• Code: 012-223
• Description: Front Tamper Home Sensor Off Fail Front Tamper Home Sensor is not turned Off within a specified time.Front Tamper Home Sensor is not turned Off after the stop following Front Tamper Home Sensor Off.
• Remedy: Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Activate the Front Tamper Motor alternately. The Front Tamper Motor (PL 21.8) runs. Y↓N→Check circuit of the Front Tamper Motor. Refer to OF 99-9 RAP for troubleshooting procedure. Actuate the Front Tamper Home Sensor (PL 21.8) with a piece of paper. The display changes. Y↓N→Check circuit of the Front Tamper Home Sensor. Refer to Transmissive Sensor Procedure for troubleshooting procedure. If the problem continues, replace the Finisher PWB (PL 21.12).

• Code: 012-224
• Description: Rear Tamper Home Sensor Off Fail With the Rear Tamper Home Sensor Off, the Rear Tamper Home Sensor did not turn On within 800 ms after the move to the Rear Tamper Home position has begun. With the Rear Tamper Home Sensor On, the Rear Tamper Sensor did not turn Off when the Rear Tamper Home Sensor is deactuated.
• Remedy: 1 1. Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. 2. Perform the Rear Tamper Low Front or Rear Tamper Low Rear test. 3. Does the Rear Tamper Guide operate?. Go to step 6. Go to step 2. 2 Does the Rear Tamper Motor operate? Check the tampering mechanism for a mechanical problem. Go to step 3. 3 1. Check pins J878A pins 1, 3, 4, and 6. 2. Is +24 VDC present on any of the pins? Go to step 4. Go to step 5. 4 1. Check the following wires for an open or short circuit to ground. 2. Is any wire open or shorted? • J878A-1 to J848B-1 • J878A-3 to J848B-3 • J878A-4 to J848B-4 • J878A-6 to J848B-6 Repair or replace the wiring harness. Replace in order until resolved: 1. Rear Tamper Motor 2. Finisher Control Board 5 Is +24 VDC present on pins J848B-2 and J848B-5 on the Finisher Control Board? Replace the Finisher Control Board. Troubleshoot and repair the +24 VDC Interlock Circuit. 6 1. Check the Tamper Rear Home Sensor in Diagnostics. 2. Does the value change from H to L when the tamper is moved away from the home position? Replace the Finisher Control Board. Repair the Sensor circuit using the Transmissive Sensor Procedure ().

• Code: 012-225
• Description: Booklet Tamper F Home Sensor On Fail Tamper Home Sensor Front is not turned On within 1000msec from motor ON while Booklet Tamper Front is returning to Home.
• Remedy: • Check the Booklet Tamper Home Sensor Front for improper installation. • Check the Booklet Tamper Home Sensor Front connectors for connection failure. • Check the Booklet Tamper Motor Front connectors for connection failure. • Check the Booklet Tamper Motor Front for improper installation. • Check the gear part for wear or damage. • Check the Booklet Tamper Front for deformation.
  Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Actuate the Front Booklet Tamper Motor alternately. The Front Booklet Tamper Motor (PL 21.19) energizes. Y↓N→Check continuity between the Booklet Tamper Motor Front and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Booklet Tamper Motor Front (PL 21.19). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12). Perform the Booklet Tamper Home Sensor Front test (PL 21.19). Block/unblock the Booklet Tamper Home Sensor Front. The display changes. Y↓N→Check continuity between the Booklet Tamper Home Sensor Front and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Booklet Tamper Home Sensor Front (PL 21.19). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12). If the problem continues, replace the Finisher PWB (PL 21.12).

• Code: 012-226
• Description: Booklet Tamper F Home Sensor Off Fail Even when Booklet tamper Front motor outputs 75pulse, Tamper Front Home Sensor is not turned Off.
• Remedy: • Check the Booklet Tamper Home Sensor Front for improper installation. • Check the Booklet Tamper Home Sensor Front connectors for connection failure. • Check the Booklet Tamper Motor Front connectors for connection failure. • Check the Booklet Tamper Motor Front for improper installation. • Check the gear part for wear or damage. • Check the Booklet Tamper Front for deformation.
  Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Perform the Front Booklet Tamper Motor test. The Front Booklet Tamper Motor (PL 21.19) energizes. Y↓N→Check continuity between the Booklet Tamper Motor Front and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Booklet Tamper Motor Front (PL 21.19). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12). Perform the Booklet Tamper Home Sensor Front test (PL 21.19). Block/unblock the Booklet Tamper Home Sensor Front. The display changes. Y↓N→Check continuity between the Booklet Tamper Home Sensor Front and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Booklet Tamper Home Sensor Front (PL 21.19). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12). If the problem continues, replace the Finisher PWB (PL 21.12).

