Causes: The main machine received no PER-command module from the GW controller.
Remedy: •X Poor communication, cycle the machine power off/on
Code: SC816
Description: Energy save I/O subsystem error
Causes: The energy save I/O subsystem is defective or this system detected a controller board error.
Remedy: •X Reboot the machine. •X Replace the controller board.
Code: SC817
Description: Monitor error CTL This is a file detection and electronic file signature check error when the boot loader attempts to read the self-diagnostic module, system kernel, or root system files from the OS Flash ROM, or the items on the SD card in the controller slot are false or corrupted. 0x0000 0000 BIOS boot error 0x0000 0001 Primary boot start load error 0x0000 0002 Secondary boot load error (Boot3.Elf) 0x0000 0003 Self-diagnostic module error (Diag.Elf) 0x0000 0004 Kernel start error (Netbsd) 0x0000 0005 Root file system file read error (Rootfs) 0xffff ffff Other error
Causes: •X OS Flash ROM data defective •X SD card data defective
Remedy: •X Change the controller firmware. •X Use another SD card.
Code: SC819
Description: Fatal kernel error Due to a control error, a RAM overflow occurred during system processing. One of the following messages was displayed on the operation panel. 0x5032 HAIC-P2 error 0x5245 Link-up fail 0x5355 L2 Status Time Out 0x696e gwinit died 0x766d Vm_pageout: VM is full 554C USB loader defect
Causes: •X System program defective •X Controller board defective •X Optional board defective •X Replace controller firmware
Remedy:
Code: SC821
Description: Self-diagnostics error: ASIC CTL [0B00] ASIC register check error A write-verify check occurred in the ASIC. •X ASIC device •X Controller board defective [0B06] ASIC detection error The I/O ASIC for system control was not detected. •X Defective ASIC •X Defective North Bridge and PCII/F •X Controller board defective
Causes:
Remedy:
Code: SC822
Description: Self-diagnostics error: HDD CTL [3003] HDD timeout Check performed only when HDD is installed: •X HDD device was busy for over 31 seconds. •X A diagnostic command was set for the HDD, but the device remained busy for over 6 seconds. •X Defective HDD device •X Defective HDD connector •X Defective ASIC device •X Replace or uninstall the HDD device. •X Replace the HDD connector. •X Replace the controller board.[3004] Diagnostics command error Diagnostic command issued an error. •X Defective HDD device •X Replace or remove the HDD device. [3013] HDD timeout (First machine) HDD device was busy for over 31 seconds, or Mandolin was not detected. A diagnostic command is set for the HDD, but the device remains was busy for over 6 seconds. •X Defective HDD device •X Defective HDD connector •X Defective ASIC device •X Replace or remove the HDD device. •X Replace the HDD connector •X Replace the controller board [3014] Diagnostics command error (First machine) Diagnostic command issued an error because Mandolin was not detected, or there was a w/r/c error in the HDD register •X Defective HDD device •X Replace the HDD device.
Causes:
Remedy:
Code: SC823
Description: Self-diagnostics error: NIC [6101] MAC address check sum error The result of the MAC address check sum did not match the check sum stored in ROM. •X Defective SEEP ROM •X Defective I2C bus (connection) •X Replace the controller board[6104] PHY IC error The PHY IC on the controller was not recognized. •X Defective PHY chip •X Defective ASIC MII I/F •X Replace the controller board [6105] PHY IC loop-back error An error occurred during the loop-back test for the PHY IC on the controller. •X Defective PHY chip •X Defective MAC of ASIC (SIMAC/COMIC/CELLO) •X Defective I/F with the PHY board •X Defective soldered connection on the PHY board •X Replace the controller board
Causes:
Remedy:
Code: SC824
Description: Self-diagnostics error: NVRAM (resident) CTL [1401] NVRAM verify error No NVRAM installed or NVRAM is damaged. •X No NVRAM device •X Damaged NVRAM device •X NVRAM backup battery exhausted •X NVRAM socket damaged •X Replace the NVRAM