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Code :
  • Code: 10.03.02:18
  • Description: E-cabinet PSU-2 voltage too high. PSU_2 voltage too high.
  • Causes: a. PSU-2 voltage too high b. PCA malfunction
  • Remedy: 1. Reboot the printer. 2. Run the subsystem diagnostic. 3. If the problem persists: a. Disconnect the DC output cable from the PCA. b. Measure the PSU-2 output voltage with a voltage meter. c. If lower than 24V +10%, it is likely a PCA malfunction. d. Otherwise adjust the PSU-1 output voltage through its adjustment potentiometer with the help of a voltage meter. Voltage must be within 24V +/- 5%. e. If the PSU-2 cannot be adjusted, replace the PSU. See E-cabinet PSUs 1 to 4.
  • Code: 10.03.02:19
  • Description: E-cabinet PSU-2 voltage too low. The PSU-2 voltage is too low.
  • Causes: a. PSU-2 voltage too low b. PCA malfunction
  • Remedy: 1. Reboot the printer. 2. Run the subsystem diagnostic. 3. If the problem persists: a. Disconnect the DC output cable from the PCA. b. Measure the PSU-2 output voltage with a voltage meter. c. If higher than 24V +10%, it is likely a PCA malfunction. d. Otherwise adjust the PSU-2 output voltage through its adjustment potentiometer with the help of a voltage meter. Voltage must be within 24V +/- 5%. e. If the PSU-2 cannot be adjusted, replace the PSU. See E-cabinet PSUs 1 to 4.
  • Code: 10.03.03:01
  • Description: E-cabinet PSU-3 no voltage or alarm signal asserted. PSU-3 not supplying voltage, or alarm signal is activated.
  • Causes: a. PSU-3 not receiving AC voltage b. PSU-3 DC output cable disconnected c. PSU-3 in fault mode (overcurrent, overvoltage, overtemperature) d. PSU-3 end of life e. PCA malfunction
  • Remedy: 1. Check ACB-7. 2. Run subsystem diagnostic. 3. Reboot the printer. 4. Check that the PSU-3 feedback LED is lit. 5. If the LED is lit, check the DC output cable and the PCA. 6. If the PSU-3 is still not working, replace the PSU-3. See E-cabinet PSUs 1 to 4. 7. If the problem persists, call support.
  • Code: 10.03.03:10
  • Description: PSU_3 ground to earth voltage out of range. Run subsystem diagnostic. If the problem persists, call support.
  • Causes: The subsystem powered by this PSU may be not properly earthed.
  • Remedy: Check powered subsystem earthing.
  • Code: 10.03.03:18
  • Description: E-cabinet PSU-3 voltage too high. The PSU-3 voltage is too high.
  • Causes: a. PSU-3 voltage too high b. PCA malfunction
  • Remedy: 1. Reboot the printer. 2. Run the subsystem diagnostic. 3. If the problem persists: a. Disconnect the DC output cable from the PCA. b. Measure the PSU-3 output voltage with a voltage meter. c. If lower than 32V +10%, it is likely a PCA malfunction. d. Otherwise adjust the PSU-1 output voltage through its adjustment potentiometer with the help of a voltage meter. Voltage must be within 32V +/- 5%. e. If the PSU-3 cannot be adjusted, replace the PSU. See E-cabinet PSUs 1 to 4.
  • Code: 10.03.03:19
  • Description: E-cabinet PSU-3 voltage too low. The PSU-3 voltage is too low.
  • Causes: a. PSU-3 voltage too low b. PCA malfunction
  • Remedy: 1. Reboot the printer. 2. Run the subsystem diagnostic. 3. If the problem persists: a. Disconnect the DC output cable from the PCA. b. Measure the PSU-3 output voltage with a voltage meter. c. If higher than 32V +10%, it is likely a PCA malfunction. d. Otherwise adjust the PSU-3 output voltage through its adjustment potentiometer with the help of a voltage meter. Voltage must be within 32V +/- 5%. e. If the PSU-3 cannot be adjusted, replace the PSU. See E-cabinet PSUs 1 to 4.
  • Code: 10.03.04:01
  • Description: E-cabinet PSU-4 no voltage or alarm signal asserted. The PSU-4 is not supplying voltage, or an alarm signal is activated.
  • Causes: a. PSU-4 not receiving AC voltage b. PSU-4 DC output cable disconnected c. PSU-4 in fault mode (overcurrent, overvoltage, overtemperature) d. PSU-4 end of life e. PCA malfunction
  • Remedy: 1. Check ACB-7. 2. Run subsystem diagnostic. 3. Reboot the printer. 4. Check that the PSU-4 feedback LED is lit. 5. If the LED is lit, check the DC output cable and the PCA. 6. If the PSU-4 is still not working replace the PSU-4. See E-cabinet PSUs 1 to 4. 7. If the problem persists, call support.
  • Code: 10.03.04:10
  • Description: PSU_4 ground to earth voltage out of range. Run subsystem diagnostic. If the problem persists, call support.
  • Causes: The subsystem powered by this PSU may be not properly earthed.
  • Remedy: Check powered subsystem earthing.
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