• Code: 012-227
• Description: Booklet End Guide Home Sensor Off Fail Even when Booklet End Guide motor outputs 200 pulse after the start, Booklet End Guide Home Sensor is not turned Off.
• Remedy: • Check the Booklet End Guide Home Sensor for improper installation. • Check the Booklet End Guide Home Sensor connectors for connection failure. • Check the Booklet End Guide Motor connectors for connection failure. • Check the Guide for deformation. • Check the Guide for a foreign substance.
  Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Perform the Booklet End Guide Motor test. The Booklet End Guide Motor (PL 21.17) energizes. Y↓N→Check continuity between the Booklet End Guide Motor and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Booklet End Guide Motor (PL 21.17). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12). Block/unblock the Booklet End Guide Home Sensor to the light with paper strip. The display changes. Y↓N→Check continuity between the Booklet End Guide Home Sensor and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Booklet End Guide Home Sensor (PL 21.17). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12). Check the following: • The Booklet End Guide Motor for proper installation • Booklet End Guide Belt for proper tension • Booklet End Guide Belt for wear or damage If the above checks are OK, replace the Finisher PWB (PL 21.12).

• Code: 012-228
• Description: Booklet End Guide Home Sensor On Fail Booklet End Guide Home Sensor is not turned On within 2000ms from motor On while Booklet End Guide is returning to Home.
• Remedy: • Check the Booklet End Guide Home Sensor for improper installation. • Check the Booklet End Guide Home Sensor connectors for connection failure. • Check the Booklet End Guide Motor connectors for connection failure. • Check the Guide for deformation. • Check the Guide for a foreign substance.
  Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Perform the Booklet End Guide Motor test. The Booklet End Guide Motor (PL 21.17) energizes. Y↓N→Check continuity between the Booklet End Guide Motor and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Booklet End Guide Motor (PL 21.17). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12). Block/unblock the Booklet End Guide Home Sensor. The display changes. Y↓N→Check continuity between the Booklet End Guide Home Sensor and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Booklet End Guide Home Sensor (PL 21.17). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12). Check the following: • The Booklet End Guide Motor for proper installation • Booklet End Guide Belt for proper tension • Booklet End Guide Belt for wear or damage If the above checks are OK, replace the Finisher PWB (PL 21.12).

• Code: 012-229
• Description: Booklet Tamper R Home Sensor On Fail Tamper Home Sensor Rear is not turned On within 1000msec from motor On while Booklet Tamper Rear is returning to Home.
• Remedy: • Check the Booklet Tamper Home Sensor Rear for improper installation. • Check the Booklet Tamper Home Sensor Rear connectors for connection failure. • Check the Booklet Tamper Motor Rear connectors for connection failure. • Check the Booklet Tamper Motor Rear for improper installation. • Check the gear part for wear or damage. • Check the Booklet Tamper Rear for deformation.
  Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Perform the Booklet Tamper Motor Rear test alternately. The Rear Booklet Tamper Motor (PL 21.19) energizes. Y↓N→Check continuity between the Booklet Tamper Motor Rear and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Booklet Tamper Motor Rear (PL 21.19). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12). Block/unblock the Booklet Tamper Home Sensor Front. The display changes. Y↓N→Check continuity between the Booklet Tamper Home Sensor Rear and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Booklet Tamper Home Sensor Rear (PL 21.19). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12). If the problem continues, replace the Finisher PWB (PL 21.12).

• Code: 012-230
• Description: Booklet Tamper R Home Sensor Off Fail Even when Booklet tamper Rear motor outputs 75 pulse, the Tamper Rear Home Sensor is not turned Off.
• Remedy: • Check the Booklet Tamper Home Sensor Rear for improper installation. • Check the Booklet Tamper Home Sensor Rear connectors for connection failure. • Check the Booklet Tamper Motor Rear connectors for connection failure. • Check the Booklet Tamper Motor Rear for improper installation. • Check the gear part for wear or damage. • Check the Booklet Tamper Rear for deformation.
  Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Perform the Rear Booklet Tamper Motor test, The Rear Booklet Tamper Motor (PL 21.19) energizes. Y↓N→Check continuity between the Booklet Tamper Motor Rear and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Booklet Tamper Motor Rear (PL 21.19). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace the Finisher PWB (PL 21.12). Block/unblock the Booklet Tamper Home Sensor Front. The display changes. Y↓N→Check continuity between the Booklet Tamper Home Sensor Rear and the Booklet PWB and the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Booklet Tamper Home Sensor Rear (PL 21.19). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12). If the problem continues, replace the Finisher PWB (PL 21.12).