Description: Printer hard disk data crash.. Files found in the hard disk are corrupted
Causes: a. An unexpected shutdown of the printer corrupted the data on the hard disk. b. The hard disk is broken or does not perform properly.
Remedy: 1. Restart the printer. 2. Run diagnostics. 3. If the problem persists, replace the hard disk. See E-box hard disk drive. 4. If the problem still persists, call support.
Code: 01.60.00:03
Description: NVM check doesn't match. Call support.. The printer has encountered an error while accessing/writing values to the NVM.
Causes: a. Sporadic error b. Firmware error c. Hard disk data corrupted
Remedy: 1. Turn off the printer, wait a few seconds, then turn it on again. 2. If the problem persists, reinstall the firmware. 3. If the problem persists, replace the printer’s hard disk drive. See E-box hard disk drive.
Code: 01.60.00:75
Description: No free space left in printer hard disk.. There is no space left in the internal hard disk; for some reason the hard disk does not clean the temporal data.
Causes: a. The hard disk does not perform properly. b. Firmware error or bug.
Remedy: 1. Run diagnostics. 2. If the problem persists, call support.
Code: 01.60.01:03
Description: NVM default values.. The data written in the hard disk does not match with the data found in IDS (EE-PROM) or both are empty.
Causes: Both hard disk and IDS replaced at the same time (and both memories were empty).
Remedy: Call support.
Code: 01.60.02:03
Description: Part number mismatch. Part number of the hard disk does not match the proper part number required by the printer (wrong part).
Causes: The printer was assembled with the wrong hard disk.
Remedy: Call support.
Code: 01.60.03:03
Description: Serial number mismatch.. The serial number of the hard disk is not correct.
Causes: The printer was assembled with the wrong hard disk.
Remedy: Call support.
Code: 10.01.01:01
Description: Contactor K1 does not switch state. The contactor K-1 is closed when it should be open, or open when it should be closed.
Causes: a. Contactor fault b. Feedback cable fault (from K-1 contacts 33/34 to e-cabinet PCA contact connector) c. E-cabinet PCA fault
Remedy: 1. Restart the printer. If the problem does not repeat, it is probably a firmware glitch. 2. If the problem persists, check that the cable from the 33/34 contacts of K-1 to the e-cabinet PCA is not damaged. If it is damaged, replace the cable. This affects the other contactors as there is only one feedback cable for all of them. 3. If the problem persists, replace the K-1 contactor. 4. If the problem still persists, replace the e-cabinet PCA. See E-cabinet PCA.
Code: 10.01.02:01
Description: Contactor K2 does not switch state. The contactor K-2 is closed when it should be open, or open when it should be closed.
Causes: a. Contactor fault b. Feedback cable fault (from K-2 contacts 33/34 to e-cabinet PCA contact connector) c. E-cabinet PCA fault
Remedy: 1. Restart the printer. If the problem does not repeat, it is probably a firmware glitch. 2. If the problem persists, check that the cable from the 33/34 contacts of K-2 to the e-cabinet PCA is not damaged. If it is damaged, replace the cable. This affects the other contactors as there is only one feedback cable for all of them. 3. If the problem persists, replace the K-2 contactor. 4. If the problem still persists, replace the e-cabinet PCA. See E-cabinet PCA.