• Code: 46.03.01:04, 46.03.02:04
• Description: Carriage interconnect X communication failure. Run subsystem diagnostic. If the problem persists, call your support representative.
• Causes: a. Cabling problem between carriage interconnect and primer b. Primer problem c. Carriage interconnect problem
• Remedy: 1. Try to execute primer subsystem diagnostics and follow their instructions. 2. If the printer cannot move the carriage, move it manually, and check the connections.

• Code: 47.00.00:50
• Description: Wiper engage height error. Run subsystem diagnostics. If the problem persists, call your support representative.
• Causes: a. The printer is detecting an error in the engage system. b. The cleaning roll is not properly set. c. Engage is not working properly. d. The height is wrong.
• Remedy: 1. Check engage and roll. 2. Repeat calibration and run subsystem diagnostic.

• Code: 47.00.00:80
• Description: Engage X calibration missing. Applying nominal values.
• Causes: Calibration has been lost.
• Remedy: Recalibrate X position.

• Code: 47.00.00:82
• Description: Engage Z calibration missing. Default value applied to allow printing to continue. Call your support representative for more information.
• Causes: Calibration has been lost.
• Remedy: Recalibrate Z position and run subsystem diagnostic.

• Code: 47.01.01:01
• Description: Wiper engage motor servo shutdown. Check that your cleaning roll is not blocked. Run subsystem diagnostics. If the problem persists, call support. The printhead cleaning advance motor has failed to perform the wiper advance movement as expected. The advance motor is controlled in a closed loop by the main interconnect board. The motor receives the PWM signal from the main interconnect board. The internal motor encoder reads the encoder movement signal and sends the signals to the linear-to-differential encoder PCA, then to the main interconnect board with an intermediate connection at the rear of the printhead cleaning module.
• Causes: a. Printhead cleaner pinch module is not correctly closed. b. Printhead cleaner path blocked. The roller cannot move the roll. c. Advance motor roller connections failure, motor power or encoder cables disconnected. d. Advance roller mechanical failure e. Advance motor failure f. Main interconnect board failure g. Printhead cleaning roll system mechanical failure
• Remedy: 1. Make sure the pinch mechanism is closed. Push in the black holder to ensure correct latching of the system. Repeat closing operation and restart the system. 2. Check the wiper path for obstructions. If there is an obstruction, re-do the wiper path and ensure there is no damage to the wiper or printhead cleaning roll parts. 3. Check the cable connections of the encoder and motor system. NOTE: Check the electrical diagram to ensure that all cables in the motor power and encoder path are correctly connected. See Subsystem block diagrams. 4. Check the rear side of the printhead cleaning roll and ensure that there is no obvious damage to the belt impelling system, such as a broken gear, broken belt, or motor out of position. Perform printhead cleaning roll advance system open loop and printhead cleaning roll advance system closed loop diagnostics to determine the possible problem. Depending on the results of the tests, replace the motor or mechanical parts as appropriate. 5. Replace the advance motor. See MA motor. 6. Replace the main interconnect board. 7. Replace the failing parts of the printhead cleaning roll.

• Code: 47.01.01:02
• Description: Wiper engage motor initialization error. Run subsystem diagnostics. If the problem persists, call support.
• Causes: a. System initialization fails. b. The printhead cleaning roll is not correctly installed. c. Engage is jammed.
• Remedy: Check the cleaning roll and run the subsystem diagnostic.

• Code: 47.01.02:01
• Description: Wiper advance motor servo shutdown. Check that your cleaning roll is not blocked. Run subsystem diagnostics. If the problem persists, call support.. The printhead cleaning advance motor has failed to perform the wiper advance movement as expected. The advance motor is controlled in a closed loop by the main interconnect board. The motor receives the PWM signal from the main interconnect board. The internal motor encoder reads the encoder movement signals and sends the signals to the linear-to-differential encoder PCA, then to the main interconnect board with an intermediate connection at the rear of the printhead cleaning module.
• Causes: a. Printhead cleaner pinch module is not correctly closed. b. Printhead cleaner path blocked. The roller cannot move the roll. c. Advance motor roller connections failure, motor power, or encoder cables disconnected d. Advance roller mechanical failure e. Main interconnect board failure f. Printhead cleaning roll system mechanical failure
• Remedy: 1. Make sure the pinch mechanism is closed. Push in the black holder to ensure correct latching of the system. Repeat closing operation and restart the system. 2. Check the wiper path for obstructions. If there is an obstruction, re-do the wiper path and ensure that there is no damage to the wiper or printhead cleaning roll parts. 3. Check the cable connections of the encoder and motor system. NOTE: Check the electrical diagram to ensure that all cables in the motor power and encoder path are correctly connected. See Subsystem block diagrams. 4. Check the rear side of the printhead cleaning roll and ensure that there is no obvious damage to the belt impelling system, such as a broken gear, broken belt, or motor out of position. 5. Replace the advance motor. See MA motor. 6. Replace the main interconnect board. 7. Replace the failing parts of the printhead cleaning roll.

• Code: 47.01.02:02
• Description: Wiper advance motor initialization error. Run subsystem diagnostics. If the problem persists, call your support representative.
• Causes: a. System initialization failure b. The printhead cleaning roll is not correctly installed c. The printhead cleaning advance motor is jammed
• Remedy: Run subsystem diagnostic.