• Code: 310-400-00
• Description: Fuser CRUM Communication Fault RAP 310-400-00 The fuser CRUM communications have failed.
• Remedy: Remove the fuser module and print cartridge to prevent damage to the CRUMs when checking for continuity. 1. Ensure that P/J766 on the IOT PWB is correctly and securely connected. 2. Go to Flag 1. Check the harness, GP 7, and measure the voltages. Refer to: • 301B 0V Distribution RAP. • 301E +5V and +5VSB Distribution RAP. 3. Go to Flag 2. Check the items that follow: • The harness, GP 7. Repair as necessary. • The fuser CRUM connector, for damage or contamination. 4. Go to Flag 3. Check the items that follow: • The harness, GP 7. Repair as necessary. • The print cartridge CRUM connector, for damage or contamination. 5. Perform the OF7 IOT PWB Diagnostics RAP. 6. If the fault is intermittent, the cause may be due to electrical noise. Go to OF10 Intermittent Failure RAP. 7. Install new components as necessary: • Fuser module, PL 10.8 Item 1. • Print cartridge, PL 90.17 Item 9.

• Code: 310-702-00
• Description: Offset Motor Fault RAP 310-702-00 The offset shuttle failed to return to the home position.
• Remedy: Enter dC330 code 010-300, offset sensor, Q10-300. Move the offset shuttle slowly backwards and forwards. The display changes. Y↓N→Go to Flag 1. Check Q10-300. Refer to: • GP 11, How to Check a Sensor. • P/J761, IOT PWB. • 301E +5V and +5VSB Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new offset sensor, PL 10.11 Item 8. If the fault persists, perform OF7 IOT PWB Diagnostics RAP. Remove the centre output tray. Enter dC330 code 010-500, offset motor forward or code 010-501, offset motor reverse, MOT10-500. The motor operates. Y↓N→Go to Flag 2. Check MOT10-500. Refer to: • GP 10, How to Check a Motor. • P/J770, IOT PWB. If necessary, install a new offset motor, PL 10.11 Item 14. If the fault persists, perform OF7 IOT PWB Diagnostics RAP. Refer to GP 7. Check the components that follow: • Offset shuttle, PL 10.11 Item 22. • Inverter assembly, PL 10.10 Item 1.

• Code: 310A
• Description: Centre Output Tray Poor Stacking RAP Use this RAP to identify the cause of poor stacking in the centre output tray.
• Remedy: Perform the steps that follow: • Ensure that all paper or other copy stock being used is within the size and weight specifications. Refer to GP 20 Paper and Media Size Specifications. • Ensure that the edge guides of all paper trays are adjusted correctly for the paper size and that the trays are fully closed. • Ensure that the paper stack in each paper tray has been fanned. • Turn over the paper stack in each paper tray. • Use a new ream of paper, if available. • Check the output copies/prints for curl. Refer to the IQ5 Print Damage RAP. • Check the offset motor, PL 10.11 Item 14. Refer to 310-702-00 Offset Motor Fault RAP. • Check the inverter assembly, PL 10.10 Item 1 for wear or damage. • Check the bail arm assembly, PL 10.11 Item 25 for wear or damage.

• Code: 312-024-00-110, 312-025-00-110
• Description: Paddle Roll Failure RAP 312-024-00-110 The paddle shaft failed to return to the home position within the required time. 312-025-00-110 The paddle shaft failed to leave the home position within the required time.
• Remedy: NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. Enter dC330 code 012-238 paddle roll motor run, MOT12-238. The paddle rotates correctly. Y↓N→Go to Flag 2. Check MOT12-238. Refer to: • 312G-110 2K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. • P/J310, 2K LCSS PWB. • 312D-110 2K LCSS Power Distribution RAP. Install new components as necessary: • Paddle roll motor assembly, PL 12.25 Item 10. • 2K LCSS PWB, PL 12.75 Item 1. Add the code 012-186 paddle home sensor, Q12-186. The display cycles high/low. Y↓N→Go to Flag 1. Check Q12-186. Refer to: • 312G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J314, 2K LCSS PWB. •, Component location. • 312D-110 2K LCSS Power Distribution RAP. Install new components as necessary: • Paddle roll home sensor, PL 12.25 Item 11. • 2K LCSS PWB, PL 12.75 Item 1. Perform SCP 5 Final Actions.

