Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version.
Code: 79:04
Description: Generic Firmware error.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version.
Code: 81:01
Description: Paper servo shutdown.
Remedy: • Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Perform the "Media Drive" Diagnostic to further troubleshoot the error code. • If the System Error continues, replace the Media-Axis Motor.
Code: 81:03
Description: It was impossible to correctly stop the servo before setting the encoder position.
Remedy: • Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Perform the "Media Drive" Diagnostic to further troubleshoot the error code. • If the System Error continues, replace the Media-Axis Motor.
Code: 81:10
Description: Fail starting Paper Motor.
Remedy: • Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Perform the "Media Drive" Diagnostic to further troubleshoot the error code. • If the System Error continues, replace the Media-Axis Motor.
Code: 85:03
Description: Problem finding the Drive Roller zero.
Remedy: • Perform the "Media Drive" Diagnostic to further troubleshoot the error code.
Code: 86:01
Description: Carriage servo shutdown.
Remedy: • Open the Window and check for any visible obstacles restricting the movement of the Carriage Assembly. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Check that the Carriage Stopper is correctly installed (Refer to Carriage Disassembly Instructions, Step 16.). • Perform the "Scan-Axis" Diagnostic to further troubleshoot the error code. • If the System Error continues, replace the Scan-Axis Motor.
Code: 86:03
Description: Scan-Axis length test failure.
Remedy: • Perform the "Scan-Axis" Diagnostic to further troubleshoot the error code.