Display: 59.XY ERROR - To Continue Turn Off Then On
Description: An error has occurred in one of the motors.
Main-motor rotation error
Remedy: 1. Turn the MFP off, and then turn the MFP on. 2. Reconnect the wire-harness on the DC controller PCA for the motor that is indicated. For the main motor, this is connector J98. For the print-cartridge motor, this is connector J86. 3. Replace the motor. 4. Replace the DC controller PCA.
Code: 59.4
Display: 59.XY ERROR - To Continue Turn Off Then On
Description: An error has occurred in one of the motors.
Print-cartridge-motor error
Remedy: 1. Turn the MFP off, and then turn the MFP on. 2. Reconnect the wire-harness on the DC controller PCA for the motor that is indicated. For the main motor, this is connector J98. For the print-cartridge motor, this is connector J86. 3. Replace the motor. 4. Replace the DC controller PCA.
Code: 59.A
Display: 59.XY ERROR - To Continue Turn Off Then On
Description: An error has occurred in one of the motors.
Print-cartridge-motor error
Remedy: 1. Turn the MFP off, and then turn the MFP on. 2. Reconnect the wire-harness on the DC controller PCA for the motor that is indicated. For the main motor, this is connector J98. For the print-cartridge motor, this is connector J86. 3. Replace the motor. 4. Replace the DC controller PCA.
Code: 60.XX
Display: 60.XX ERROR - To Continue Turn Off Then On
Description: The tray specified by X is not lifting correctly.
Remedy: 1. Install the tray and listen carefully. You should be able to hear the paper stack being lifted. You can also watch the paper-level indicator on the front of the tray to see if it moves. 2. For tray 2, verify that connector J93 on the DC controller PCA is firmly seated. This connector is for the lift motor. 3. For trays 3, 4, or 5, verify that connector J91 on the DC controller PCA is firmly seated. 4. If the lift motor for that tray is not functional, first verify that nothing is obstructing its movement. Replace the lift motor for the tray if necessary.
Code: 62
Display: 62 NO SYSTEM - To Continue Turn Off Then On
Description: A problem exists with the MFP firmware.
Remedy: 1. Turn the MFP off, and then turn the MFP on. 2. Upgrade the firmware.
Code: 64
Display: 64 ERROR - To Continue Turn Off Then On
Description: A scan buffer error occurred.
Remedy: Turn the MFP off, and then turn the MFP on.
Code: 65.12.99
Display: 65.12.99 Output accessory disconnected
Description: An output accessory (stapler/stacker or 3– bin mailbox) is not connected properly.
Remedy: Make sure that the cable that connects the stapler/stacker or the 3-bin mailbox to the MFP is fully seated and that the screws are tightened.
Code: 66.00.15
Display: 66.XY.ZZ OUTPUT DEVICE FAILURE
Description: An error occurred in an external paperhandling accessory.
The output device was removed and then replaced while the MFP power was on.
Remedy: 1. Turn the MFP power off. 2. Check that the accessory is properly seated on and connected to the MFP, without any gaps between the MFP and the accessory. If the accessory uses cables, disconnect and reconnect them. 3. Turn the MFP power on. 4. If this message persists, replace the output device.