• Code: 312-024-00-150, 312-025-00-150
• Description: Paddle Roll Failure RAP 312-024-00-150 The paddle was not at the home position. 312-025-00-150 The paddle failed to rotate. NOTE: The paddle is in the home position when the sensor flag is located between the sensor jaws. If a jam occurs in the compiler, bin 1 will not be available.
• Remedy: NOTE: All LVF BM interlocks must be made to supply +24V to the motors. Enter dC330, code 012-237, to run the paddle motor, MOT12-238, PL 12.335 Item 10. The paddle rotates correctly. Y↓N→Go to Flag 2. Check the paddle roll motor, MOT12-238. Refer to: • GP 10, How to Check a Motor. •. • P/J310, LVF PWB. • 312D-150 LVF BM Power Distribution RAP. Repair or install new components as necessary: • Paddle motor assembly, PL 12.335 Item 10. • LVF PWB, PL 12.425 Item 8. Enter dC330, code 012-186, paddle roll home sensor, Q12-186, PL 12.335 Item 4. Add the code 012-238, paddle roll motor run, to actuate Q12-186. The display cycles high/low. Y↓N→Go to Flag 1. Check Q12-186. Refer to: • GP 11, How to Check a Sensor. •. • P/J314, LVF PWB. • 312D-150 LVF BM Power Distribution RAP. Repair or install new components as necessary: • Paddle roll home sensor, PL 12.335 Item 4. • LVF PWB, PL 12.425 Item 8. Perform SCP 5 Final Actions.

• Code: 312-043-00-110, 312-046-00-110
• Description: Hole Punch Operation Failure RAP 312-043-00-110 The hole punch failed to leave the home position within the required time. 312-046-00-110 The hole punch failed to return to the home position within the required time.
• Remedy: Go to Flag 5. Check the link between P/J307 pins 10 and 11 on the 2K LCSS PWB. The link is good. Y↓N→Repair the wiring or connector as necessary. . Enter dC330 code 012-195 punch head present sensor, Q12-195. Actuate Q12-195. The display changes. Y↓N→Go to Flag 2. Check Q12-195. Refer to: • 312G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J307, 2K LCSS PWB. • 312D-110 2K LCSS Power Distribution RAP. Install new components as necessary: • Punch head present sensor, PL 12.20 Item 1. • 2K LCSS PWB, PL 12.75 Item 1. Enter dC330 code 012-194 punch head home sensor, Q12-194. Actuate Q12-194. The display changes. Y↓N→Go to Flag 1. Check Q12-194. Refer to: • 312G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J307, 2K LCSS PWB. • 312D-110 2K LCSS Power Distribution RAP. Install new components as necessary: • Punch head home sensor, PL 12.20 Item 1. • 2K LCSS PWB, PL 12.75 Item 1. Enter dC330 code 012-244, punch head run. The punch cycles. Y↓N→Go to Flag 3. Check the hole punch motor, MOT12-243. Refer to: • 312G-110 2K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. • P/J311, 2K LCSS PWB. • 312D-110 2K LCSS Power Distribution RAP. Install new components as necessary: • Punch head motor assembly, PL 12.20 Item 2. • 2K LCSS PWB, PL 12.75 Item 1. NOTE: The chad bin collects the pieces of paper cut out by the hole punch. The chad bin level sensor will not operate if the tray is incorrectly installed. Ensure the chad bin is fully inserted and the lever engages in the slot. Enter dC330 code 012-193, chad bin level sensor, Q12-193. Use a piece of paper to actuate Q12-193. The display changes. Y↓N→Go to Flag 4. Check Q12-193. Refer to: • 312G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J307, 2K LCSS PWB. • 312D-110 2K LCSS Power Distribution RAP. Install new components as necessary: • Chad bin level sensor, PL 12.20 Item 7. • 2K LCSS PWB, PL 12.75 Item 1. Perform SCP 5 Final Actions.

