Các lỗi thường gặp

Code :
  • Code: 64:04
  • Description: Input/Output problem through the USB Port.
  • Remedy: • Check that the USB cable is correctly connected to the Printer. • Check that the USB Card is correctly installed. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • Replace the USB card.
  • Code: 65:04
  • Description: Input/Output problem through an unknown port.
  • Remedy: • Check that the unknown port cable is correctly connected to the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version.
  • Code: 66:08
  • Description: Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded.
  • Remedy: • Resend the file to be printed on the current paper type. • Change the paper type to the type that was loaded when the file was originally sent.
  • Code: 67:04
  • Description: Input/Output problem through an Firewire Port.
  • Remedy: • Check that the Firewire cable is correctly connected to the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • If the System Error continues, replace the Main PCA.
  • Code: 68:03
  • Description: Non-critical permanent data was lost. This does not prevent the Printer to work, only that internal life counters will not be recorded until the Printer is restarted.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version.
  • Code: 71:03
  • Description: Out of memory failure.
  • Remedy: It is recommended that you remove any unnecessary files from the Hard Disk Drive using the Web Server.
  • Code: 71:04
  • Description: Out of memory failure.
  • Remedy: It is recommended that you remove any unnecessary files from the Hard Disk Drive using the Web Server.
  • Code: 71:19
  • Description: Default Serial Number found in the main and backup NVM. It seems that both the Ink Supply Tubes and Hard Disk Drive have been replaced together.
  • Remedy: • Perform the "Error 71:19 Recovery" Service Utility (refer to Chapter 4). You MUST NEVER replace both the Hard Disk Drive and the Ink Supply Tubes and Trailing Cable at the same time. If both parts need to replaced, you MUST first replace one part and then power ON the Printer until it completely initializes. Then you can power OFF the Printer and replace the other part.
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