• Code: 012-231
• Description: Puncher Home Sensor On Fail The Puncher Home Sensor did not turn On within the specified time after the Puncher Motor started running.
• Remedy: Check the following components: • Puncher Home Actuator for deformation • Puncher Home Sensor for proper installation • Puncher Home Sensor connectors • Puncher Motor for proper operation • Puncher Motor connectors
  Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Perform the Puncher Motor test. The Puncher Motor (PL 21.5) runs. Y↓N→Check circuit of the Punch Motor. Refer to OF 99-9 RAP for troubleshooting procedure. Actuate the Puncher Home Sensor (PL 21.5) with a piece of paper. The display changes. Y↓N→Check circuit of the Puncher Home Sensor. Refer to Transmissive Sensor Procedure for troubleshooting procedure. If the problem continues, replace the Finisher PWB (PL 21.12).

• Code: 012-232
• Description: Puncher Home Sensor Off Fail The Puncher Home Sensor did not turn Off within 100 msec. after the Puncher Motor had started running.
• Remedy: Check the following components: • Puncher Home Actuator for deformation • Puncher Home Sensor for proper installation • Puncher Home Sensor connectors • Puncher Motor for proper operation • Puncher Motor connectors
  Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Perform the Puncher Motor test. The Puncher Motor (PL 21.5) runs. Y↓N→Check circuit of the Punch Motor. Refer to OF 99-9 RAP for troubleshooting procedure. Actuate the Puncher Home Sensor (PL 21.5) with a piece of paper. The display changes. Y↓N→Check circuit of the Puncher Home Sensor. Refer to Transmissive Sensor Procedure for troubleshooting procedure. If the problem continues, replace the Finisher PWB (PL 21.12).

• Code: 012-233
• Description: Puncher Move Home Sensor On Fail Puncher Move Home Sensor is not turned On after the lapse of 400(300*500**)msec from operation start.Puncher Move Home Sensor is not turned on after the stop following Puncher Move Home Sensor On.
• Remedy: Check the following components: • Actuator for deformation • Puncher Move Home Sensor for improper installation • Puncher Move Home Sensor connectors for connection failure • Puncher Move Motor connectors for connection failure
  Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Perform the Puncher Move Motor test. The Puncher Move Motor (PL 21.5) energizes. Y↓N→Check continuity between the Puncher Move Motor and Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Puncher Move Motor (PL 21.5). If the problem continues, replace the Finisher PWB (PL 21.12). Block/unblock the Puncher Move Home Sensor (PL 21.5). The display changes. Y↓N→Check continuity between the Puncher Move Home Sensor and Finisher Main PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Puncher Move Home Sensor (PL 21.5). If the problem continues, replace the Finisher PWB (PL 21.12). Check the following: • Puncher Move Motor rack and gear for binding, wear, or damage If the above check is OK, replace the Finisher PWB (PL 21.12).

• Code: 012-234
• Description: Puncher Move Home Sensor Off Fail Puncher Move Home Sensor is not turned Off after the lapse of 1000 (100*) msec. from operation start. Puncher Move Home Sensor is not turned Off after the stop following Puncher Move Home Sensor Off.
• Remedy: • Check the Actuator for deformation. • Check the Puncher Move Home Sensor for improper installation. • Check the Puncher Move Home Sensor connectors for connection failure. • Check the Puncher Move Motor connectors for connection failure.
  Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Perform the Puncher Move Motor test. The Puncher Move Motor (PL 21.5) runs. Y↓N→Check continuity between the Puncher Move Motor and Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Puncher Move Motor (PL 21.5). If the problem continues, replace the Finisher PWB (PL 21.12). Block/unblock the Puncher Move Home Sensor (PL 21.5). The display changes. Y↓N→Check continuity between the Puncher Move Home Sensor and Finisher Main PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Puncher Move Home Sensor (PL 21.5). If the problem continues, replace the Finisher PWB (PL 21.12). Check the following: • The Puncher Move Motor Belt for improper tension • The Puncher Move Motor Belt for disengagement If the above checks are OK, replace the Finisher PWB (PL 21.12).

