• Code: 311-418-00-150
• Description: LVF BM Flapper Failure RAP 311-418-00-150 The booklet compiler flapper has failed.
• Remedy: Enter dC330 code 011-391. Actuate the flapper home sensor. The display changes. Y↓N→Go to Flag 1, check the flapper home sensor, Q11-391. Refer to: • GP 11, How to Check a Sensor. • P/J104, LVF BM PWB. • 311D-150 LVF BM Power Distribution RAP. Install new components as necessary: • LVF BM PWB, PL 11.90 Item 1. • Booklet maker compiler guide assembly, PL 11.75 Item 6. Enter dC330 code 011-390 to run the BM flapper motor, MOT11-391. The motor runs. Y↓N→Go to Flag 2, check the BM flapper motor, MOT11-391. Refer to: • GP 10, How to Check a Motor. • P/J104, LVF BM PWB. • 311D-150 LVF BM Power Distribution RAP. Install new components as necessary: • LVF BM PWB, PL 11.90 Item 1. • Booklet maker compiler guide assembly, PL 11.75 Item 6. The fault may be intermittent, check for damaged wiring or connectors. If necessary repair the wiring or install new components.

• Code: 311-450-00-171, 311-456-00-171 ... 311-459-00-171
• Description: HVF Ejector Module RAP 311-450-00-171 The ejector module motor has stalled 311-456-00-171 The ejector module did not return to the home position. 311-457-00-171 The ejector module did not move from the home position. 311-458-00-171 The ejector module did not return to the out position. 311-459-00-171 The ejector module did not move from the out position.
• Remedy: Enter dC330 code 011-320, ejector home sensor, Q11-320. Stack the dC330 code 011-053 to move the stapler unit inboard, and observe the display. This action moves the stapler unit inboard, and moves the ejector module to the out position. The display changes. Y↓N→The ejector module moved to the out position. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the ejector unit motor, MOT11-023. Refer to: • GP 10 How to Check a Motor. • P/J802, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Go to Flag 1. Check the wiring and repair as necessary. Check Q11-320. Refer to: • GP 11 How to Check a Sensor. • P/J401, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Exit, then re-enter service mode. This returns the ejector module to the home position. Enter dC330 code, 11-322, ejector unit out sensor, Q11-322. Stack the dC330 code, 11-053 to move the stapler unit inboard. The display changes. Y↓N→Go to Flag 3. Check the wiring and repair as necessary. Check Q11-322. Refer to: • GP 11 How to Check a Sensor. • P/J401, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Exit, then re-enter service mode. This returns the ejector module to the home position. Enter the dC330 code 011-177, ejector motor encoder, Q11-177. Stack the dC330 code 011-053 to move the stapler unit inboard. The display changes condition for a few seconds. Y↓N→Go to Flag 4. Check the wiring and repair as necessary. Check Q11-177. Refer to: • GP 10 How to Check a Motor. • P/J401, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Perform SCP 5 Final Actions.

• Code: 311-451-00-171 ... 311-455-00-171
• Description: HVF Ejector Roll and Lower Paddle RAP 311-451-00-171 The ejector roll motor has stalled. 11-452-00-171 The ejector roll did not return to the home position. 311-453-00-171 The ejector roll did not move from the home position. 311-454-00-171 The lower paddle has failed to return to the home position. 311-455-00-171 The lower paddle has failed to move from the home position.
• Remedy: Enter dC330 code 011-032 to take the bin 1 stacker tray down. Enter code 011-053, staple unit 1 forward to move the ejector module to the out position. Enter code 011-179, ejector plate home sensor, Q11-179. Manually turn the ejector belts a few centimeters. The display changes. Y↓N→Go to Flag 1. Check the wiring and repair as necessary. Check Q11-179. Refer to: • GP 11 How to Check a Sensor. • P/J401, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 011-178, ejector plate encoder sensor, Q11-178. Enter the code 011- 088 to rotate the ejector roll motor one cycle of the ejector plates in the forward direction. The display changes. Y↓N→The ejector roll motor turned. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check the ejector roll motor, MOT11-088. Refer to: • GP 10 How to Check a Motor. • P/J802, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Go to Flag 3. Check the wiring and repair as necessary. Check Q11-178. Refer to: • GP 11 How to Check a Sensor. • P/J401, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Measure the voltage at P/J401, pin B4., rotate the lower home paddle upwards and inwards for one full rotation. The voltage changes from a logic high to a low, and then back to high. Y↓N→Go to Flag 4. Check the wiring and repair as necessary. Check the ejector lower paddle switch, S11-180. Refer to: • GP 13 How to Check a Switch. • P/J401, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Measure the voltage at P/J401, pin B12. Actuate the ejector paper present sensor by placing a sheet of paper on the ejector module. The voltage changes. Y↓N→Go to Flag 5. Check the wiring and repair as necessary. Check the ejector paper present sensor. Refer to: • GP 11 How to Check a Sensor. • P/J401, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Perform SCP 5 Final Actions.

