Description: Address book error CTL Address book data stored on the hard disk was detected as abnormal when it was accessed from either the operation panel or the network.
Causes: •X Defective software program •X Defective HDD •X Incorrect path to the server •X Incorrect encryption setting or encryption key •X Damaged address book data
Remedy: •X Mount the media that stores the address book data •X Cycle the machine off/on. •X Initialize the address book data with SP5-846-050. •X Cycle machine off/on, and then do SP5-832-006. •X Replace the HDD.
Code: SC872
Description: HDD mail RX data error
Causes: An HDD error was detected immediately after power on. •X The HDD may be defective or the machine was accidentally powered off while the HDD was being accessed.
Remedy: •X Cycle the machine off/on •X Reformat the HDD with SP5832-7 (Mail RX Data) •X Replace the HDD
Code: SC873
Description: HDD mail TX error CTL An error was detected on the HDD immediately after the machine was turned on, or power was turned of while the machine used the HDD.
Causes: •X Do SP5832-007 to format the HDD. •X HDD defective.
Remedy:
Code: SC874
Description: Delete all error 1 (DOS) CTL A data error was detected for the HDD/NVRAM after the "Delete All" option was used. Note: The source of this error is the Data Overwrite Security Unit running from an SD card.
Causes: •X Cycle the machine off/on. •X Confirm that DOS has been enabled with SP5878.. •X HDD defective.
Remedy:
Code: SC875
Description: Delete al error 2: Data area CTL An error occurred while the machine deleted data from the HDD Note: The source of this error is the Data Overwrite Security Unit running from an SD card.