• Code: 012-243
• Description: Booklet Knife Home Sensor On Fail Knife Home Sensor is not turned On after the lapse of 500ms from Clutch On while Booklet Knife is returning to Home.
• Remedy: • Check the Knife Home Sensor for improper installation. • Check the Knife Home Sensor connectors for connection failure. • Check the Booklet Fold Motor connectors for connection failure. • Check the Knife Clutch connectors for connection failure. • Check the Knife Clutch for improper installation. • Check the Knife drive mechanism for a foreign substance.
  Manually move the Booklet Tamper to both ends. Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Run the Booklet Folder Roll Motor test. The Booklet Folder Roll Motor (PL 21.22) energizes. Y↓N→Check continuity between the Booklet Folder Roll Motor and the Booklet PWB and between the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Booklet Folder Roll Motor (PL 21.22). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12). Perform the Knife Solenoid test (PL 21.22). The Knife Solenoid actuates. Y↓N→Check continuity between the Knife Solenoid and the Booklet PWB and between the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Knife Solenoid (PL 21.22). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12). Block/unblock the Knife Home Sensor (PL 21.22). The display changed. Y↓N→Check continuity between the Knife Home Sensor and the Booklet PWB and between the Booklet PWB and the Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Knife Home Sensor (PL 21.22). If the problem continues, replace the Booklet PWB (PL 21.12). If the problem persists, replace Finisher PWB (PL 21.12). If the problem continues, replace the Finisher PWB (PL 21.12).

• Code: 012-246
• Description: Booklet Stapler Fail Error signal On and Ready signal Off output from the Booklet Stapler were detected after Booklet Stapling operation. The Stapler Ready signal did not turn to ‘Not Ready’ within the specified time after Booklet Stapler Start signal On. Error signal On and Ready signal Off output from the Booklet Stapler were detected after Stapler Power On check was performed at Power On or when the interlock was closed. Error signal On was detected just before the Booklet Stapling operation.
• Remedy: Check continuity between the Staple and Booklet PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Check continuity between the Booklet PWB and Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Staple (PL 21.16). The problem is resolved. Y↓N→Replace the Booklet PWB (PL 21.12). If the problem continues, replace the Finisher PWB (PL 21.12). If the problem continues, replace the Finisher PWB (PL 21.12).

• Code: 012-247
• Description: Side Regi Sensor Off Fail Side Regi Sensor not turned Off after the lapse of 500msec from operation start. Side Regi Sensor is not turned Off after the stop following Side Regi Sensor Off. Target Side Regi Sensor1 or Side Regi Sensor2 is not turned Off at operation start.
• Remedy: • Check the Actuator for deformation. • Check the Side Reg 1 and 2 Sensors for improper installation. • Check the Side Reg 1 and 2 Sensors connectors for connection failure. • Check the Puncher Move Motor connectors for connection failure.
  Enter Service Diagnostics Menu: Printer Menu > Troubleshooting > Service Tools > Printer Status Page > hold the Up and Down buttons simultaneously > Run Service Diagnostics > OK. Run the Puncher Move Motor test. The Puncher Move Motor (PL 21.5) runs. Y↓N→Check continuity between the Puncher Move Motor and Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Puncher Move Motor (PL 21.5). If the problem continues, replace the Finisher PWB (PL 21.12). Block/unblock the Side Reg 1 Sensor (PL 21.5). The display changes. Y↓N→Check continuity between the Side Reg 1 Sensor and Finisher Main PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Side Reg 1 Sensor (PL 21.5). If the problem continues, replace the Finisher PWB (PL 21.12). Block/unblock the Side Reg 2 Sensor (PL 21.5). The display changes. Y↓N→Check continuity between the Side Reg 2 Sensor and Finisher PWB. The continuity check is OK. Y↓N→Repair the open circuit or short circuit. Replace the Side Reg 2 Sensor (PL 21.5). If the problem continues, replace the Finisher PWB (PL 21.12). Check the following: • The Puncher Move Motor Belt for improper tension • The Puncher Move Motor Belt for disengagement If the above checks are OK, replace the Finisher PWB (PL 21.12).

• Code: 012-258
• Description: Booklet Broken The specified number of Booklet Set Recoveries were detected in the same Job. (The specified number is 5 by default. The setting can be changed in NVRAM.)
• Remedy: Check the setting value in NVRAM. Perform the process again. The Fault Code reoccurs. Y↓N→If the problem continues, replace the Finisher PWB (PL 21.12). If the problem continues, replace the Finisher PWB (PL 21.12).