• Code: 311-460-00-171 ... 311-462-00-171
• Description: HVF Bin 1 Position RAP 311-460-00-171 Bin 1 motor has stalled. 311-461-00-171 Bin 1 did not actuate the bin 1 upper level sensor during stacking. 311-462-00-171 Bin 1 did not leave the bin 1 upper level sensor during stacking.
• Remedy: NOTE: The bin 1 90% full sensor, Q11-331, and the bin 1 lower limit switch are mounted on the same bracket. This bracket can be in either of two positions. It is in the upper position, only when a tri-folder module is installed. NOTE: The bin 1 upper level sensor controls the height of the tray during normal use. The sensor is in two parts: the transmitter at the front of the tray and the receiver at the rear of the tray. Only the LED of the front sensor is used and only the light sensitive transistor of the rear sensor is used. Refer to Flag 3 and Flag 4. shows the location of the components. Place about one centimeter thickness of paper on the bin 1 tray. Switch off, then switch on the machine, GP 14. The bin 1 tray moves during initialization. Y↓N→If the tray is not at the upper limit, enter dC330 code 011-334, bin 1 upper limit switch, S11-334. Manually actuate S11-334. The display changes. Y↓N→Go to Flag 5. Check the wiring and repair as necessary. Check S11-334. Refer to: • GP 13 How to Check a Switch. • P/J602, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Bin 1 upper limit switch, PL 11.135 Item 7. • HVF control PWB, PL 11.157 Item 2. If the tray is not at the lower limit, enter dC330 code 011-335, bin 1 lower limit switch, S11- 335. Manually actuate S11-335. The display changes. Y↓N→Go to Flag 6. Check the wiring and repair as necessary. Check S11-335. Refer to: • GP 13 How to Check a Switch. • P/J602, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Bin 1 lower limit switch, PL 11.135 Item 7. • HVF control PWB, PL 11.157 Item 2. Go to Flag 1. Check the wiring and repair as necessary. Check the bin 1 elevator motor, 11-030. Refer to: • GP 10 How to Check a Motor. • P/J202, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Bin 1 elevator motor, PL 11.135 Item 10. • HVF control PWB, PL 11.157 Item 2. Enter dC330 code 011-182, bin 1 encoder sensor, Q11-182. Turn the bin 1 encoder wheel. The display changes. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check Q11-182. Refer to: • GP 11 How to Check a Sensor. • P/J601, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Bin 1 encoder sensor, PL 11.135 Item 3. • HVF control PWB, PL 11.157 Item 2. Enter dC330 code 011-332, bin 1 upper level sensor, Q11-332. Remove the paper from the tray. Actuate the sensor by breaking the light beam from the front transmitter to the rear receiver. The display changes. Y↓N→Go to Flag 3 and Flag 4. Check the wiring and repair as necessary. Check the two parts of Q11-332. Refer to: • GP 11 How to Check a Sensor. • P/J601 and P/J901, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Bin 1 upper level sensor (transmitter), PL 11.140 Item 20. • Bin 1 upper level sensor (receiver), PL 11.140 Item 16. • HVF control PWB, PL 11.157 Item 2. Enter dC330 code 011-331, bin 1 90% full sensor, Q11-331. Actuate the sensor using a piece of paper. The display changes. Y↓N→Go to Flag 7. Check the wiring and repair as necessary. Check Q11-331. Refer to: • GP 11 How to Check a Sensor. • P/J601, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Bin1 90% full sensor, PL 11.135 Item 3. • HVF control PWB, PL 11.157 Item 2. Lower the bin 1 tray by pressing the PTU switch, or by entering dC330 code 011-032, bin1 elevator motor down. Enter the dC330 code 011-196, bin 1 rear wall sensor, Q11-196. Actuate Q11-196 using a sheet of paper. The display changes. Y↓N→Go to Flag 8. Check the wiring and repair as necessary. Check Q11-196. Refer to: • GP 11 How to Check a Sensor. • P/J403, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Bin 1 rear wall sensor, PL 11.140 Item 17. • HVF control PWB, PL 11.157 Item 2. If the fault is random and bin 1 has an erratic up / down movement and poor stacking. Check that the bin 1 rear wall sensor is clean. The sensor is clean. Y↓N→Clean the bin 1 rear wall sensor. Use a brush to remove paper dust from the sensor and the plastic surround. Then use a damp cloth to clean the sensor and plastic surround. Perform SCP 5 Final Actions.

