Description: Log Data Error. 01 D Log Data Error 1 •X Damaged log data file in the HDD •X Initialize the HDD with SP5-832-004. 02 D Log Data Error 2 •X An encryption module not installed •X Replace or set again the encryption module. •X Disable the log encryption setting with SP9-730-004 ("0" is off.). 03 D Log Data Error 3 •X Invalid log encryption key due to defective NVRAM data •X Initialize the HDD with SP5-832-004. •X Disable the log encryption setting with SP9-730-004 ("0" is off.) 04 D Log Data Error 4 •X Unusual log encryption function due to defective NVRAM data •X Initialize the HDD with SP5-832-004. 05 D Log Data Error 5 •X Installed NVRAM or HDD which is used in another machine. •X Reinstall the previous NVRAM or HDD. •X Initialize the HDD with SP5-832-004. 99 D Log Data Error 99 •X Other than the above causes •X Ask your supervisor.
Causes: An error was detected in the handling of the log data at power on or during machine operation. This can be caused by switching the machine off while it is operating.
Remedy:
Code: SC877
Description: Data Overwrite Security error CTL An error occurred, preventing successful execution of the Data Overwrite Security function, even though it has been enabled with SP5898..
Causes: •X Cycle the machine off/on •X Replace NVRAM
Remedy:
Code: SC878
Description: 00 D TPM electronic recognition error 01 D USB flash error 02 D TPM error 03 D TCSD error
Causes: •X Incorrect updating for the system firmware •X Incorrect operating of the USB flash •X Defective flash ROM on the controller board
Remedy: •X Replace the controller board.
Code: SC880
Description: File Format Converter Error (MLB) A request for access to the file format converter board (MLB) was not answered within the specified time.
Causes: •X Board defective
Remedy:
Code: SC881
Description: Authentication area error CTL Authentication application error is detected.
Causes: Error data in an authentication application reaches the management limit.
Remedy: •X Turn the main power switch off and on.
Code: SC899
Description: Software performance error CTL If the processing program shows abnormal performance and the program is abnormally ended, this SC is issued.
Remedy: •X Replace the controller board. •X Turn the main switch off and on. •X Update the firmware on the controller.
Code: SC900
Description: Electric counter error CTL The total count contains something that is not a number.
Causes: •X NVRAM incorrect type •X NVRAM defective •X NVRAM data scrambled •X Unexpected error from external source
Remedy: •X Check the connection between the NVRAM and controller. •X Replace the NVRAM. •X Replace the controller board.
Code: SC920
Description: Printer application error. 00 No response when PM started up 01 Timeout error during PM operation 02 Working memory error 03 Cannot start filter process 04 Abnormal exit from filter process
Causes: An error was detected in the printer application program and operation cannot continue. •X Defective software •X Unexpected hardware resource (e.g., memory shortage)
Remedy: 1. Software err, cycle the machine off/on 2. Insufficient memory, add more memory