Các lỗi thường gặp

Code :
  • Code: 05.3:10
  • Description: Main memory size failure.
  • Remedy: • Check that at least 256 megabytes of memory is installed in the Printer. • Check that the Memory Module is installed correctly. • Try installing the Memory Module in the other Memory slot and check if the System Error appears. • If the System Error reappears, replace the Memory Module. • If the System Error does NOT reappear, then the original slot could be faulty. In this case, replace the Main PCA.
  • Code: 06:03
  • Description: NVM file has bad CRC.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If the System Error continues, replace the Hard Disk Drive.
  • Code: 06:10
  • Description: Main NVM failure - not detected, read/write failed or readback error.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If the System Error continues, replace the Hard Disk Drive.
  • Code: 07:10
  • Description: 07:10
  • Remedy: • Replace the Interconnect PCA. • If the System Error continues, replace the Gamut PCI PCA. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
  • Code: 08:11
  • Description: Problem with the Front Panel.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Front Panel cable is not damaged and is correctly connected to the Front Panel and to the Interconnect PCA. • Check that the Memory Module is installed correctly. • Check that the cables between the Interconnect PCA and the Main PCA are not damaged and are correctly connected. • Check that the cables between the Hard Disk Drive and the Power Supply Unit and the Main PCA are not damaged and are correctly connected. • Check that the cable between the Power Supply Unit and the Main PCA is not damaged and is correctly connected. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. • Replace the Main PCA. • Replace the Hard Disk Drive. • Replace the Memory Module. • Replace the Interconnect PCA. • If the System Error continues, replace the Front Panel.
  • Code: 11:10
  • Description: Trailing Cable does not seem to be detected.
  • Remedy: • Check that the Trailing Cable is not damaged. • Check that the Trailing Cable is correctly connected to the Carriage PCA, Interconnect PCA and to the Gamut PCI PCA. • Replace the Gamut PCI PCA. • Replace the Ink Supply Tubes and Trailing Cable. • Replace the Carriage PCA. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
  • Code: 13.n:10
  • Description: Problem starting acumen supplies.
  • Remedy: • Remove ALL Ink Cartridges and reinstall them in the Printer. • Check that the ISS to Cartridge cables are not damaged and are correctly connected to the Ink Supply Tubes PCA. • Replace the ISS to Cartridge cables • Replace the Ink Supply Tubes and Trailing Cable.
  • Code: 21:03
  • Description: Service Station servo shutdown.
  • Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • If the System Error continues, replace the Service Station. • Replace the PrintMech PCA. • Replace the Interconnect PCA. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.
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