• Code: 311-463-00-171, 311-464-00-171
• Description: HVF BM +24V Failure RAP 311-463-00-171 The booklet maker control PWB has failed to detect +24V at the input from the HVF. 311-464-00-171 The booklet maker control PWB has detected an internal +24V failure, such as over current, short circuit or under voltage.
• Remedy: Close or cheat all the HVF BM interlocks. The HVF BM performs a mechanical reset. Y↓N→Go to Flag 1. ACL is available at PJ22 on the LVPS and base module between pins 1 and 2. Y↓N→Go to the 301C AC Power RAP and check the AC output voltages. Go to Flag 2. +24V is available at P/J111 between pins 1 and 4. Y↓N→Refer to. +24V is available at T001 on the HVF power supply between pins 1 and 5. Y↓N→Install a new HVF power supply module, PL 11.157 Item 1. Check the connectors and harness between T001 and PJ111. Repair the harness as necessary. Go to Flag 3. +24V is available at P/J111 between pins 1 and 4, between pins 2 and 5 and between pins 3 and 6. Y↓N→Go to the 311-300-00-171, 311-302-00-171, 311-303-00-171 HVF Docking and Interlock RAP. Go to Flag 4. +24V is available at P/J559 between pins 1 and 2. Y↓N→+24V is available at P/J131 between pins 1 and 2. Y↓N→Install a new HVF control PWB, PL 11.157 Item 2. Check the connectors and harness between P/J559 and P/J131. Repair the harness as necessary. If an inserter is installed, go to P/J703. +24V is available between P/J703 pin 1 and P/ J111 pin 1. Y↓N→Go to 311-306-00-171, 311-309-00-171 HVF Inserter Interlock RAP Go to Flag 5. +24V is available at P/J601 between pins 1 and pin 4. Y↓N→Install a new BM PWB, PL 11.166 Item 10. Go to Flag 6. +24V is available at P/J601 between pins 4 and 6. Y↓N→Go to the 311-300-00-171, 311-302-00-171, 311-303-00-171 Docking and Interlocks RAP. The +24V supply are good. Go to SCP 5 Final actions. The +24V supply are good. Go to SCP 5 Final actions.

• Code: 311-465-00-171 ... 311-468-00-171
• Description: Paddle Unit Position RAP 311-465-00-171 The paddle unit has failed to return to the upper position. 311-466-00-171 The paddle unit has failed to move from the upper position. 311-467-00-171 The paddle unit has failed to return to the lower position. 311-468-00-171 The paddle unit has failed to move from the lower position.
• Remedy: NOTE: All HVF BM interlocks must be made to supply +24V to the motors. Enter dC330 code 011-027 paddle unit motor, MOT11-027. Press Start. MOT11-027 runs. Y↓N→Go to Flag 2. Check MOT11-027. Refer to: • GP 10, How to Check a Motor. • P/J202, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Paddle module driving motor assembly, PL 11.150 Item 6. • HVF control PWB, PL 11.157 Item 2. Enter dC330 code 011-027 to check the paddle unit motor, MOT11-027. The paddle unit moves. Y↓N→Check the drive gears on the paddle unit. Install new components as necessary. PL 11.145 Item 2. Enter dC330 code 011-194 paddle unit upper sensor, Q11-194. Press Start. Select code 011- 027 and press start. The sensor status changes. Y↓N→Go to Flag 1. Check Q11-194. Refer to: • GP 11 How to Check a Sensor. • P/J201, HVF Control PWB • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Paddle module assembly, PL 11.145 Item 2. • HVF control PWB, PL 11.157 Item 2. Enter dC330 code 011-195 paddle unit lower sensor, Q11-195. Select code 011-195 and press Start. Select code 011-027 and press start. The sensor status changes. Y↓N→Go to Flag 3. Check Q11-195. Refer to: • GP 11 How to Check a Sensor. • P/J201, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Paddle module assembly, PL 11.145 Item 2. • HVF control PWB, PL 11.157 Item 2. Perform SCP 5 Final Actions.