• Code: 312-043-00-150, 312-046-00-150
• Description: Hole Punch Operation Failure RAP 312-043-00-150 The hole punch failed to perform a punch cycle. 312-046-00-150 The hole punch was not at the home position.
• Remedy: Go to Flag 5. Check the link between P/J307 pins 10 and 11, LVF PWB. The link is good. Y↓N→Repair the wiring or connector. Enter dC330, code 012-195, punch head present sensor, Q12-195. Actuate Q12- 195. The display changes. Y↓N→Go to Flag 2. Check Q12-195. Refer to: • GP 11 How to Check a Sensor. • P/J307, LVF PWB. • 312D-150 LVF BM Power Distribution RAP. Repair or install new components as necessary: • Punch head home sensor, PL 12.330 Item 1. • LVF PWB, PL 12.425 Item 8. Enter dC330 code 012-194, punch head home sensor, Q12-194. Actuate Q12-194. The display changes. Y↓N→Go to Flag 1. Check Q12-194. Refer to: • GP 11 How to Check a Sensor. • P/J307, LVF PWB. • 312D-150 LVF BM Power Distribution RAP. Repair or install new components as necessary: • Punch head home sensor, PL 12.330 Item 1. • LVF PWB, PL 12.425 Item 8. Enter dC330 code 012-244, punch head run. The punch cycles. Y↓N→Go to Flag 3. Check the hole punch motor, MOT12-243. Refer to: •. • GP 10, How to Check a Motor. • P/J311, LVF PWB. • 312D-150 LVF BM Power Distribution RAP. Repair or install new components as necessary: • Punch head motor assembly, PL 12.330 Item 2. • LVF PWB, PL 12.425 Item 8. NOTE: The chad bin collects the pieces of paper cut out by the hole punch. The chad bin level sensor will not operate if the bin is incorrectly installed. Ensure the chad bin is fully inserted and the lever engages in the slot. Enter dC330, code 012-193, chad bin level sensor, Q12-193. Use a strip of paper to actuate Q12-193. The display changes. Y↓N→Go to Flag 4. Check Q12-193. Refer to: • GP 11 How to Check a Sensor. • P/J307, LVF PWB. • 312D-150 LVF BM Power Distribution RAP. Install new components as necessary. • Chad bin level sensor, PL 12.330 Item 7. • LVF PWB, PL 12.425 Item 8. Perform SCP 5 Final Actions.

• Code: 312-061-00-150
• Description: Crease Blade Move Failure RAP 312-061-00-150 The crease blade failed to clear the crease blade home sensor.
• Remedy: Check the parts that follow for damage: • Crease blade assembly, PL 12.405 Item 5. • Crease blade drive gear, PL 12.405 Item 7. • Crease blade gearbox, PL 12.405 Item 11. • Crease blade cranks, PL 12.405 Item 12. • Crease blade front blade arm, PL 12.405 Item 8. • Crease blade rear blade arm, PL 12.405 Item 9. • Crease blade guides, PL 12.405 Item 3. The parts are good. Y↓N→Install new components as necessary. Enter dC330 code 012-214, crease blade home sensor, Q12-214. Actuate Q12-214, by rotating the crease blade knob so that the flag on the crease blade moves into and out of Q12-214. The display changes. Y↓N→Go to Flag 1. Check Q12-214. Refer to: • GP 11, How to Check a Sensor. • P/J104, LVF PWB. • 312D-150 LVF BM Power Distribution RAP. Install new components as necessary: • LVF BM PWB, PL 12.425 Item 1. • Crease blade home sensor, PL 12.405 Item 4. Enter dC330 code 012-215, crease blade motor encoder sensor, Q12-215. Actuate Q12-215, by slowly rotating the crease blade knob. The display changes. Y↓N→Go to Flag 3. Check Q12-215. Refer to: • GP 11, How to Check a Sensor. • P/J104, LVF PWB. • 312D-150 LVF BM Power Distribution RAP. Install new components as necessary: • LVF BM PWB, PL 12.425 Item 1. • Crease blade motor encoder sensor, PL 12.405 Item 4. Enter dC330 code 012-252 to cycle the crease blade motor, MOT12-252. The motor runs. Y↓N→Go to Flag 2. Check MOT12-252. Refer to: • GP 10, How to Check a Motor. • P/J104, LVF BM PWB. • 312D-150 LVF BM Power Distribution RAP. Install new components as necessary: • LVF BM PWB, PL 12.425 Item 1. • Crease blade motor, PL 12.405 Item 2. The fault may be intermittent. Check for damaged wiring or connectors. If necessary repair the wiring, or install new components.