Finisher Control Board. Is there +24 V CN6-1 <=> CN6-2? Replace the Shift Motor. Replace the Finisher Control Board. If the error persists, go to Step 6. 6 Test the Shift Motor Clock Sensor. Run the Shift Motor Clock Sensor test. Does the sensor function correctly? Go to Step 8. Replace the sensor. 7 Test the sensor signal. Does the voltage change on CN15-5 when the sensor is actuated? Replace the Finisher Control Board. Replace the wiring. If the error persists, replace the Engine Control Board.
Code: H80
Description: Hard Drive Failure An error was detected in the Hard Drive.
Causes: • Hard Drive, PL1.1.61 • Image Processor Board
Remedy: 1 Check the Hard Drive installation. Is the Hard Drive properly installed? Go to Step 2. Correct the installation. 2 Replace the Hard Drive. Does the error persist? Replace the Image Processor Board Complete
Code: I97
Description: Inverter Power Supply Failure
Causes: • Inverter Power Supply
Remedy: 1 Check the following for evidence of fault or damage: • Inverter Power Cord • Inverter Power Supply Is there any damage? Replace any damaged parts. Go to Step 2. 2 Check AC Power. Is the AC voltage available at the outlet? Go to Step 3. Advise customer. 3 Check the Inverter connection. Is the Inverter interface cable securely connected at both ends? Go to Step 4. Connect the Inverter to the Finisher. 4 Replace the Inverter Power Supply. Does the error persist? Replace the Inverter Control Board. Complete.
Code: IN1 ... IN7
Description: Jam Inside Finisher Media remains in the Inverter. These errors represent a jam in the Inverter path. Code: IN1: Media remains in the Inverter Lower Sensor. Code: IN2: Media remains in the Inverter Exit Sensor. Code: IN3: Media reached the Inverter Entrance Sensor, but did not reach the Inverter Exit Sensor on time. Code: IN4: Media reached the Inverter Entrance Sensor, but did not clear on time. Code: IN6: Media reached the Inverter Exit Sensor, but did not clear on time. Code: IN7: Media remains in the Inverter Lower Sensor.
Remedy: 1 Check the following for evidence of fault, damage, obstruction, or debris: • Sensor Actuator • Paper Guides • Transport Rollers Are there any defects or misalignment? Replace any damaged parts. Go to Step 2. 2 Test the affected sensor. Run the Service Diagnostics test for the reporting sensor. Does the sensor function correctly? Replace the Engine Control Board. Go to Step 3. 3 Test the sensor signal. Does the signal voltage change on the SNSCNO connector of the Inverter Control Board? Replace the Inverter Control Board. Either the sensor or the wiring is defective. Check the resistance of the wires and if no problem is found replace the sensor.
Code: T1, T2
Description: Fuser Failure The Fuser temperature regulation has failed. Code T1: Fuser Upper Failure Code T2: Fuser Lower Failure
Remedy: 1 Replace the Fuser. Does the error persist? Go to Step 2 Complete. 2 Check the Fuser Heat Lamps. Does the Fuser error occur after at least 3 minutes of operation? Go to Step 3. Go to Step 4. 3 Did the Fuser warm up? Replace the Engine Control Board. Replace the Fuser. 4 Check the LVPS. Is there AC voltage between CN4-1<=>CN4-4? Replace the Fuser. Replace the LVPS.
Code: T29
Description: Temp Sensor Failure The Temperature Sensor has failed.
Remedy: 1 Test the Temp/Humidity Sensor. 1. Run the Service Diagnostics Ambient Temp/Hum Sensor test. 2. Verify proper operation by blowing on the sensor. Is the sensor operating correctly? Replace the Engine Control Board. Go to Step 2. 2 Replace the Temp/Humidity Sensor. Does the error persist? Go to Step 3. Complete. 3 Check the ENV harness connection. Is the ENV Harness connected? Go to Step 4. Reconnect the harness. 4 Check all pins on the ENV Harness for continuity. 1. Disconnect ENV and P/J420. 2. Check continuity between ENV <=> J420. Go to Step 5. Replace the ENV Harness. 5 Check the Temp/Humidity Sensor signal. Is there voltage present at FSNS-17 when the sensor is active? Go to Step 6. Replace the Front Sensor Board. 6 Check all pins on the FSNS Harness PL4.2.98 for continuity. 1. Disconnect FSNS. 2. Check continuity on all contacts. Replace the Motor Driver Board. Replace the FSNS Harness.