• Code: 311-377-00-150
• Description: LVF BM Stapling Failure RAP 311-377-00-150 Staples in the staple head unit are not primed.
• Remedy: . Enter dC330, code 011-361, actuate the SH 1 paper sensor, Q11-361. The display changes. Y↓N→Go to Flag 1. Check Q11-361. Refer to: • GP 11, How to Check a Sensor. • P/J308, LVF PWB. • 311D-150 LVF BM Power Distribution RAP. Repair or install new components as necessary: • SH 1 paper sensor, PL 11.68 Item 4. • LVF PWB, PL 11.90 Item 8. NOTE: If the SH1 priming sensor does not see staples in the primed position, the staple head cycles a number of times to prime the staple head. This occurs when the LVF BM interlocks are made. Follow the customer instruction label inside the LVF BM front door to remove the staple cartridge, slide out the top sheet of staples from the cartridge, to expose a fresh sheet of staples on the top of the stack. Ensure the forming plate is fully closed. Install the staple cartridge and close the door. The stapler will now cycle a few times to feed and prime the new sheet of staples. Open the door and remove the staple cartridge. Examine the sheet of staples that have been fed to the staple forming part of the stapler, by opening the forming plate. The first two staples have been partially formed. Y↓N→Install a new staple cartridge, PL 11.68 Item 7 and repeat the check. If the first two staples are not partially formed, install a new staple head unit, PL 11.68 Item 5. Perform SCP 5 Final Actions Install a new staple head unit, PL 11.68 Item 5. Perform SCP 5 Final Actions.

• Code: 311-378-00-150, 311-379-00-150
• Description: LVF BM Booklet Stapler Assembly Failure RAP 311-378-00-150 The front booklet staple cartridge assembly has not been correctly primed within the required time. 311-379-00-150 The rear booklet staple cartridge assembly has not been correctly primed within the required time.
• Remedy: Enter dC330, code 011-442, actuate the front staple cartridge primed sensor, Q11-442 by inserting a staple cartridge that has correctly primed staples in the front staple cartridge holder, then remove that cartridge and insert a cartridge that does not have primed staples. The display changes. Y↓N→Go to Flag 1. Check Q11-442. Refer to: • GP 11, How to Check a Sensor • P/J111, LVF PWB • 311D-150 LVF BM Power Distribution RAP • Wiring harness repairs Repair or install new components as necessary: • LVF PWB, PL 11.90 Item 8 • BM staple cartridge assembly, PL 11.78 Item 6 Enter dC330, code 011-443, actuate the rear staple cartridge primed sensor, Q11-443 by inserting a staple cartridge that has correctly primed staples in the rear staple cartridge holder, then remove that cartridge and insert a cartridge that does not have primed staples. The display changes. Y↓N→Go to Flag 2. Check Q11-442. Refer to: • GP 11, How to Check a Sensor • P/J111, LVF PWB • 311D-150 LVF BM Power Distribution RAP • Wiring harness repairs Repair or install new components as necessary: • LVF PWB, PL 11.90 Item 8 • BM staple cartridge assembly, PL 11.78 Item 6 The fault may be intermittent, check for damaged wiring or connectors. If necessary repair the wiring or install new components.

• Code: 311-380-00-171
• Description: HVF Punch Unit Paper Edge Detect RAP 311-380-00-171 The punch unit failed to detect the edge of the paper.
• Remedy: Go to Flag 1. Check the wiring and repair as necessary. Check the paper edge sensor, Q11-380 and. Refer to: • GP 11 How to Check a Sensor. • P/J501, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • HVF hole punch assembly, PL 11.153 Item 1. • HVF control PWB, PL 11.157 Item 2. Enter dC330 code 011-000, transport motor 1, MOT11-000. MOT11-000 runs. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check transport motor 1, MOT11-000. Refer to: • GP 10 How to Check a Motor. • P/J102, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Transport motor 1, PL 11.150 Item 2. • HVF control PWB, PL 11.157 Item 2. Perform the following: • Decrease the downcurl on prints. Refer to ADJ 10.1. • Check the tension of the transport motor 1 belt, PL 11.150 Item 7. Refer to ADJ 11.10-171. • If the fault only occurs when paper is fed from tray 6, check the tray 6 alignment. Refer to ADJ 70.4. • Reload the software, GP 4.

• Code: 311-392-00-171 ... 311-395-00-171
• Description: HVF Front Tamper Tray RAP 311-392-00-171 The front tamper tray did not move from the home position. 311-393-00-171 The front tamper tray did not return to the home position. 311-394-00-171 The front tamper tray did not enter the away position. 311-395-00-171 The front tamper tray did not move from the away position.
• Remedy: Enter dC330 code 011-003 to move the tamper inboard, and enter 11-005 to move the tamper outboard. The tamper moves. Y↓N→Go to Flag 1. Check the wiring and repair as necessary. Check the front tamper motor, MOT11-003. Refer to: • GP 10 How to Check a Motor. • P/J902, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Front tamper motor, PL 11.153 Item 6. • HVF control PWB, PL 11.157 Item 2. Stack the dC330 code 011-310, front tamper home sensor Q11-310. Move the motor using its control code 011-003 or 011-005. The display changes. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check Q11-310. Refer to: • GP 11 How to Check a Sensor. • P/J901, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Front tamper home sensor, PL 11.156 Item 1. • HVF control PWB, PL 11.157 Item 2. Stack the dC330 code 011-174, front tamper away sensor, Q11-174. Move the motor using its control code 011-003 or 011-005. The display changes. Y↓N→Go to Flag 3. Check the wiring and repair as necessary. Check Q11-174. Refer to: • GP 11 How to Check a Sensor. • P/J901, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Front tamper away sensor, Q11-174, PL 11.156 Item 1. • HVF control PWB, PL 11.157 Item 2. Perform SCP 5 Final Actions.