• Code: 311-473-00-171 ... 311-478-00-171
• Description: Support Finger Position RAP 311-473-00-171 The support finger has failed to return to the initial position. 311-474-00-171 The support finger has failed to move from the initial position. 311-475-00-171 The support finger has failed to return to the home position. 311-476-00-171 The support finger has failed to move from the home position. 311-477-00-171 The support finger has failed to return to the out position. 311-478-00-171 The support finger has failed to move from the out position.
• Remedy: NOTE: When manually extending the fingers to check the sensors, the home sensor operates first, followed by the init sensor. The away sensor operates when the fingers are fully extended. All three sensors are spared as part of the rear tamper assembly. shows the component locations. Enter dC330 code 011-192, support finger home sensor, Q11-192. Note the position of the support fingers at rest. Using a screwdriver, or with a finger, turn the gear wheel shown, downwards. The support fingers extend to the right as the gear is turned. When the support fingers have extended by about six millimeters, the support finger home sensor changes state. The display changes from High to Low. Y↓N→Go to Flag 1. Check Q11-192. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Rear tamper assembly, PL 11.140 Item 13. • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 011-191 and continue turning the gear wheel. When the support fingers have extended by about 25mm, the support finger init sensor changes state. The display changes from High to Low. Y↓N→Go to Flag 2. Check the support finger init sensor, Q11-191. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Rear tamper assembly, PL 11.140 Item 13. • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 011-193, support finger out sensor, Q11-193 and continue turning the gear wheel. When the support fingers have extended by about 105mm, the support finger out sensor changes state. The display changes from High to Low. Y↓N→Go to Flag 3. Check Q11-193. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF Control PWB • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Rear tamper assembly, PL 11.140 Item 13. • Ejector assembly, PL 11.140 Item 2. • HVF control PWB, PL 11.157 Item 2. Make several small sets of copies and observe that the support fingers are extended between each set. NOTE: If copies can not be made, go to the check of the support finger motor encoder. The support fingers are extended. Y↓N→Remove the HVF top cover and rear cover-171. Enter the dC330 code 011- 172, support finger motor encoder, Q11-172. Manually turn the support motor encoder disc. The encoder sensor changes state. Y↓N→Go to Flag 4. Check Q11-172. Refer to: • GP 11 How to Check a Sensor. • P/J402, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Support finger motor encoder sensor, PL 11.140 Item 15. • HVF control PWB, PL 11.157 Item 2. Go to Flag 5. Check the wiring between P/J802 and the support finger motor. Repair as necessary. Install new components as necessary: • Motor encoder assembly, PL 11.140 Item 18. • HVF control PWB, PL 11.157 Item 2. Perform SCP 5 Final Actions.

• Code: 311-479-00-171
• Description: Inserter Paper Length Fault RAP 311-479-00-171 A shorter than expected sheet has been fed from the inserter.
• Remedy: shows the component locations. Enter the dC330 code 011-150, inserter sheet size detector 1, Q11-150. Use a piece of paper to actuate the sensor. The sensor display changes state. Y↓N→Go to Flag 1 and Flag 2. Check Q11-150. Refer to: • GP 11 How to Check a Sensor. • P/J9, P/J4, Inserter PWB. • P/J701, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Inserter sheet size detector 1, PL 11.175 Item 12. • Inserter PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 011-151, inserter sheet size detector 2, Q11-151. Use a piece of paper to actuate the sensor. The sensor display changes state. Y↓N→Go to Flag 3 and Flag 4. Check Q11-151. Refer to: • GP 11 How to Check a Sensor. • P/J9, P/J4, Inserter PWB. • P/J701, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Inserter sheet size detector 2, PL 11.175 Item 12. • Inserter PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 011-155, inserter TE sensor, Q11-155. Use a piece of paper to actuate the sensor. The sensor display changes state. Y↓N→Go to Flag 5 and Flag 6. Check Q11-155. Refer to: • GP 11 How to Check a Sensor. • P/J6, P/J4, Inserter PWB. • P/J701, HVF Control PWB. • 311A-171, HVF Power Distribution RAP. Install new components as necessary: • Inserter TE sensor, PL 11.179 Item 11. • Inserter PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 011-154, inserter LE sensor, Q11-154. Use a piece of paper to actuate the sensor. The sensor display changes state. Y↓N→Go to Flag 7 and Flag 8. Check Q11-154. Refer to: • GP 11 How to Check a Sensor. • P/J6, P/J4, Inserter PWB. • P/J701, HVF Control PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Inserter LE sensor, PL 11.179 Item 11. • Inserter PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 011-077, to energize the inserter clutch, CL11-077. CL11-077 energised. Y↓N→Go to Flag 9 (W/O TAG V-001) or Flag 13 (With TAG V-001) and Flag 10. Check CL11- 077. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J703, HVF Control PWB. • P/J5, P/J12, Inserter PWB. • 311A-171 HVF Power Distribution RAP. Install new components as necessary: • Inserter clutch, PL 11.179 Item 3. • Inserter PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Enter the dC330 code 011-078, to run the inserter motor, MOT11-078. MOT11-078 runs. Y↓N→Go to Flag 11 and Flag 12. Check MOT11-078. Refer to: • GP 10 How to Check a Motor. • P/J701, HVF Control PWB. • P/J4, P/J12, Inserter PWB. • 311A-171, HVF Power Distribution RAP. Install new components as necessary: • Inserter motor, PL 11.181 Item 1. • Inserter PWB, PL 11.179 Item 9. • HVF control PWB, PL 11.157 Item 2. Perform SCP 5 Final Actions.