• Code: 311-396-00-171 ... 311-399-00-171
• Description: HVF Rear Tamper Tray RAP 311-396-00-171 The rear tamper tray did not move from the home position. 311-397-00-171 The rear tamper tray did not return to the home position. 311-398-00-171 The rear tamper tray did not move from the away position. 311-399-00-171 The rear tamper tray did not return to the away position.
• Remedy: Enter the dC330 code, 11-006, move rear tamper inboard. The tamper moves. Y↓N→Go to Flag 1. Check the wiring and repair as necessary. Check the rear tamper motor, MOT11-004. Refer to: • GP 10 How to Check a Motor. • P/J801, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Rear tamper, PL 11.140 Item 13. • HVF control PWB, PL 11.157 Item 2. Stack the dC330 code, 11-311, rear tamper home sensor, Q11-311. Move the tamper motor using the code 011-006, move motor inboard. The display changes. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check Q11-311. Refer to: • GP 11 How to Check a Sensor. • P/J401, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Rear tamper, PL 11.140 Item 13. • HVF control PWB, PL 11.157 Item 2. Enter dC330 code 011-319, rear tamper away sensor Q11-319. Actuate the rear tamper away sensor, using a piece of paper inserted from the rear of the machine. The display changes. Y↓N→Go to Flag 3. Check the wiring and repair as necessary. Check Q11-319. Refer to: • GP 11 How to check a sensor. • P/J401, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Rear tamper, PL 11.140 Item 13. • HVF control PWB, PL 11.157 Item 2. Perform SCP 5 Final Actions.

• Code: 311-403-00-171, 311-413-00-171, 311-414-00-171
• Description: HVF BM Staple Head 2 and Stapler Module RAP 311-403-00-171 The HVF BM staple head 2 motor has failed to move. 311-413-00-171 The HVF BM staple head 2 is not detected in the home position. 311-414-00-171 The booklet maker stapler module is not detected in the home (staple head closed) position during hard / soft initialize, or at set boundary.
• Remedy: Enter dC330 code 011-421 to check the BM staple head carrier closed sensor, Q11-421. Open and close the staple head carrier. The display changes. Y↓N→Go to Flag 1. Check Q11-421. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • BM staple head carrier closed sensor, PL 11.168 Item 18. • BM PWB, PL 11.166 Item 10. Remove the HVF front door and door support, refer to-171 HVF Covers. Pull out the BM module. Remove the staple head 2 cover, PL 11.168 Item 14. Enter dC330 code 011-413 to check the BM SH2 home switch, S11-413. Manually rotate the staple head to actuate the BM SH2 home switch. The display changes. Y↓N→Go to Flag 2. Check S11-413. Refer to: • GP 13, How to Check a Switch. • P/J551, BM PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • BM staple head 2, PL 11.168 Item 7. • BM PWB, PL 11.166 Item 10. Enter dC330 code 011-403 to run the BM SH2 motor. The staple head cycled. Y↓N→Go to Flag 3. Check the wiring and connectors between P/J560 and P/J586. The wiring and connectors are good. Y↓N→Repair the wiring or connectors. Install a new BM staple head 2, PL 11.168 Item 7. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components: • BM staple head carrier closed sensor, PL 11.168 Item 18. • BM staple head 2, PL 11.168 Item 7. • BM PWB, PL 11.166 Item 10.

• Code: 311-415-00-171
• Description: HVF BM Crease Roll Gate Home RAP 311-415-00-171 The crease roll gate is not at the home position.
• Remedy: Enter dC330 code 011-415. Actuate the BM crease roll gate home sensor, Q11-415. The display changes. Y↓N→Go to Flag 1. Check Q11-415. Refer to: • GP 11, How to Check a Sensor. • P/J552, BM PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM crease roll gate home sensor PL 11.166 Item 9. Enter dC330 code 011-401 to run the BM crease roll gate motor, MOT11-401. MOT11-401 runs. Y↓N→Go to Flag 2 and Flag 3. Check MOT11-401. Refer to: • GP 10 How to Check a Motor. • P/J555, BM PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • BM PWB, PL 11.166 Item 10. • BM crease roll gate motor, PL 11.166 Item 8. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install a new BM PWB, PL 11.166 Item 10.

• Code: 311-417-00-171, 311-418-00-171
• Description: HVF BM Flapper RAP 311-417-00-171 The booklet maker flapper did not return to the home position. 311-418-00-171 The booklet maker flapper did not move from the home position.
• Remedy: NOTE: All HVF BM interlocks must be made to supply +24V to the motors. Enter dC330 code 011-390 to check the BM flapper motor, MOT11-390. The BM flapper rotates. Y↓N→Go to Flag 2. Check MOT11-390. Refer to: • GP 10, How to Check a Motor. • P/J560, BM PWB. • 311A-171, HVF Power Distribution RAP. Install new components as necessary: • BM flapper motor, PL 11.166 Item 1. • BM PWB, PL 11.166 Item 10. • BM flapper, PL 11.161 Item 23. Enter dC330 code 011-391. Actuate the flapper home sensor, Q11-391. The display changes. Y↓N→Go to Flag 1. Check Q11-391. Refer to: • GP 11 How to Check a Sensor. • P/J551, BM PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Flapper home sensor, PL 11.161 Item 12. • BM PWB, PL 11.166 Item 10. Perform SCP 5 Final Actions.